Ratings based on 589 Verified Reviews

3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Room 307

Posted Mar 24, 2017
Pros: Staff was great
Cons: Something is wrong with Room 307 please address the issues
Don't stay in Room 307 it was the smelliest room i have ever been in.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ecuador

Great location

Posted Mar 17, 2017
Pros: It is well located
Location: Everything is closed by
It is very convenient for its location and the hotel provides good service
4 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Near U Miami and Beaches

Posted Mar 15, 2017
Pros: Easy access to a number of places Very friendly and helpful staff Restaurant and mini store
Location: Great location! Easy to get to a variety of restaurants, college, beach and shopping.
Great experience! Happy being near the university. Easy to get to the beach and wonderful restaurants. We had breakfast off the hotel menu. The service and food were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
Nice place convenient location staff is very helpful and pleasant to deal with
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Very close to UM

Posted Mar 5, 2017
Pros: Good value for the money, close to the university and Metro station
Cons: A free breakfast like many hotels of its kind would be appreciated
if you are visiting the U, this is an excellent choice of somewhere to stay as it's less than a mile away from the main campus buildings and an easy walk. The front desk staff was very pleasant, helpful and nice. One time the hair dryer in the room stopped and a maintenance man brought me a new hair dryer within 5 minutes, which I thought was very good service.
2 out of 5
by A verified traveler from NY NY

Dont stay in this hotel-outdated, rusty and smelly

Posted Feb 28, 2017
Had to request room chage, room smelled musty and bathrooms in both rooms had mold. Found a hair on the bed and shower. Hotel very outdated but convenient location. Staff friendly. Owners should consider renovating rooms and pool. Reception furniture from 1990's outdoor furniture also had mold. I would not recommed this hotel especially if you suffer from allergies. Very disappointed customet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to school

Posted Feb 16, 2017
Great location for UM families Needs updating Buffet pretty good Front desk staff perky and helpful
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel, good location

Posted Feb 14, 2017
It was great to stay at the Holiday, the staff was great
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 13, 2017
Even though it was an older hotel it was clean and comfortable.
2 out of 5
by A verified traveler from Chicago

It could have been better.

Posted Feb 9, 2017
Safe location with secure parking at night. We got a handicap accessible room because that is what was available since we checked in early. What this meant was that the shower was just the shower head and the bottom was just the floor with the drain in it. The drain did not work properly and would flood the entire bathroom floor by the end of the shower. Housekeeping staff did not come to clean the room until 4:30pm, which is when we were back in the hotel resting up. They insulted my boyfriend in Spanish, not realizing he could speak it. The next day, they decided to come clean the room at 10am even though we were checking out that day and we were getting ready to leave but checkout wasn't until 11am, so they were very inconsistent. Our room was located near the rear entrance, which was supposed to only open with keycard but the mechanism was broken so anyone could get in. During the night and early morning, that door would open and slam closed numerous times, waking us up. I have stayed at Holiday Inns before and thought this was a good pick, but would not stay at this location again.