Outdoor pool, sun loungers
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Reviews of Hampton Inn & Suites by Hilton Miami-Doral/Dolphin Mall

2.5 out of 5
Hampton Inn & Suites by Hilton Miami-Doral/Dolphin Mall
11600 Nw 41st St, Doral, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1000 reviews" "
Rating 8 - Good. 267 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 56 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

DANDAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propertity was clean and quiet
Stayed 8 nights in Apr 2024
Response from Liz G on Apr 22, 2024
Hello Danday, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon

10/10 Excellent

Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in Apr 2024
Response from Liz G on Apr 22, 2024
Hello Livingston, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

CINDY, Orange Park

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Everything about the hotel was exceptional. It was clean, roomy with excellent service. Breakfast included and delicious. Room itself was well equipped and comfortable"
Stayed 7 nights in Apr 2024
Response from Liz G on Apr 21, 2024
Hello Cindy, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Alexis I. on Apr 19, 2024
Hi Michelle,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Alexis I. on Apr 16, 2024
Hi Ricardo,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast
Stayed 3 nights in Mar 2024
Response from Liz G on Apr 14, 2024
Hello Raymond, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time stay here at this hotel the service and staff was exceptional will def recommend
Stayed 4 nights in Apr 2024
Response from Liz G on Apr 13, 2024
Hello Crystal, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Winston

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024
Response from Alexis I. on Apr 12, 2024
Hi Winston,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

4/10 Poor

Luis

Traveled with family
Disliked: Staff & service
The person on the counter on night was rude and not kind Extrange staff
Stayed 1 night in Apr 2024
Response from Alexis I. on Apr 12, 2024
Hi Luis,Thank you for taking the time to fill out our survey. We appreciate the feedback. We apologize about the issues you experienced with our staff. We hope one day we can make it up to you.

10/10 Excellent

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit our needs, would be better with shuttle service
Stayed 1 night in Mar 2024
Response from Liz G on Apr 7, 2024
Hi Jeffrey, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

8/10 Good

Swathi, Monroe

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything is good about this property.
Stayed 3 nights in Apr 2024
Response from Liz G on Apr 7, 2024
Hi Swathi, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that no one bothered us. Only issue was that some large families seemed to gather in the corridor late at night to converse, which kept us awake.
Stayed 7 nights in Mar 2024
Response from Liz G on Apr 3, 2024
Hi Gillian, ,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon. However, we are sorry for the little inconvenience that you presented.

4/10 Poor

aquella

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
I would not stay there again
Stayed 5 nights in Mar 2024
Response from Alexis I. on Apr 2, 2024
Hi Aquella,Thank you for taking the time to fill out our survey. We appreciate the feedback. Is there anything you would like to add about your experience as to why you wouldn't stay again? We look forward to a response.

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2024
Response from Alexis I. on Apr 2, 2024
Hi Diana,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of space and natural light in the room. The staff was very helpful and friendly.
Stayed 1 night in Mar 2024
Response from Alexis I. on Apr 2, 2024
Hi Tammy,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

8/10 Good

Marlon

Liked: Staff & service, amenities, property conditions & facilities
Decent hotel- breakfast was good. Room was musty though
Stayed 2 nights in Mar 2024
Response from Alexis I. on Mar 28, 2024
Hi Marlon,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just a short drive from the airport. Easy access to the expressway.
Stayed 6 nights in Mar 2024
Response from Liz G on Mar 28, 2024
Hello Angela, ,Thank you for taking the time to fill out our survey. We appreciate the feedback. We hope you stay with us again soon.

10/10 Excellent

angelly, MIAMi

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Alexis I. on Mar 25, 2024
Hi Angelly,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Anil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay to access dolphin mall, best buy, Ikea home depot. 30 minutes drive to south beach, sawgrass and 15 minutes drive to the MIA.
Stayed 3 nights in Mar 2024
Response from Alexis I. on Mar 22, 2024
Hi Anil,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

6/10 Okay

joshua

Liked: Staff & service
The hot water was completely out one day and I had to take a cold shower the next day i had to turn the hot all the way on and the temperature got just above cold but nowhere near hot. Every hotel brags about there deep cleaning since covid but there was dust bunnies around the toilet a really long hair in the yup 1 stuck to the wall and 1 on the ceiling. The hotel staff was very friendly the breakfast was adequate there was restaurants nearby and easy access to the highway.
Stayed 4 nights in Mar 2024
Response from Alexis I. on Mar 18, 2024
Hi Joshua,Thank you for taking the time to fill out our survey. We appreciate the feedback. We apologize about the issues you experienced with the water. Unfortunately, this was something not planned during your stay with us, and we apologize greatly for it. Your housekeeping concerns have been reported to the proper departments. We hope one day we can make it up to you and give you a better experience. Thank you for your time.

4/10 Poor

Haley

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathrooms were not clean. There was mold all over the shower curtain and the floor was really dirty. The bed sheets also looked as if they had not been washed as there was dark granules all over the beds. The staff was nice from what little we interacted in our one night stay.
Stayed 1 night in Mar 2024
Response from Alexis I. on Mar 18, 2024
Hi Haley,Thank you for taking the time to fill out our survey. We appreciate the feedback. We apologize about the issues you experienced with the cleanliness of the room. Your feedback helps us improve and we are so sorry this is what you experienced. We hope one day we can make it up to you. Thank you for your time.

