Outdoor dining

Reviews of Garden Inn Homestead

2.5 out of 5
Garden Inn Homestead
51 South Homestead Blvd., Homestead, FL

Reviews

6.8
Rating 10 - Excellent. 363 out of 1241 reviews" "
Rating 8 - Good. 290 out of 1241 reviews" "
Rating 6 - Okay. 195 out of 1241 reviews" "
Rating 4 - Poor. 158 out of 1241 reviews" "
Rating 2 - Terrible. 235 out of 1241 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

MARIBEL

Disliked: Staff & service, property conditions & facilities
Room very antique need renovation Dust in the room 206
Stayed 3 nights in May 2024
Response from Manager on May 21, 2024
Dear Maribel, all reviews are important to us whether positive or negative. In your case we apologize for not having met your expectations although we did everything possible to achieve it. We gave you two room options and you chose one of them, then seeing that you were still not satisfied, the next day we contacted you to offer to see other rooms or in the last case your check out two nights before, which we did not hesitate to approve at no cost. The satisfaction of our guests is very important to us and we make a great effort to have the best quality at the best price in town. Best Regards.

10/10 Excellent

Detra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful
Stayed 1 night in May 2024
Response from Manager on May 21, 2024
Dear Detra, thank you for your wonderful review!!

2/10 Terrible

Vary

Disliked: Staff & service, amenities, property conditions & facilities
It was the worst customer service I ever had, we ended up leaving the place and not taking the room, also the installations were very disappointing
Stayed 1 night in May 2024

8/10 Good

Elvin W Seda

Traveled with group, Business traveler
Liked: Staff & service
Nice breakfast which it's included. Bedroom at 1st floor was nicer than our other bedroom at second floor.
Stayed 3 nights in May 2024
Response from Manager on May 20, 2024
Dear Elvin, thank you for staying at Garden Inn Homestead. We hope you come back very soon!!

8/10 Good

Detra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice and clean
Stayed 1 night in May 2024
Response from Manager on May 19, 2024
Dear Detra, thank you so much for highlighting our cleanliness. We hope you come back very soon!!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for Miami airport. Nice fitness facility.
Stayed 1 night in May 2024
Response from Manager on May 16, 2024
Dear Dawn, thank you for your review.

10/10 Excellent

Aleksandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The stay in this hotel was really convenient due to the placement ( nearby the Everglades and Key West) we visited both destinations during our stay in the hotel and the pool was really great to chill after the long days full adventures.
Stayed 2 nights in May 2024
Response from Manager on May 15, 2024
Dear Aleksandra, all of us who work at Garden Inn Homestead are very grateful for your comments and we will continue working to offer the best quality at the best price in town. We hope to see you again very soon!!

8/10 Good

Alexandr

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure to low
Stayed 1 night in May 2024
Response from Manager on May 15, 2024
Dear Alexandr, thank you for leaving us a review with a great rating and your experience in our hotel. We will continue to improve where we need it. Best Regards!!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk Staff are so much professional and friendly
Stayed 1 night in Apr 2024
Response from Front Desk on May 15, 2024
Dear Robert, Thank you for your feedback! Come visit us again on your next visit

10/10 Excellent

Kadri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet stay
Stayed 1 night in May 2024
Response from Front Desk on May 15, 2024
Dear Kadri, We are pleased to know you enjoyed your stay. We hope to see you again on your next visit

10/10 Excellent

Detra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and the room was nice
Stayed 1 night in May 2024
Response from Front Desk on May 15, 2024
Dear Detra, Thank you for your feedback we appreciate it!

6/10 Okay

aron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel fit my needs well. They're the only hotel that offers a room with 2 queen size beds that i know of in the immediate area. Also, they had the best price. Great free breakfast! The rooms could use a little refinishing.
Stayed 2 nights in May 2024
Response from Manager on May 15, 2024
Dear Aron, Thank you for staying at Garden Inn Homestead and leaving us a review!!

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are super super professional and friendly
Stayed 1 night in May 2024
Response from Front Desk on May 15, 2024
Dear Roberto,Thank you so much for your wonderful feedback we appreciate it! We hope to see you again soon.

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great and the rooms are clean but old. The breakfast was very good. It is good for a nights stayover
Stayed 1 night in May 2024
Response from Manager on May 9, 2024
Dear Deborah, we really appreciate your wonderful review and hope you come back very soon!!

