My one night stay couldn't have been better until I checked out. There was a $28 valet charge on my credit card. I asked "What's this?"It's for the cart to take your bags to your room. I stayed by myself and walked in off the street with my only luggage on my back (a backpack). Then 6 days later I have a $63 charge on my credit card. I called the Hilton and was told "incidentals". However I paid for my "incidentals" at the time I checked out. I stayed by myself, so how 6 days later could there be charges to me that I didn't know about?
Comment from Hotel Management
Jan 4, 2017 by HotelMgmt, Hotel Management
Dell, we sincerely apologize if there was any misunderstanding regarding the fees you paid during your stay. On Expedia, the incidental charge is mentioned, which is common in the hospitality industry, along with other additional charge information. We hope we can regain your trust in the future.