Ratings based on 703 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and better staff

Posted Feb 6, 2016
I will come to stay again and again very good location
Comment from Hotel Management
Feb 10, 2016 by Ashleigh, Hotel Management
Thank you so much for staying with us! We look forward to your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2016
Someone charged items from the hotel market to our room somehow, but when I called the hotel and explained the situation they took care of the issue right away and refunded my card.
Comment from Hotel Management
Feb 10, 2016 by Ashleigh, Hotel Management
Thank you for your feedback. I am happy to hear that our team was able to resolve the Market miscommunication. We appreciate you being our guest and hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from My

Buena ubicación, acceso a las principales avenidas

Posted Jan 24, 2016
Buen desayuno, el personal con muy buena predisposición, todo limpio. Muy recomendable en relación a precio calidad
3 out of 5
Recommended
for Everyone
by A verified traveler from Panama City, Panama

Just bed n breakfast for us

Posted Jan 20, 2016
Were greeted by a very nice and joyful Rebeca, at almost 0300h; her smile made us feel very welcome. The elevators on the other hand, were slow; the room's climate unit was either ON or OFF, we wanted the fan at least to circulate air, but, the comtrols do not allow for it. The bathtub had an issue, would let water run very slowly and you would get water yp to your calves when you were done.. Overall the hotel, at least for our purposes was OK, but, a few more HH parking spaces would be nice.
Comment from Hotel Management
Jan 25, 2016 by Ashleigh, Hotel Management
Thank you for taking the time to provide your feedback. I'm glad Rebecca greeted you with a warm welcome. In regards to the HVAC systems, we are aware of some of these challenges and have recently installed several new units throughout the property that should alleviate these concerns. We appreciate you being our guest and look forward to providing you an improved stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from czech republic

Nice and clean hotel with lovely swimming pool

Posted Jan 17, 2016
Fast check in, good price, quite and safe location, complimentary breakfast and wifi. Great would give it more stars
Comment from Hotel Management
Jan 25, 2016 by Ashleigh, Hotel Management
It was nice having you as our guest! Please come back and see us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Jan 8, 2016
We had a great stay Good breakfast Room clean Friendly stafg
Comment from Hotel Management
Jan 25, 2016 by Ashleigh, Hotel Management
Thank you for staying with us! We look forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, fairly close to shopping

Posted Dec 29, 2015
I loved that this hotel was minutes away from Dolphin Mall and International Mall and close to a few resturants. I didn't like that we had to keep requesting additional towels and rags. Overall, everyone was pleasant and we felt safe.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel cómodo para breve estadía en Miami

Posted Dec 28, 2015
Amable el personal, habitaciones cómodas y limpias. Muy céntrico de centro comerciales, farmacias, lugares para comer. Excelente ubicación, es ideal para una estadía corta en la ciudad de Miami. Estacionamiento cómodo
Comment from Hotel Management
Dec 30, 2015 by Ashleigh, Hotel Management
Gracias por estar con nosotros y ser nuestro huésped . Esperamos que te ayude .
4 out of 5
Recommended
for Everyone
by A verified traveler

Súper cerca del mall y de restaurantes

Posted Dec 18, 2015
Muy buena, excelente recepción. Le falta un poco de mantenimiento pero vería a llegar ahi
Comment from Hotel Management
Dec 29, 2015 by Ashleigh, Hotel Management
Gracias por tus comentarios. Siempre estamos buscando maneras de mejorar y apreciar su revisión.
3 out of 5
Recommended
for Everyone
by A verified traveler from m

Nice hotel... A little time to get to mall

Posted Nov 26, 2015
Room was spacious. Bed not quite comfortable- needed a new matress but was clean and otherwise suitable for a short stay
Comment from Hotel Management
Dec 7, 2015 by Ashleigh, Hotel Management
Thank you for your feedback. Do you mind providing your room number so that we can look further into your mattress?