Ratings based on 519 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Comfortable Relaxation.Posted Oct 19, 2015
A beatiful room on the 4th floor facing the highway. Included a kitchen, living room, desk, king size bed and entertainment system. Bathroom was the only slight letdown as it was a handicapped room (the receptionist notified us upon arrival that the room will be a handicapped room which if anything was more spacious). The bathroom did not include a bathtub or shower enclosure. There was only a shower and the bathroom floor with a bench attachment. The only issue was that the water from the shower would flow over across the bathroom floor which added the risk of slipping. We put down towels to soak up the water but then were left without towels to use the next day. Breakfast was quite basic and heavy (breads, eggs, a personal wafflemaker). Overall, a pleasant & enjoyable stay. I'd only recommend to book a room without a handicapped bathroom.
for Everyoneby A verified traveler from L
Nice hotelPosted Sep 27, 2015
Had a sleepover for my son, and we had a great time. From the pool to the court, and the note audio checked out the fitness center and to wake up to complementary breakfast big plus. Oh yeah and check out is noon.
for Everyoneby A verified traveler from florence, al
Posted Sep 27, 2015
Great breakfast, nice rooms. Staff was very friendly.
for Everyoneby A verified traveler from raleigh,nc
Posted Sep 21, 2015
Pros: friendly staff
Cons: just give you to customer the way get wireless internet
Location: airport food
nice pool and breakfast,hotel room clean and quiet
for Familiesby Michael from Naples
Good for a few DaysPosted Aug 28, 2015 on Hotels
Good for a business Trip. Planes land directly behind the Hotel, outside really noisy but inside silent. Good Shuttle to Airport. Friendly service
for Familiesby Yvonne from Orlando, Florida
Relaxing and extremely comfortable stay. ExcellentPosted Aug 25, 2015 on Hotels
My family and I were in Miami to move our oldest son into the dorm at Florida International University. Even though the airport is close by with plane flying overhead night and day, the noise level was minimal. The hotel has done a tremendous job of sound proofing the building so that while inside the suite the sounds do not really penetrate; only occasionally was it noted. There was no disturbance while asleep at nights. The hotel was quiet, very clean and the bed was was comfortable. The bathroom was very clean, hot water was present and the shower head gave a good strong stream. The employees were well trained in superior customer service delivery. The breakfast was of the same caliber as other hotels with a bit of variety each day. Our family was extremely comfortable and would highly recommend this hotel.
for Everyoneby A verified traveler from Playa del Carmen, Mexico
ConvenientPosted Aug 25, 2015
Conveniently located for early morning departures with regular complimentary airport shuttle. Clean and spacious suites for families.
for Everyoneby A verified traveler from London
comfort par excellencePosted Aug 20, 2015
Pros: Hotel Ambiance and room facilities are world class
Cons: Customers properties left behind have to be taken very seriously and accounted for promptly to earn the goodwill and trust of the customers
Location: Miami springs and Miami bay and other interesting tourist areas
I was in Miami on holiday with my wife to celebrate her 50th birthday. i was highly impressed with the quality of room facilities. Breakfast was fantanstic! At least my wife was impressed. The unfortunate thing was that I left my priced shirt in the cupboard. i was going to wear it but changed my mind for another top. I rang the hotel immediately so that it could be kept aside for collection later. I was tossed around, later promised to find out whether it was found. No one got back to me. it was on the third telephone call that the reception took the easier option, ''Nothing found''. This action saddened me because it a priced and my favourite shirt. E-mails were exchanged but with no happy ending. Please, ''Don't leave your valuables behind''. Very hard lesson to learn! but don't take away the fact that the hotel was excellent.
for Familiesby José Longino from Monterrey
Buen servicio de Shuttle y comodidad en habitaciónPosted Aug 20, 2015 on Hotels
Excelente el servicio de Shuttle al/desde el Aeropuerto de Miami, es 24 horas y no hay necesidad de hablarles, ya que pasan cada media hora de 6 AM a 10 PM y cada hora en la madrugada. El chofer nos ofreció botellas de agua de cortesía. Nos fascinó la decoración y comodidad de la habitación, dos cuartos con 2 TVs, cocineta con utensilios, refrigerador, microondas, cafetera y hasta tostadora. Hay una cena de cortesía de 5 a 7 PM de lunes a jueves que incluye hasta cerveza y vino. El desayuno muy bueno. Como sólo estuvimos una noche no pudimos conocer la zona cercana, que son bodegas, aunque alcanzamos a ver un supermercado cerca, pero no fuimos. Y el personal habla español.
for Familiesby Tulia
Posted Aug 19, 2015 on Hotels