Eva, we appreciate your feedback. It's true that our location near the cruise terminal is highly convenient for many of our guests. We're sorry to hear there were certain aspects of your stay that didn't meet your expectations. The issues you mentioned surrounding cleanliness and the condition of the room are not a common experience at our hotel. We'll ensure your comments are passed onto our team members who'll look into it. We strive to offer an enjoyable and comfortable stay for each of our guests and apologies if this was not the case for you.

Dennis, thank you for acknowledging the strategic location of Holiday Inn Port of Miami-Downtown. We're thrilled it suited your stay and we look forward to having you again in your future travels. Safe journey till then!

Clarissa, we're disheartened to hear about your recent recommendation. We continually strive to improve our guests' experiences and appreciate feedback to help guide these enhancements. We sincerely hope you'll reconsider and give us another chance to provide a more satisfactory stay in the future.

Clarissa, it's regrettable to read about your recent experience. We sincerely apologize for any shortcomings relating to overall cleanliness and perceived lack of attention at the front desk. We'll look into these matters systematically to ensure a more reliable and enjoyable stay for our guests. It's heartening to note the positive interaction with our luggage handler, and we'll continue focusing on providing excellent service. We appreciate your feedback and would love an opportunity, if ever given, to provide a better experience.

Janet, it seems some aspects regarding property conditions didn't meet your expectations, which we sincerely regret. However, we're glad you appreciated our strategic location close to the Port of Miami. We're continually striving to uplift our rooms to offer an enhanced stay experience. Your feedback, although unpleasant, aids us in our efforts for improvements. We hope for an opportunity to impress upon you a renewed positive impression in the future.

It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all our guests. We're happy you enjoyed our prime location and delicious breakfast despite the problems you had with the condition of our rooms and property. We endeavor to offer the best experience possible, and your feedback will help. Thank you.

Haley, it's disheartening to learn that your experience didn't align with our usual standards. We apologize for any dissatisfaction caused by your lodging accommodations. We value your feedback and would be interested in viewing the images you mentioned. This will aid us in addressing any potential areas of improvement. We hope for the opportunity to serve you better in the future.

Sue, it's wonderful to hear that you found the proximity of Holiday Inn Port Of Miami-Downtown to the port beneficial. We value your feedback and hope to welcome you back in the near future for another convenient stay.

Lilian, thank you for choosing Holiday Inn Port Of Miami-Downtown! It's a pleasure to know you had an excellent experience. We hope to serve you again on your next visit!

Mary Ann, it's unfortunate to hear about your experience. We regret that you faced some challenges with the cleanliness and availability of supplies in your room. Our team is always committed to ensure guest satisfaction and we're dismayed we didn't meet your expectations in this instance. We appreciate your feedback about the need for some improvements, it's essential for us to enhance our services. We hope to have the opportunity to serve you better in the future.

Charles, it's wonderful to hear that you found the location of Holiday Inn Port Of Miami-Downtown incredibly convenient with an array of dining and shopping options easily accessible. Thank you for sharing your positive experience. We look forward to having you with us again.

Thank you for the 4/5 rating, Christine!We are excited to see that you had an enjoyable experience at Holiday Inn Port Of Miami-Downtown. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

Teresa, it's great to learn that you appreciated our key location across from Bayside Market and found our convenience to the Port of Miami beneficial. We're glad you found our cleanliness standards met your expectations - it's a fundamental aspect we prioritize. In regards to the decor, our property strives to maintain its classic appeal while providing modern comfort. We appreciate your feedback and will use it as part of our continuous aim to improve guest experiences. Looking forward to hosting you again in the future.

Meghan, we appreciate your feedback about the convenience of our location. However, we're sorry to hear about your experience with the sofabed. We endeavor to ensure all our guests have comfortable sleeping arrangements and regret this wasn't the case for you. Your comments will be taken into consideration for future improvements. We hope overall your time with us fitted your schedule and needs.

Reginald, it's great to hear that you appreciated the prime location of the hotel in relation to key points of interest. Your feedback is valuable, and we hope to serve you again in the future.

Elijah, it's great to know you see the value in staying at Holiday Inn Port Of Miami-Downtown. Your suggestion for potential upgrades is duly noted. We appreciate your feedback and hope to welcome you back soon for even more positive experiences.

Taylor, we're thrilled to hear you found our team members at Holiday Inn Port Of Miami-Downtown to be exceedingly courteous. We place a high value on providing a welcoming and friendly environment. We look forward to welcoming you back in the future!

