Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Playa del Carmen, Mexico

Convenient

Posted Aug 25, 2015
Conveniently located for early morning departures with regular complimentary airport shuttle. Clean and spacious suites for families.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

comfort par excellence

Posted Aug 20, 2015
Pros: Hotel Ambiance and room facilities are world class
Cons: Customers properties left behind have to be taken very seriously and accounted for promptly to earn the goodwill and trust of the customers
Location: Miami springs and Miami bay and other interesting tourist areas
I was in Miami on holiday with my wife to celebrate her 50th birthday. i was highly impressed with the quality of room facilities. Breakfast was fantanstic! At least my wife was impressed. The unfortunate thing was that I left my priced shirt in the cupboard. i was going to wear it but changed my mind for another top. I rang the hotel immediately so that it could be kept aside for collection later. I was tossed around, later promised to find out whether it was found. No one got back to me. it was on the third telephone call that the reception took the easier option, ''Nothing found''. This action saddened me because it a priced and my favourite shirt. E-mails were exchanged but with no happy ending. Please, ''Don't leave your valuables behind''. Very hard lesson to learn! but don't take away the fact that the hotel was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Nice hotel!

Posted Aug 17, 2015
Very nice hotel! Staff very friendly. Breakfast could be better. Fitness center too small. Overall a good place to stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from caribbean

good location..close to main highways

Posted Aug 12, 2015
Pros: location
Cons: more emphasis on clean room and toiletries
Location: good
had to call front desk three different days for towels, bath soap and toilet tissue paper
4 out of 5
Recommended
for Everyone
by A verified traveler from tobago

Great hotel close to shopping free transport

Posted Aug 10, 2015
Comfortable clean room dinner for four days of the week was great. I was extremely happy to get free transport to mall and wallmart. This will be my first choice for hotel when I visit miami again
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

😎 okay

Posted Aug 9, 2015
The hotel was clean but need more options for breakfast stayed For 6 days .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 5, 2015
Cons: el desayuno
muy cómodo y agradable y lo recomendaria ampliamente, solo recomendaria que variaran el menu de desayuno pero fuera de eso todo perfecto las habitaciones muy cómodas y muy limpias, excelente el servicio del personal.
2 out of 5
by A verified traveler

Slechte service van hotel

Posted Aug 4, 2015
Pros: gunstige ligging airport
Hotelkamer was niet gereed aangezien vorige gasten gebruik hadden gemaakt van een latere chech-out, waarvan wij de dupe waren en bijna 2 uur moesten wachten. Daarnasst was ook het bed nog een keer kapot en moest dit worden gerepareerd. Ook de slaapbank moesten wij zelf opmaken.
5 out of 5
Recommended
for Everyone
by A verified traveler from lee

Very nice hotel

Posted Aug 3, 2015
I loved my stay here. Me and my husband would consider going back again. Felt like home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Hotel muy agradable

Posted Aug 2, 2015
Pros: Los servicios
El Hotel nos brindó más servicios de los esperados. Por ejemplo: cena gratis de lunes a jueves; shuttle gratis al Dolphin Mall, Walmart y a un restaurante cercano.