Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from AUA

Had an awesome stay! Excellent service!!

Posted Aug 15, 2016
Great hotel, very comfortable with excellent breakfast service.
Comment from Hotel Management
Aug 15, 2016 by ken.hilbert@hi-miamidoral.com, Hotel Management
Thank you Jo-Ann for your comments and the great 5 STAR rating. I am glad you enjoyed your stay with us.
5 out of 5
by A verified traveler

Very good location and very confortable

Posted Aug 13, 2016
Very good location and very confortable, nice staff and facilities
Comment from Hotel Management
Aug 15, 2016 by ken.hilbert@hi-miamidoral.com, Hotel Management
Thank you for the 5 STAR rating and outstanding review. Our staff takes pride in delivering great service to all of our guests.
4 out of 5
by Chris

Posted Aug 9, 2016 on Hotels
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Chris, We are grateful for the 4 Star rating. We will try harder next time to earn the 5th Star. Thanks for staying with us. We hope to see you again soon.
5 out of 5
by gloria from Honduras

Excelente hotel !

Posted Aug 8, 2016 on Hotels
Excelente ubicación! Buen desayuno y hotel limpio muy bien decorado y personal amable !!!!! Definitivamente voy a volver
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Gloria, Thank you so very much for the wonderful review and 5 star rating. I have shared your comments with the staff and they were excited to read that they made such a positive impact on your stay. we look forward to being at your service again when travel brings you back to the Miami Doral area. Travel Safe!
3 out of 5
by A verified traveler

Bed and shower as I call it

Posted Aug 5, 2016
Pros: Close to malls and access to highways, personnel was pleasing and helpful
Cons: TV was not easy to use and a few channels were unavailable
Location: Dolphin and International Malls are a few minutes away
Room was clean and comfy, pillows were too soft; shower did not have enough pressure and water did not run fast enough enough to form a pool of standing water about ankle high.
Comment from Hotel Management
Aug 8, 2016 by ken.hilbert@hi-miamidoral.com, Hotel Management
Thank you for choosing to stay with us. I am sorry you had difficulty with the TV selections on some channels and the tub did not drain fast enough. Our Maintenance team has read your comments and are on the case to eliminate these issues.
5 out of 5
by Josh

Posted Aug 4, 2016 on Hotels
Comment from Hotel Management
Aug 8, 2016 by General Manager, Hotel Management
WOW.... Thanks Josh. We appreciate your fantastic rating, hope to see you again.
3 out of 5
by A verified traveler

"Standard" Holiday Inn. Friendly and fast staff

Posted Jul 31, 2016
Pros: Location, price, staff
Cons: Lobby is a bit small but OK
Location: Gas, food, shops
I only stayed for few hours at the hotel before my evening flights out of Miami Airport. Reasonable price, near the airport and good food nearby.
Comment from Hotel Management
Aug 1, 2016 by ken, Hotel Management
Thank you for your comments. I am glad you chose us, even if it was for just a few hours. We hoe to see you again when flying in or out of Miami. Travel safe.
3 out of 5
by Noel de jesus from Nicaragua

El tv sin señal

Posted Jul 29, 2016 on Hotels
Todo aceptable , solamente que en la habitación el tv no funcionaba porque no había conexión la programación osea sin señal .
Comment from Hotel Management
Aug 1, 2016 by Ken, Hotel Management
Por favor, acepte mis disculpas por la recepción de la televisión. Hemos experimentado un par de otras cuestiones que se han resuelto. Gracias por traer a nuestra atención. La recepción de la televisión está trabajando ahora mucho mejor.
5 out of 5
by Mario from Florida

Excellent hotel to stay at!!

Posted Jul 29, 2016 on Hotels
Nothing else to say but Excellent!!
Comment from Hotel Management
Aug 1, 2016 by Ken, Hotel Management
Thanks Mario. I am glad we made such a great impression on you stay with us. We hope to see you again.
3 out of 5
by A verified traveler

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Jul 29, 2016 by Ken, Hotel Management
Thanks for your time in rating our hotel. We work hard to achieve great guest reviews, I am sorry that your stay was less than perfect. Please stay with us again and we can earn that 4 th or 5th star rating.