Ratings based on 82 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Clearwater, FL

Fresh, modern, and a great value.

Posted Jan 15, 2017
Pros: Everything seemed to be new and fresh. The beds and pillows were very comfortable. Free parking is always appreciated.
Cons: Provide heat in addition to air conditioning.
Location: We came for the Miami Art Deco Weekend but couldn't find anything affordable nearby. This location was close to both Miami Beach and Fort Lauderdale.
We initially booked this hotel due to its location and price. We were incredibly pleased with how fresh and modern the hotel was from the lobby, the room, and the amenities. The front desk staff and restaurant staff were all very friendly and accommodating. I would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

good enough

Posted Jan 12, 2017
nice rooms, carpet a little bit dirty. is no close to anywhere... not even to the airport or the beach. you can stay couple days but no good to stay more than that
4 out of 5
Recommended
for Everyone
by A verified traveler

Feels so very far away

Posted Jan 5, 2017
Pros: Very well kept up.
Cons: Nothing that 10 miles closer to the beach couldn't help. :)
Location: We went to the Orange Bowl...only 11 miles away, but took 40 minutes to get there. Ugh.
Great place, but you would think that only being 10 miles away from the beach would be easier to get to...took 30 minutes.
3 out of 5
by A verified traveler from Trinidad

Located in shopping district but not for shoppers

Posted Jan 3, 2017
This hotel has completely changed from it's previous brand. However the lack of a shuttle now puts customers out almost $80 return to the airport. It is located in a central shopping district. With the increased rate lack of discounts offered and increase outnof pocket expense to stay here. I no longer have any desire to return to this hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Holiday Inn

Posted Jan 2, 2017
It would be nice to include breakfast with the price. Driving time to Miami is 25 minutes without traffic. Someone was smoking in our room. We could smell the smoke when we got back. The front desk warned that we will charged for smoking. Therefore, we complained that the smoke odor was not us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
Close to a mall and other stores and good restaurants. The staff was very friendly.
Comment from Hotel Management
Dec 8, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your stay with us, we will share you reviews with all our staff. We are very happy to that our staff was very friendly. Hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

My experience staying at the Holiday Inn Hotel.

Posted Dec 5, 2016
Pros: Easy to find, makes shopping easy.
Cons: maintainance of the hotel rooms to make sure that everyting is functioning well.
Location: shopping, shopping and more shopping.Great location.
We enjoyed our stay at this hotel, lots of improvement since we last visited and stayed there. would not hesitate to recommend it to anyone.
Comment from Hotel Management
Dec 8, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your comments with us, we appreciate your words and we hope to have you back soon. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to great shopping

Posted Dec 3, 2016
The hotel was really nice. Good food, free breakfast. My complaints: no shuttles and no packing area for major shopping.
Comment from Hotel Management
Dec 8, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your comments with us, at this moment we do not offer shuttle service but we are planning to have the service back by next year. We hope to have you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Recently upgraded hotel near airport

Posted Nov 26, 2016
Ny husband and I have stayed at this hotel many times and were pleasantly surprised at the upgrades wirhout an increase in cost. Clean, modern rooms, efficient staff and easy check-in check-out. Great value for the money. We will look forward to our next stay.
Comment from Hotel Management
Nov 29, 2016 by Mayvic Serrano, Hotel Management
Thank you for taking the time to share your comments with us about your recent stay. We strive to provide all our guests with an experience which exceeds expectations and it is always great to know when we have accomplished this goal. We hope to have you back soon. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice location

Posted Nov 26, 2016
The hotel is great. Close by the airport and other amenities. I recommend it
Comment from Hotel Management
Nov 29, 2016 by Mayvic Serrano, Hotel Management
We are glad to hear that you enjoyed your stay at our Holiday Inn Miami West. Hope to see you soon. Thank you