10/10 Excellent

Dina

Stayed 5 nights in Feb 2024
Response from Liz G on Apr 3, 2024
Hi Dina, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

8/10 Good

Bernadette

Stayed 4 nights in Mar 2024
Response from Liz G on Mar 28, 2024
Hello Bernadette, Thank you for taking the time to fill out our survey. We appreciate the feedback. We are glad to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Feb 2024
Response from Alexis I. on Mar 7, 2024
Hi Veronica,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Shavell, Grand Blanc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping
Stayed 1 night in Mar 2024
Response from Alexis I. on Mar 5, 2024
Hi Shavell,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

4/10 Poor

Trishanna

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Alexis I. on Mar 5, 2024
Hi Trishanna,Thank you for taking the time to fill out our survey. We appreciate the feedback. Is there anything you would like to add about your experience? We hope you stay with us again soon.

6/10 Okay

Beulah

Traveled with partner
Disliked: Property conditions & facilities
Good location, maintenance worker only speaks spanish. Ask for location code for the laundry no one knows
Stayed 4 nights in Feb 2024
Response from Alexis I. on Feb 29, 2024
Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay we do apologize if there was any miscommunication about our laundry rooms. We hope you stay with us again soon.

8/10 Good

Keshav

Stayed 6 nights in Feb 2024
Response from Alexis I. on Feb 29, 2024
Hi Keshav,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Liz G on Feb 24, 2024
Hi Ximena, Thank you for taking the time to fill out our survey. We hope you stay with us again soon.

6/10 Okay

James Lehman, Catlin

Liked: Cleanliness
The hotel was older but had been updated. Staff was not friendly or welcoming. Our room did not get cleaned out last full day. There were no towels at the pool. It was quiet for being close to the airport.
Stayed 4 nights in Feb 2024
Response from Alexis I. on Feb 22, 2024
Hi James,Thank you for taking the time to fill out our survey. We appreciate the feedback. We apologize about the issues you experienced with our staff and housekeeping service. We hope one day we can make it up to you.

6/10 Okay

Marie

There was no hot water and the a/c was very noisy
Stayed 3 nights in Feb 2024
Response from Alexis I. on Feb 14, 2024
Hi Maria,Thank you for taking the time to fill out our survey. We appreciate the feedback. We want to apologize greatly about the issues you experienced with your hot water and AC. Your review has been sent to department heads to evaluate. We hope someday we can make it up to you and give you the experience you deserve.

6/10 Okay

Renee

Disliked: Cleanliness, property conditions & facilities
Property appeared fine from outside and lobby. Bathroom was obviously not cleaned- hair and soap on surfaces. There was no hot water in sink or shower. Would not recommend this hotel.
Stayed 1 night in Feb 2024
Response from Alexis I. on Feb 14, 2024
Hi Renee,Thank you for taking the time to fill out our survey. We appreciate the feedback. We want to apologize greatly about the issues you experienced with the cleanliness of your room. This is not the standards we have at this property. We hope someday we can make it up to you and give you the experience you deserve.

8/10 Good

Viveka

Stayed 4 nights in Feb 2024
Response from Alexis I. on Mar 21, 2024
Hi Viveka,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Shaun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good but needs some more options 🤔
Stayed 4 nights in Feb 2024
Response from Alexis I. on Feb 12, 2024
Hi Shaun,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Yovaira

Liked: Cleanliness
Stayed 5 nights in Jan 2024
Response from Alexis I. on Feb 12, 2024
Hi Yovaira,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Francisco j

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean
Stayed 5 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Francisco,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Nelson

Stayed 1 night in Feb 2024
Response from Alexis I. on Mar 20, 2024
Hi Nelson,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

6/10 Okay

Coraly

Stayed 10 nights in Jan 2024
Response from Alexis I. on Mar 20, 2024
Hi Coraly,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En el piso 6 el aire acondicionado hacía un poco de ruido y olía un poco a humedad, por lo demás está ok, atención excelente y desayuno estandard
Stayed 1 night in Feb 2024
Response from Alexis I. on Feb 7, 2024
Hi Jose,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay for the most part and apologize about your noisy AC. We hope you stay with us again soon.

10/10 Excellent

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Alexis I. on Feb 7, 2024
Hi Edward,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, close within shopping, giod breakfast, clean surroundings
Stayed 2 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Frances,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

8/10 Good

Hitesh

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Hitesh,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Cindy, Beauvallon

Stayed 1 night in Jan 2024
Response from Alexis I. on Mar 20, 2024
H Cindy,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Rhoda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Teallt nkce staff. Clea. And comfortable rooms. Definitely accessible
Stayed 4 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Rhoda,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

6/10 Okay

Adrian

Stayed 3 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Adrian,Thank you for taking the time to fill out our survey. We appreciate the feedback. Is there anything you would like to add about your experience? We hope you stay with us again soon

10/10 Excellent

Sekander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, near restaurants and nice shopping center. Free parking, breakfast was good. Staff weee nice but mostly didn’t speak English.
Stayed 7 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Sekander,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

2/10 Terrible

RAHAT

Stayed 4 nights in Dec 2023
Response from Alexis I. on Feb 7, 2024
Hi Rahat,Thank you for taking the time to fill out our survey. We appreciate the feedback. Is there anything you would like to add about your experience? We hope you stay with us again soon.

8/10 Good

Raymond. E

Stayed 1 night in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Raymond,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

10/10 Excellent

Jeremiah

Stayed 1 night in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Jeremiah,Thank you for taking the time to fill out our survey. We appreciate the feedback. We are delighted to know you enjoyed your stay and we hope you stay with us again soon.

6/10 Okay

Muheeb

Stayed 3 nights in Jan 2024
Response from Alexis I. on Feb 7, 2024
Hi Muheeb,Thank you for taking the time to fill out our survey. We appreciate the feedback. Is there anything you would like to add about your experience? We hope you stay with us again soon.