8/10 Good

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the area where we were going.
Stayed 1 night in May 2024
Response from PAOLA on May 5, 2024
Thanks for the review and for choosing us for your stay. We hope to see you again in the future.

8/10 Good

Battle

Privacy
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Dear Battle, thank you for your great review. We hope you come back very soon!!

8/10 Good

Battle

Liked: Cleanliness, staff & service, property conditions & facilities
Privacy, Clean,Safe
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Dear Battle, thank you for your great review. We hope you come back very soon!!

8/10 Good

Detra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were nice and clean
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Dear Detra, thank you for highlighting our clean rooms. We hope to see you again very soon!!

8/10 Good

Battle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby check in was not a problem. Staff were friendly and accommodating. I used Garden Inn Hotel several times I Love having an inexpensive, Clean ,Quiet Safe Hotel this area.
Stayed 1 night in May 2024
Response from Manager on May 4, 2024
Dear Battle, thank you for your great review. We hope you come back very soon!!

8/10 Good

Detra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean
Stayed 1 night in May 2024
Response from Manager on May 3, 2024
Dear Detra, thank you for your kind words. We hope to see you again very soon!!

2/10 Terrible

Todd L

Disliked: Cleanliness, property conditions & facilities
Not a safe location
Stayed 9 nights in Apr 2024
Response from Manager on May 3, 2024
Dear Todd, we are deeply saddened that you had a poor impression about safety. Actually we would like to have had more specific information but in any case we can tell you that safety is a top priority for us and that we will continue working to provide our guests with the best value in town. Best Regards.

10/10 Excellent

marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on May 2, 2024
Dear Marjorie, thank you for your wonderful rating!!

10/10 Excellent

Katrice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Apr 2024
Response from Manager on Apr 30, 2024
Dear Katrice, thank you for your wonderful rating!!

10/10 Excellent

Paola

Stayed 3 nights in Apr 2024
Response from Manager on May 20, 2024
Dear Paola, thank you for your wonderful rating!!

6/10 Okay

Brenda

Liked: Staff & service, amenities
Stayed 3 nights while we spent time in the Everglades. Our room was a little aged, but liked the set up of the motel. Not the best service when leaving towels, but did not complain. When I did request an item in the beginning of our stay, the owner or manager was very accommodating. We didn't use the pool, but other guests seem to enjoy it, and since our room was at the pool area, was happy that they do secure it at night at a certain time. Outdoor space was very nice.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 30, 2024
Dear Brenda, thank you for your review!!

10/10 Excellent

Tylee

Everything was great I will be back
Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Dear Tylee, thank you for your wondeful review!!

10/10 Excellent

Debra

Liked: Amenities
Prefect
Stayed 1 night in Apr 2024
Response from PAOLA on Apr 29, 2024
Thank you for taking the time to send us the review. We really appreciate it as it helps us to continuously improve. We are glad that you had a great stay with us and can't wait to see you again soon. Thank you again.

8/10 Good

Lenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es accesible, con bastante parqueos disponibles, un trato ameno con habitaciones limpias y confortables
Stayed 1 night in Mar 2024
Response from Manager on May 2, 2024
Estimada Lenia, muchas gracias por destacar nuestro valor. Esperamos que regrese muy pronto!!

10/10 Excellent

Katherine

Stayed 1 night in Mar 2024
Response from PAOLA on Apr 29, 2024
Thank you for taking the time to send us the review. We really appreciate it as it helps us to continuously improve. We are glad that you had a great stay with us and can't wait to see you again soon. Thank you again.

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Manager on Apr 27, 2024
Dear Carlos, thank you for your feedback!!

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room for the price. Much nicer than some of the cheaper options near by
Stayed 3 nights in Apr 2024
Response from Manager on Apr 27, 2024
Dear Katie, thank you so much for your wonderful review!!

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 27, 2024
Dear Lisa, thank you for your feedback!!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
I likes the place
Stayed 3 nights in Apr 2024
Response from Manager on Apr 23, 2024
Dear Nina, thank you for your wonderful review!!

6/10 Okay

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was a good value and clean. A little bit dated would definitely be a bit better if updated and refreshed.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 22, 2024
Dear Patrick, thank you for highlighting one of our top priorities: cleanliness !!

