Ratings based on 2,564 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma.

Easy access from airport to cruise location.

Posted Feb 9, 2016
The room needed to be cleaned. The staff at the desk was very sorry and said I should have told her that evening so she could have changed our room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel close to Cruise Dock and Airport

Posted Feb 1, 2016
Pros: It was great for us because it was in the middle of the two places we had to go too.
Cons: Don't know, we had a short stay.
Location: It was close to the Cruise dock, there was an liquor store, grocery and lots of eating places close by as well as the Opera House.
We were only there for one night but the staff was very pleasant and helpful. The upgraded us to a residence suite because there was 5 of us, we needed more towels they brought them up right away. Whatever questions we had they were answered with no hesitation at all.
Comment from Hotel Management
Feb 11, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your experience at the Hilton Miami Downtown. We’re pleased to discover that our close proximity to the Port of Miami and airport were beneficial for your trip and that one of our suites kept everyone comfortable. On your next trip to South Florida, we hope you will return!
4 out of 5
Recommended
for Everyone
by A verified traveler

füsslaufig zum Bayside Marketplace

Posted Jan 31, 2016
Pros: für den Preis ein sehr gute Leistung- Wohl ehr zufällig : blick aus dem 5.ten Stockwerk Richtung Downtown und Anleger der Kreuzfahrer
Cons: Valet Parking erscheint nicht so wirklich engagiert gehandhabt zu werden
Location: Bayside Marketplace, American Airlines Arena, Pérez Art Museum Miami
nur eine Übernachtung zum Besuch der American Airlines Arena
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2016
Book a reservation and they didnt have a reservation for us.
Comment from Hotel Management
Feb 4, 2016 by HotelMgmt, Hotel Management
We’re very sorry that you had an issue with your reservation. Unfortunately, it would be out of place for us discuss a situation regarding third party booking, but we really hope we can provide you with an ease-filled experience in the future. Thank you for sharing your concerns.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
Pros: the view.
nice hotel. very clean. courteous and kind staff. overall, we did have good experience.
Comment from Hotel Management
Feb 3, 2016 by HotelMgmt, Hotel Management
It’s lovely to learn that you had a pleasant experience at the Hilton Miami Downtown. We’re elated that our accommodations and friendly service met your expectations and we would love to welcome you back in the future. Thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near marathon.

Posted Jan 26, 2016
It was a perfect place to stay for the marathon. Good rest in nice bed and near downtown. Good location
Comment from Hotel Management
Feb 3, 2016 by HotelMgmt, Hotel Management
We’re glad that our close proximity to Miami Marathon events was beneficial for your trip. After a day on the course, we’re thrilled that you got plenty of rest in one of our Hilton Serenity beds. Your review of the Hilton Miami Downtown is greatly appreciated and we hope you’ll come back soon.
3 out of 5
by A verified traveler from Durham, NC

I was expecting more

Posted Jan 24, 2016
Location: Near the Wynwood Arts District - great breweries and cool food.
The hotel was OK, but not as nice as I was expecting for downtown Miami. The room was standard and nothing special. I would look for a different hotel next time I was in town.
Comment from Hotel Management
Jan 28, 2016 by HotelMgmt, Hotel Management
Although we’re glad that our location was convenient for exploring some of Miami’s unique neighborhoods, we really wish we left a great impression during your stay. Our guest rooms are currently undergoing a renovation, so we hope you’ll return when we’re finished. Thank you for your feedback.
1 out of 5
by A verified traveler from California

Worst hotel i've stayed at

Posted Jan 22, 2016
Cons: Should be advertised as a 1 or 2 star hotel. Price was outrageous for the area and facilities.
Location: Nothing to do nearby but get mugged or propositioned by prostitutes.
So many issues with this hotel. It was advertised as a 4 start hotel. I would give it 1 star out of 5. First off, the room was really small and smelled like cigarettes. The bathroom was not cleaned thoroughly. We asked for an upgrade, they lied about how much it would cost for this upgrade. Also the power went out in our room. We called and they said they would have someone up right away, they didn't. The TV went out and nothing was done about this. The only thing they said they could do was give me a free breakfast. The breakfast was nothing fancy, lots of stale food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Awesome!

Posted Jan 22, 2016
It was very clean, the view wa great, customer service was excellent, and valet parking was great. I would recommend this place to anyone who wants a great experience at an affordable price.
Comment from Hotel Management
Jan 28, 2016 by HotelMgmt, Hotel Management
Thank you for recommending the Hilton Miami Downtown. It always makes us happy to hear when a guest finds our hotel to be a great value and receives stellar service from our team. Come back and visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Quebec

the good hotel in downtown Miami

Posted Jan 17, 2016
Pros: location,room,lobby
Cons: quiet air conditioner ! add a refrigerator.
Location: walk,shopping, food,bar,basketball
friendly staff members, good service made us feel satisfied.
Comment from Hotel Management
Jan 18, 2016 by HotelMgmt, Hotel Management
Thank you for reviewing the Hilton Miami Downtown! We’re happy to hear that our service and staff really made your experience with us. Refrigerators are available in our suites and are available upon request for all rooms, so we hope you’ll utilize this amenity on another stay with us.