Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
62% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Happen to be a good location.

Posted Jun 22, 2016
Ok hotel. Very average location with not much around it. Never opened for breakfast the only morning I was there.
Comment from Hotel Management
Jun 23, 2016 by Mayvic Serrano, Hotel Management
Dear guest we apologize for the inconvenience that you had, we have our restaurant under renovation but we are using one of our banquet spaces as a restaurant right now during the morning. We had set a buffet breakfast.We hope to have another opportunity to serve you again. Thank you
4 out of 5
by A verified traveler

Great stay friendly hotel staff

Posted Jun 22, 2016
Excellent area for shopping..cleanness in the rooms and great staff and we also love that they have a rental company at the hotel.Excellent stay if u have a big family because the rooms are big. The beds are comfortable and the stay was amazing love the shopping in Miami will do over and over again.The restaurant is also available at the hotel and a mini bar in the lobby area fantastic stay.The people are truly friendly.There was no long line at checkin but u need a credit card for checkin Miami is the place for great wonderful shopping 👍🏽👍🏽👍🏽👍🏽👍🏽
Comment from Hotel Management
Jun 23, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your stay with us, we are more than happy to hear that we met your expectations during your stay with us. We are a hotel that always try to show our guest that we are here for them and this property can be your second home. We hope to have you back soon. Thanks again.
5 out of 5
by A verified traveler from h

Had a great time there extremely nice staff v

Posted Apr 28, 2016
Very nice staff very nice and clean rooms great location would go there again
Comment from Hotel Management
Apr 29, 2016 by Mayvic Serrano, Hotel Management
Thank you so much for leaving us a review of your stay, we are extremely happy to see that we meet your expectations during your stay with us. We hope to have you back in our hotel soon. Thank you.
4 out of 5
by A verified traveler

Furniture / construction shopping triop

Posted Apr 28, 2016
Pros: I was in for the night and stayed from 9pm to 7:30am but not my first trip. Staff friendly, hotel recently renovated so rooms are clean and comfortabl
Cons: Only request no printers/business centre/copiers that are easy to access without emailing hotel staff. Given we do a lot of exporting we need that se
Location: I was in for the night and stayed from 9pm to 7:30am but not my first trip. Staff friendly, hotel recently renovated so rooms are clean and comfortabl
I was in for the night and stayed from 9pm to 7:30am but not my first trip. Staff friendly, hotel recently renovated so rooms are clean and comfortable. Hotel close to shopping in Hialeah and close to highway for Costco, Homedepot, Lowes, Ikea etc. Restaurants near by are chains but good. Only request no printers/business centre/copiers that are easy to access without emailing hotel staff. Given we do a lot of exporting we need that service.
Comment from Hotel Management
Apr 29, 2016 by Mayvic Serrano, Hotel Management
Thanks for sharing your stay with us, we are happy to read your review about our staff and property in general. We still under renovation and we are working to have a new business center open and available for our guest 24 hours.We hope to have another opportunity to serve you. Thank you.
4 out of 5
by A verified traveler

Posted Apr 25, 2016
Very nice hotel, and the staff was extremely pleasant and helpful!
Comment from Hotel Management
Apr 29, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your comments with us, we are more than happy to hear that our staff was very helpful. We will be sharing this comment with them. We hope to have you back in our hotel soon. Thank you.
5 out of 5
by A verified traveler from north carolina

It was one night

Posted Apr 24, 2016 on Orbitz
The hotel needs transportation to the airport, good rooms
Comment from Hotel Management
Jul 21, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your comments with us, at this moment we do not have shuttle service available but we will share this comment with our team and try to find a solution of it. Thank you again and we hope to have another opportunity to serve you.
4 out of 5
by Cecil

This traveler left a rating score only Posted Apr 19, 2016 on Hotels
4 out of 5
by A verified traveler

Grade bei Sanirungsarbeit Bewertug Schwirig.

Posted Apr 17, 2016
Pros: Personal in Restourate sehr Freundlich und Hilsbereit.
Cons: Sanirungsarbeit von Restourante und Ausenanlagen mit Schwimmbad.
Location: Ausenhalb von Zentrum ,Näher von Flghafen,Auto oder Busverbindungen sind Gut
Personal Freundlich,Hilfsbereit.Reiseveranstallte von Ort sehr Freundlich ,Loby -(immer wasser und Kaffe Kostenlos verfügbar+ Obst)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Apr 10, 2016 on Orbitz
Clean rooms. Friendly staff. Good salmon. Pleasant experience overall.
Comment from Hotel Management
Apr 21, 2016 by Mayvic Serrano, Hotel Management
Thank you for sharing your comments with us, we are happy to hear that your experience staying with us was pleasant. We hope to have you back soon. Thanks again