Ratings based on 415 Verified Reviews

3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Nice hotel and close to the airport!

Posted Jan 3, 2017
My boyfriend and I had an excellent experience in this hotel! The service was really good and I felt comfy in the room we had! Nice staff! I super recommend it! :)
Comment from Hotel Management
Jan 12, 2017 by Kenneth Cardona, Hotel Management
Sarah, Thank you for your 5 star review! We thank you for your loyalty to our hotel and hope you come back not for just the service, but the comfy room as well! It is great to hear our employees have gone about and beyond during your stays! Thank you again for your review, we look forward to see you back in the near future! Regards, Kenneth Cardona
3 out of 5
by A verified traveler

Regular hotel with dirty towel and ...

Posted Dec 25, 2016
I was stayed for 5days 4 nights. And 1 of the towel it has a big black stained. And 1 time during the night, I was trying to asked for wake-up call. The employee who work that night (2am) was disappeared! I came up and down (my room was in 2nd floor) 2 times. And tried to call from my room. No one's there. But other than that the employee was very nice.
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Dear Vegas, Thank you for the kind words and compliments about your stay with us. I am so glad that you found our hotel comfortable. I want to apologize for the stained towel found in your bathroom and assre your this could have been fixed on the spot. Again my apologies that this inconvenience and we look forward to hosting you again in the future. Winter wishes, Kenneth Cardona
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to international and dolphin malls!

Posted Dec 24, 2016
For the time that I spent there and interacted with the staff it was very pleasant. Great breakfast too!
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Dear Valued Guest, Thank you for the kind words and compliments about your stay with us. I am so glad that you found our hotel comfortable. We look forward to hosting you again in the future. Winter Wishes, Kenneth Cardona
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean and svce attent agent. "LOVE IT"

Posted Dec 23, 2016
Pros: Attention, Shuttle, Breakfast, room cleanliness. with other words everything...
Location: Perfect...
Happy, good svce attention, breakfast super, cleanliness and hope to repeat soon.
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Thank you for your compliments. Will definitely share with our service agents. Happy Holidays, Kenneth Cardona
5 out of 5
Recommended
for Everyone
by A verified traveler from CR

Very good

Posted Dec 23, 2016
Good hotel for shopping, near of the best mall's
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Adolfo, Thank you for your visit. Great to hear that our location helped you be near the malls.come visit us in 2017 when the new City Place Doral will be open just a few feet away. Happy Holidays, Kenneth Cardona
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
Water running noise at room 307 all the time, wouldn't recommend if you are a light sleeper
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Dear guest, Thank you for the feedback we were able to repair a leak found in room 307 walls. Regards, Kenneth Cardona
4 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable Hotel

Posted Dec 22, 2016
This hotel was exceptional. The staff were courteous and friendly and there was coffee around the clock which is definitely a plus. The rooms were tidied every day and I would definitely recommend to any traveller.
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Jonel, Thank You for Your review and kind words! Our team is glad to hear that You have enjoyed Your time here, we will certainly forward Your message to the employees. Thank you once again and we hope to see you in Miami Doral in the near future! Happy Holidays, Kenneth Cardona
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Airport

Posted Dec 16, 2016
Pros: Location
Generally good experience with Staff and happy with facilities.
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Dear Valued Guest, Glad to see you enjoyed our facility and staff members. We wish you happy holidays and hope to see you in 2017. Regards, Kenneth Cardona
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel glose todo the mall

Posted Dec 14, 2016
Very good shutle between AirPort to the mall, good breakfast
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Jaky, Thank you for the feedback. Glad to hear our complimentary shuttle to the Miami International Airport met your needs. Happy Holidays, Kenneth Cardona
3 out of 5
Recommended
for Everyone
by A verified traveler from atlanta,ga

not bad for the amenities offered.nice staff

Posted Dec 14, 2016
Pros: friendly and courteous staff nice atmosphere
Cons: small fitness centre,could do with a few more equipment
Location: within walking distance of eating places
the staff at the front desk at check in was very courteous and pleasant.very clean room and excellent breakfast.
Comment from Hotel Management
Dec 29, 2016 by Kenneth Cardona, Hotel Management
Dear Norman, I appreciate your feedback and the pros and cons shared with us. We thank you as this will allow us to improve and provide all our guest a great product. Our fitness center has been completely renovated and we installed new equipment. Regards, Kenneth Cardona