Maria, thank you for your rating of the Holiday Inn Port of Miami-Downtown. We're thrilled to know that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back soon!

Miguel, thank you for choosing to stay at Holiday Inn Port Of Miami-Downtown and for your high rating on Expedia. We're delighted to know that you had a positive experience. We look forward to welcoming you back in the near future.

Philipe, it's delightful to hear that you chose the Holiday Inn Port Of Miami-Downtown for your pre-cruise stay. We understand that the elevator usage during peak times can be overwhelming and could have inconvenienced your departure. We acknowledge your thoughts on room updates, particularly pertaining to the shower facilities. Your feedback has been noted for consideration as we continually strive to offer a comfortable and enjoyable stay for all our guests. We hope to welcome you back again in the near future.

Thank you for this lovely rating, David!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Holiday Inn Port Of Miami-Downtown. We'd like to share an even better experience with you soon.

Timothy, we regret to hear about your dissatisfaction, particularly in relation to certain amenities. It's crucial for us to provide accurate information about the services available to avoid any inconveniences. Regarding the refund policy, it tends to vary under different situations and is often dictated by booking conditions. We appreciate your feedback and will use it to improve our communication moving forward.

Matthew, it's heartening to know that our Holiday Inn Port Of Miami-Downtown team members at the bar and during breakfast impressed you with their exceptional service. We're also thrilled that you found our food to your liking. We can't wait to welcome you back for another delightful experience.

Michael, it's delightful to hear you appreciated the prime location of Holiday Inn Port Of Miami-Downtown. Our closeness to the Bay area and the port is indeed a standout feature we're proud of. We hope that you enjoyed your stay and we're looking forward to your next visit.

Dionne, it's delightful to learn that you found our check-in process smooth and that the location of Holiday Inn Port Of Miami-Downtown met your convenience needs. We're proud of our excellent team members like Dilli for making our guests feel welcomed. However, we acknowledge the comment about the cleanliness of the room. Providing a comfortable and clean environment for our guests is a priority and we'll certainly look into this. We appreciate your feedback and look forward to making your next stay even better.

Hany, thank you for relaying your experience. We truly regret any inconveniences related to the room's odor, as we strive to ensure a comfortable stay for all our guests. Please know, the cleanliness of our facilities is of the utmost importance and we will certainly take your remarks into account. We hope for another opportunity to provide you with a more positive experience.

Kelly, your feedback is appreciated. It's great to hear you enjoyed our proximity to the cruise port and Bayside Marketplace. Your comments regarding our décor have been noted, and we always strive to ensure all aspects of our property meet guests' expectations. Your input will contribute to any future considerations in this area. Thank you.

Gary, it seems like there were a couple of aspects of your stay that didn't meet your expectations, particularly regarding the condition of the facility and the elevator situation. Please know that continuous improvement is at the heart of our objectives. We have noted your feedback for appropriate evaluation and action. Nonetheless, we're glad to know that you appreciate our prime location. Your patience and understanding are greatly appreciated.

Heydi, it's disheartening to hear about your experience with the room's cleanliness. We value our clientele's comfort and will address this concern with high importance. We look forward to exceeding your expectations during your next stay.

Lindsay, it's concerning to hear you didn't have a satisfactory stay. It’s regrettable that you found the cleanliness lacking, and that the room aroma was not to your preference. Please know that we hold high standards when it comes to hygiene and cleanliness, and action is always taken to address guest concerns. We appreciate your comments as they allow us to continually improve.

Karin, it's regrettable to hear about your experience due to outside noises. We strive to provide a tranquil environment for all our guests, although external events can sometimes create disturbances. Furthermore, it's important to us that our guests always have comfortable and up-to-date accommodations, and be assured we're continually making improvements. We value your feedback and thank you for choosing to stay with us. We hope you'll consider returning for an improved experience.

We appreciate you sharing this positive rating, Jessica!The comfort of our guests is important to us so we can't wait to see you back again at Holiday Inn Port Of Miami-Downtown. We want to share an even more enjoyable experience with you next time.

Jena, it's unfortunate to hear that your stay didn't live up to your expectations. We recognize your concerns about bedroom size and overall cleanliness. Our aim is to provide a comfortable environment for all our guests. Please know that your comments about room conditions have been noted and will be considered as we continuously strive to improve. It's encouraging to hear that our friendly team members made a positive impact and that you appreciated our hotel's proximity to Bayside and the port. We value your feedback and hope to demonstrate improvements during a potential future visit.

