Ratings based on 1,625 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very surprise

Posted Feb 7, 2016
Very surprise to see the room cleanness and condition of room for it being rated a 3 star i was happy with the results compared to others me and my husband stayed in which call them 3 stars
Comment from Hotel Management
Feb 10, 2016 by Katrine, Hotel Management
Woohoo! Thank you, thank you! It's wonderful to receive your perfect 5 star details on Hotel Chelsea! We are glad you and your husband chose us to make your SoBe visit an awesome one. We feel confident we'll have the pleasure of welcoming you back in the future. Cheers!
3 out of 5
Recommended
for Couples
by A verified traveler from New Jersey

Decent hotel close to beach

Posted Jan 21, 2016
Pros: Close to beach. Valet Parking is worth considering you can pick up car and luggage before 4:00PM although you checkout at 11:00 AM.
Cons: Bed-sheets were not fresh. atleast a quilt should have been provided.
Location: Do not plan to roam after 10:00PM.
Good for one night stay and I got what I paid for.
5 out of 5
Recommended
for Everyone
by A verified traveler from czech republic

Nice hotel close to the store sand beach

Posted Jan 17, 2016
Nice hotel, check in took little bit longer and the free happy hour wasn't really free but the rooms were nice and clean.
Comment from Hotel Management
Jan 19, 2016 by Katrine, Hotel Management
Lovely! We are delighted you took the time to share your awesome 5 rated feedback! How stellar! We are glad you loved our free happy hour offerings and our gorgeous rooms. Come back and see us again soon. All of my best,
3 out of 5
Recommended
for Everyone
by A verified traveler from va

Nice

Posted Jan 16, 2016
Further from the beach than we wanted but only 2 blocks away. Clean, just enough room for what we needed. Staff was nice. Charged a resort fee that we did not know about but it was small. Food was good.
Comment from Hotel Management
Jan 19, 2016 by Katrine, Hotel Management
Hi there and thank you! We are very happy you let us know you enjoyed your experience with us. We thank you for mentioning our clean accommodations and our hospitable staff. We feel confident you'll choose us again in the future. Cheers!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2016
Had a nice experience at this hotel. Room for the most part was clean and comfortable. The staff was weird/shy at times, but most of the time very welcoming and helpful!
Comment from Hotel Management
Jan 19, 2016 by Katrine, Hotel Management
Wow! Fantastic! We are delighted to read you had such a lovely visit to Hotel Chelsea. We thank you for making mentions of your wonderful experience with us. We thank you for highlighting our clean and comfortable accommodations. Until next time,
4 out of 5
Recommended
for Everyone
by A verified traveler

pleasantly surprised

Posted Jan 13, 2016
Pros: service was very good & hotel very clean
Cons: im not sure how they could improve the space in the rooms as they are the size they are.
Location: The location of the hotel was excellent.
The chelsea hotel was a very clean nice place to stay with a very friendly hotel staff. My only gripe with the hotel would be the size of the room itself as they are not very large however, they where clean and the bed was comfortable. we had the pleasure of spending a good deal of time at the hotel bar and enjoyed several hours with Jess the bartender. She was very pleasant and attentive all the while providing us with recommendations where to eat and where to enjoy a nite out. Our food server and daytime bartender was very personable as well. Amir was also very good man who provided us w plenty of laughs. The food at the hotel was very good and fresh. As i stated earlier i would advise to pack light because there isn't much room for luggage in the rooms. Overall, i would stay and reccomend this hotel for adults as there wouldn't be much to do for children there. if you choose to stay at the chelsea be sure to stop at the bar and meet Jess as she alone is having a drink or two with.... Ryan
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location close to the beach

Posted Jan 13, 2016
We only stayed one night and the room was clean, confortable, and in a good location.
Comment from Hotel Management
Jan 14, 2016 by Katrine, Hotel Management
Hi there! Thanks for writing to us and sharing your excellent feedback on Hotel Chelsea! We are delighted to hear you enjoyed our clean and comfortable rooms as well as our fabulous location. All of my best,
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

オシャレなホテル

Posted Jan 3, 2016
ビーチには近いがプールがないのは残念。 とにかくオシャレ!若干室内の照明が眩しかったのが気になった程度でステキなホテルでした。チェックアウト時に対応してくれた男性スタッフが日本に行ったことがある様で楽しげに話をしてくれたのが好印象でした。
3 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Good first experience on South Beach

Posted Dec 15, 2015
Pros: Convenience and price point
Cons: Up front communication about valet wait times
Location: 10th and Washington is perfect for shopping, eating, coffee and the beach. I like that it's not on Ocean Drive but just a 5 minute walk.
We wanted a boutique style hotel, and Hotel Chelsea was just that. Easy access to beach, restaurants and taxis was a plus. Valet was good once we figured out we needed at least 30 minutes before our car would be ready. Had an issue with air conditioning, so we had a couple of nights that were warm. Staff was friendly and responsive to our needs. Bar would have been great except the woman working it had a foul mouth and it kept us away most nights.
Comment from Hotel Management
Dec 21, 2015 by Katrine , Hotel Management
Greetings, Carlos! It's lovely to hear you had such a nice experience with us while visiting South Beach. We thank you for mentioning all of the aspects that contributed to your successful visit. Please next time let us know if you're experiencing trouble with your air conditioning, we would have come out right away to get that fixed to ensure your stay was as comfortable as it could possibly be. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Beach, FL

Great place for staying in Miami

Posted Dec 4, 2015
Great location, super helpful staff and clean, comfortable rooms. What more can you want? Good price? Yes to that too. Other hotels in this area in the same price range are not even close to this one. The room was almost as good as a Marriott. And I can't say enough good things about the staff. Everyone from the receptionist to the bartender were very cool. Don't forget to take advantage of the free drinks happy hour from 7-8! (This review is going everywhere! They deserve it.)
Comment from Hotel Management
Dec 8, 2015 by Katrine , Hotel Management
Woohoo! Thank you, thank you! We're so delighted to receive your beautiful and glowing 5 rating! Your words are so kind and we thank you for sharing your positive vibe. It will be our pleasure to welcome you back for future South Beach visits. Until then,