8/10 Good

Cameran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms Good staff Reasonable price Breakfast quality is above average for sure compared to other hotels Good facilities and services Close to the Everglades, Keys, and not too far from Miami either - Immediate area is questionable and doesn’t seem the safest. We were warned by a local that said there are weird people around although we didn’t really see any. I would say it’s safe as long as you aren’t walking around especially at night. The motel itself feels pretty safe although not the prettiest from the outside. You get all types staying there including families and foreign tourists so you don’t feel out of place.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 22, 2024
Dear Cameran, certainly all guests are welcome and we ensure they enjoy their stay and feel safe. We hope you come back very soon!!

10/10 Excellent

Glenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Dear Glenda, thank you for staying at Garden Inn Homestead and leave us a wonderful rating!!

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk are super nice and professional
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Dear Roberto, thank you for highlighting our staff professionalism. We hope you come back very soon!!

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a unique find. The rooms are spacious. The beds are comfortable. The water is hot. The price is great. They have onsite security. A lot of repeat business was noted. The breakfast was ok. Waffles and boiled eggs and cereal. Gateway to the Everglades and Keys.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 18, 2024
Dear Tom, thank you so much for your review. Please come back very soon!!

10/10 Excellent

Bhabani

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good
Stayed 1 night in Apr 2024
Response from Manager on Apr 17, 2024
Dear Bhabani, thank you for your wonderful review!!

8/10 Good

Chao, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Dear Chao, thank for your review!!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay for the night. Breakfast was good too.
Stayed 1 night in Mar 2024
Response from PAOLA on Apr 14, 2024
Thank you for taking the time to share your experience at Garden Inn Homestead. We are glad to know that we exceeded your expectations during your stay, it was a pleasure serving you. We hope to have the opportunity to see you again soon and as always, we wish you a safe trip!

2/10 Terrible

Terry

Traveled with partner
The room was clean, but the towels were thread bare. One of the worst mattresses i have ever slept on. There seem to be many long term residents. Many were partying in the parking lot until midnight. There is an area with picnic tables, no smoking signs around, it was just another party area with cigarette butts all around. I have never given a place a one star, clearly this one deserves it!
Stayed 1 night in Mar 2024
Response from Manager on Apr 12, 2024
Dear Terry, thank you for highlighting our cleanliness. We do not have long term residents in our property since we have a 14 days max stay in place. Your comments will be share with our staff in order to improve our services. Best Regards!!

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from PAOLA on Apr 14, 2024
Thank you for taking the time to share your experience at Garden Inn homestead. We are glad to know that we exceeded your expectations during your stay, it was a pleasure serving you. We hope to have the opportunity to see you again soon and as always, we wish you a safe trip!

8/10 Good

Manny

Stayed 1 night in Apr 2024
Response from Manager on Apr 30, 2024
Dear Manny, thank you for staying at Garden Inn Homestead!!

8/10 Good

Casey

Traveled with group, Traveled with family
Liked: Staff & service, amenities
Price point for the amenities offered ideal...what wasnt was the .5 inch gap under the door to the outside.
Stayed 1 night in Apr 2024
Response from Manager on Apr 6, 2024
Dear Casey, thank you for staying at Garden Inn Homestead!!

8/10 Good

Mauro

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on Apr 6, 2024
Dear Mauro, thank you for your good rating!!

8/10 Good

Gaurav

Traveled with family and small children
Liked: Cleanliness, staff & service
Location is good. It seems quite old property.
Stayed 1 night in Mar 2024
Response from Manager on Apr 5, 2024
Dear Gaurav, thank you for staying at Garden Inn Homestead !!

10/10 Excellent

Tyeshia

Traveled with family
Disliked: Staff & service
Housekeeping inspectors was rude as hell and no help
Stayed 4 nights in Mar 2024
Response from Manager on Apr 6, 2024
Dear Tyeshia, thank you for your feedback.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
War alles perfekt und sauber!
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Thank you for your review!!

2/10 Terrible

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff very rude
Stayed 1 night in Mar 2024
Response from Manager on Apr 1, 2024
Dear Lynn, customer service is a top priority to us and in this case we do not know where we were wrong. Please contact our front desk manager at any time in order to improve our services. Thank you.