Ratings based on 171 Verified Reviews

3.6 out of 5
74% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus OH

Great location

Posted Mar 22, 2017
Pros: Location
Cons: Condition
Location: We came to spend some time on the beach,so the only trip we took was to Everglade Alligator Farm, which is about 1 hour away. We loved it!!!
It was my second time staying in this hotel and I was not disappointed. This is an older hotel and condition is not perfect but it's clean and has everything you need. Location is great: 1 min walk to the beach, restaurants and shopping in walking distance, only 13 mi from the airport, nice pool, great Italian restaurant by the pool..... Staff was helpful and nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice hotel near beach.

Posted Mar 7, 2017
The staff were wonderful. Room was spacious and clean. Had a problem of having hot water but fixed the problem right away.
Comment from Hotel Management
Mar 14, 2017 by Karlene, Hotel Management
Dear Sandra, Thank you for sharing with us nice comments about the great staff and spacious clean rooms. Thank you for reporting the problem with hot water right away. The next time you are in South Florida, we do hope that you will visit us again, perhaps for a longer stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great beach location.

Posted Feb 23, 2017
Pros: Proximity to beach.
Cons: Remodeling, update facilities.
Location: Resort is right on the beach. Every thing you might need is in walking distance. It is also on the bus line which makes it easy to get around.
Make sure you get a room facing the beach, otherwise you are looking at the street. It was a satisfactory stay if you plan to be out of the room more than in as the rooms are aged.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the beach

Posted Feb 22, 2017
Nice hotel, near to restaurants, groceries. Good access to the beach.
1 out of 5
by A verified traveler

Horrible

Posted Jan 22, 2017
I have stayed at the Golden Strand about 5-6 times. Always loved the place, definitely not a 5 star hotel but always clean and pleasent. I have not been there since 2013 about, the room was so run down, mattress was gross and ripped, shower had no pressure whatsoever and you couldn't even control the water temperature. Sliding doors to balcony were extremely difficult to open, pool and beach accommodations were just ok ( workers in charge of cushions and umbrellas were not nice) overall disappoint and should prob call my Amex to get my money back
Comment from Hotel Management
Feb 8, 2017 by Karlene , Hotel Management
Dear Guest(s), Thank you for sharing your feedback with us. It is disappointing to hear that the room was not up to the standards that we have set for ourselves. I wish you would have sent a message through real-time feedback expedia or notified the front desk of these issues while you were staying at the resort. I could have changed your mattress to a brand new one, and the maintenance issues would have been fixed. We will work hard to ensure that errors such as this do not occur in the future. Thank you and we hope that you will give us another chance to prove to you that we can do better. Karlene
2 out of 5
by A verified traveler from Geneva, Switzerland

Killed 3 large cockroaches in 4 days

Posted Jan 2, 2017
The location was good and the staff did its best to make our stay pleasant but I believe that having to kill 3 large cockroaches over a 4-day period is telling of the condition of the place, hence the chosen title.
1 out of 5
by A verified traveler

Shabby old smelly

Posted Jan 2, 2017
Pros: Nice pool and beach.
Cons: Renovate and refurbish and allow refunds ...
Location: Timo is a good restaurant nearby
The rooms smell and are old. When I took a shower - dozens of tiny ants crawled up the wall into a hole adjacent to the shower head. I begged for a refund and wouldn't sleep there. Caveat emptor - stay away! Also no bellman, no beach service. This place sucks.
3 out of 5
by A verified traveler

Nice hotel in a good location

Posted Dec 31, 2016
Pros: Location
Cons: Teach your staff to respect the customer.
While the hotel looks old, it is well maintained, its location is really good, 20min from the art deco, walkable, minutes from supermarket/restaurant. The sofa bed may need an update, but apart from that the amenities in the appartement are great. Overall we liked the place if it wasn't for the beach staff or cleaning staff to be far from what you would expect. Comments and attitude towards customers of beach staff were rude and not friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very god location

Posted Dec 13, 2016
Pros: Self parking
Cons: Check out time is very early. even the hotel was almost empty.
Location: Everything.
Unit very small and facing to the street. bed is not confortable
2 out of 5
by A verified traveler from Talladega,Al

Rundown and outdated

Posted Dec 10, 2016
I had a TERRIBLE STAY at this hotel. The only other people on the floor were a bunch of guys that kept us up all night yelling and screaming!!! They were slamming doors and smoking marijuana and the odor was coming down the hall. At one point I thought they had shot a gun in the wee hours of the morning!!! SCARED ME TO DEATH ALMOST. I GUESS IT WAS THEM CONSTANTLY SLAMMING THE DOOR! I WILL NEVER STAY AT THIS HOTEL AGAIN!!!!