Ratings based on 818 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Maryland

Vacation for my teen daughter

Posted Jul 26, 2016
Pros: The Staff
Cons: N/A
Location: Lincoln Road Mall, Ocean Drive, Beach
We had a great stay, right from the start the front desk staff was nice, we arrived extra early. We were about to drop our luggage off and go. Once we returned to wait for our check in time we were greeted by a very pleasent Laurel who was very accommodating, she made it happen we were able to do a early check-in which was awesome. The room was nice and clean and very big. I really like the fact that the Ocean Drive & the beach was only 2 blocks away. Freddie the door man was awesome also, so pleaseant. Marvin the front desk supervisor was very accommodating also. So overall over stay was great thnaks to the staff of The Astor.
2 out of 5
by A verified traveler

Attitude

Posted Jul 21, 2016
Front desk agent Lora was terrible. She would rather talk on phone than help the guest. She made us wait her phone conversation to end 20 mins. Total check in time was 50 mins. And she said if we want she can cancel our reservations and we can leave.... Gigi the bartender girl was helpfull and professional and Marvin in the morning was trying to be helpful and professional.
5 out of 5
by A verified traveler

Love it

Posted May 15, 2016
Very helpful and friendly staff - love the decor and will definitely come back!!
2 out of 5
by Bert

Posted Apr 26, 2016 on Hotels
The Hotel needs to be updated and need to hire additional staff to maintain the Hotel.
4 out of 5
by A verified traveler

Charming South Beach hotel

Posted Apr 11, 2016
Close to the action but a relaxing atmosphere. South Beach charm at a reasonable price.
3 out of 5
by peter

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
5 out of 5
by john from San Francisco

Great Find!

Posted Apr 6, 2016 on Hotels
The hotel Astor is a gem, definitely worth the price. The staff was very pleasant and helpful. The location for getting around the Miami Beach area was super. The breakfast was fantastic, best we experienced in the Miami/Keys area. When we return to Miami, we plan to stay at this hotel again.
4 out of 5
by Ilana from New York.

Lovely small comfortable hotel.

Posted Apr 4, 2016 on Hotels
Lovely small and generally quiet hotel. Grey staff for most part and very accommodating when things were not great. Be careful t get a room away fro the club on weekends. Lobby was wonderful as well as outdoor area. Good place to stay if you are not a twenty something but stil like Sobe. Super comfortable bed and good a/c
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 30, 2016 on Hotels
5 out of 5
by Amber

This traveler left a rating score only Posted Mar 26, 2016 on Hotels