Wigberto, it's fantastic to hear that you appreciated the prime location of Holiday Inn Port Of Miami-Downtown. We're delighted your stay was enjoyable! Thank you for sharing your experience, we hope to welcome you back in the near future.

Susan, thank you for your rating. When there's no specific feedback, it's difficult to understand what we can do to enhance our guests' experiences. If you have any suggestions on how we could improve, we would value hearing from you. We aim to make each stay better than the last, and your input could assist us in achieving that.

Anthony, we're sorry to hear about your dissatisfaction. We acknowledge your feelings and encourage you to share more details about your experience to help us improve. Your feedback is vital to us.

Janelle, we deeply regret to hear that your experience didn't meet your expectations. Cleanliness and guest health are indeed of utmost importance to us, and we're genuinely sorry to hear about your room conditions. For your future stays, please reach out immediately to our friendly team members with any concerns so we can address them promptly. We're relieved, on the other hand, to learn you found the location advantageous, and we genuinely hope for another chance to prove our commitment to guest satisfaction.

Richard, it's wonderful to hear about your positive experience at Holiday Inn Port Of Miami-Downtown! We're thrilled that Alex was able to assist you in arranging transportation during a busy festival time. Our team members endeavor to provide exemplary service, and it's reassuring that Alex could help facilitate your travel needs, especially when communication was challenged. Looking forward to welcoming you back for future stays!

Tonye, thank you for taking the time to share your review. We’re pleased to read that you found our location convenient and our lobby appealing. However, we’re truly sorry to hear about the condition of your room and bathroom. As part of the commitment we make to all our guests, it’s our goal to provide a clean and comfortable environment. Your comments will be shared with our management team for their attention. We hope to have another opportunity to show you the high-quality standards typical of our hotels.

Francisco, it's regrettable to hear about your recent experience interacting with our front desk colleagues. Kind and prompt service is our top priority. We are committed to improving our service and we truly appreciate your feedback as it helps highlight areas where we can grow.

Dear Shawn.We sincerely regret the experience you have described and would appreciate an opportunity to “recover” your trust in us. Please contact me so we can discuss this further. Your valued input is greatly appreciated. Our management team will assure this type of issue has been resolved and doesn't repeat to any guest. Hope we have the opportunity to have you back and show you the true value of our service. Once again, sorry for any inconvenience this might cause you.

Emily, we're disappointed to hear your stay didn't meet expectations due to concerns about room size and décor. We continually strive to provide comfortable, enjoyable accommodations to all our guests and always appreciate feedback. The price is reflective of the central location and array of amenities we offer. If you choose to visit us again, we'll do our very best to provide a stay that truly satisfies.

Marrian, it's regrettable to learn that you experienced an issue with a lingering smell in your rooms. However, we're glad you appreciated our prime location. Your feedback is important, and we will certainly look into this to enhance our guest experience in the future. Thank you for choosing to stay with us.

Alex, your feedback is valuable to us. We're genuinely sorry to hear about the disturbances you experienced during your stay. We strive to facilitate a relaxing environment for our guests, and we appreciate you bringing this to our attention. For future visits, please let our team members know on-site, so we can address these types of issues promptly. Regarding parking, we understand the complexities and will note your feedback. Things like this help us improve our service. We hope you'll consider staying with us again in the future for a chance to deliver a more satisfying experience.

Nancy, thank you for choosing Holiday Inn Port Of Miami-Downtown during your travels. Your rating truly says it all. We're delighted your stay was a positive one and we hope to have the opportunity to host you again. Safe travels!

Thank you for sharing your feedback, Tyler.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

Regina, thank you for your rating of Holiday Inn Port Of Miami-Downtown. We appreciate your feedback and we hope to welcome you back soon. Our team strives to provide an exceptional experience for our guests and we're glad to hear you enjoyed your stay. Safe travels!

Nicole, thank you for sharing your feedback. It's delightful to hear that you found the location of Holiday Inn Port Of Miami-Downtown to be suitable for your needs. We hope that during your next visit you'll discover even more convenient and satisfying aspects of our hotel.

Thank you for sharing your feedback, Franklin.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

John, the Holiday Inn Port Of Miami-Downtown appreciates your feedback. While we acknowledge certain aspects of your stay did not meet your expectations, we're pleased to hear that you found our hotel to be tidy and well-situated. We encourage guests to notify our team members about any disturbances so we can find appropriate solutions. It's great you were able to enjoy the variety of shops and dining options nearby. Thank you again for your review and we hope to enhance your experience on your next visit.