Ratings based on 2,934 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Chile

Hotel en remodelacion / Hotel under contruction

Posted Feb 23, 2017
Nice hotel down town Miami. Walking distance to the arena
Comment from Hotel Management
Mar 28, 2017 by HotelMgmt, Hotel Management
Carlos, we’re glad you found the Hilton Miami Downtown to be so conveniently located near American Airlines Arena. Renovations are coming to an end this spring, so we hope you will come back to see our finished new look. Thank you for your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler from cHILE

Hotel under construction

Posted Feb 21, 2017
Cool hotel down town Miami. Close to AA Arena .. hotel in renovation.........................
2 out of 5
by A verified traveler from New York

Renovated hotel with strong chemical smell inside

Posted Feb 9, 2017
Pros: New and renovated looks.
Cons: Getting rid of unpleasant smell and clean bathtub.
I stay at this hotel 2-3 times a year because of convention. The recently renovated the lobby and some of the rooms. Unfortunately I received a renovated room, it sure has modern looks and a major overhaul but the downside is a strong chemical smell. Once you in the room you get used to it, but when you come in from outside it starts to smell again. My major concern is not even a small but a bouquet of chemicals that my body had to absorb while I was in the room. When I asked for a new room hotel stuff was not really helpful, I was only offered one choice of a similar room with the same smell. In addition the bathtub was not properly cleaned with a 4 or 5 long female hairs in bathtub, shower curtain and the wall. I would never stay at this hotel again but I might have because of the convenience of staying in the same hotel with the convention.
Comment from Hotel Management
Feb 13, 2017 by HotelMgmt, Hotel Management
Thank you for sharing your input, Andrei. We’re glad our new look stood out on your stay. As we’re a member of the Florida Green Lodging Program, the products we use inside our hotel are green. We’ll be sure to share your comments with our housekeeping team and hope that you’ll return in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Comfortable, clean, quiet stay in a spacious modern room with a view of downtown Miami.
Comment from Hotel Management
Feb 2, 2017 by HotelMgmt, Hotel Management
Thank you for these great comments on the Hilton Miami Downtown! Next time you need a relaxing place to stay in South Florida, we’d love to have you with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Clean & central hotel

Posted Jan 27, 2017
The hotel has been remodeled since the last time we stayed and it looks very nice. I feel like makeover has definitely made the hotel look a lot more modernized. The beds are very comfortable and room was well cleaned and setup. We loved the shower's double head and the long mirror outside of th bathoorm. Just an FYI if you are a Hilton Rewards member you can not qualify for the points or breakfast if you book thru Expedia. We didn't know this and it was a bit disappointing. Overall our stay was awesome!
Comment from Hotel Management
Jan 31, 2017 by HotelMgmt, Hotel Management
Ivy, it was great to have you with us again at the Hilton Miami Downtown! We’re thrilled that our renovation really impressed, especially the changes we made to our guest room bathrooms. We hope to have you back with us again soon and we really appreciate your kind review.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Miami

Posted Jan 16, 2017
We stayed for 3 nights and had a great time. The restaurant service was extremely slow. Food was ok. The bar staff was wonderful. Shower was like warm all three mornings. The view was amazing.
Comment from Hotel Management
Jan 17, 2017 by HotelMgmt, Hotel Management
We’re so glad you enjoyed our beautiful views during your three-day stay at the Hilton Miami Downtown! We’d like to apologize for any delays in service while dining with us and will be sure to make improvements in this area. Your review is much appreciated and we hope you’ll join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from km

Excellent !

Posted Jan 12, 2017
I am happy with my stay . Everything was excellent
Comment from Hotel Management
Jan 14, 2017 by HotelMgmt, Hotel Management
It’s fantastic to hear that you had such a lovely stay with us at the Hilton Miami Downtown! We really appreciate you telling us about your experience and we hope you’ll be back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from N , Nj

Nice hotel , close to restaurant

Posted Jan 9, 2017
I love the hotel . Excellent facility .clean room.
Comment from Hotel Management
Jan 10, 2017 by HotelMgmt, Hotel Management
We’re glad you loved the Hilton Miami Downtown, Lolita! It’s great that our location and cleanliness put your experience over the top, and we hope you’ll join us again in the future. Your comments are very appreciated.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
the staff was very helpful at giving us advice on what to do and what things were nearby
Comment from Hotel Management
Jan 10, 2017 by HotelMgmt, Hotel Management
As we’re so passionate about our city, we love sharing insight on our area and are happy to hear that the recommendations you received were so helpful! We hope you had a blast exploring Miami and if you plan on returning to our area, we’d love to have you with us again. Thank you for your warm words.