Ratings based on 1,291 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from New Haven, CT

Customer oriented

Posted Aug 2, 2016
Pros: I had several hours from check out until my actual flight so it was nice that I was able to store my luggage on the ground floor and relax by the pool
Cons: The windows were sound proof so I was able to sleep w/o the outside noise but the noise from people in the halls and doors closing was very loud.
Location: It was nice that there were banks, restaurants and gas stations within walking distance.
The staff was very friendly and made me feel very comfortable; the hotel was close enough to the airport and also offers a shuttle which made my commute much easier. My room was clean and inviting and the bed was soooo comfortable I didn't want to get up. I ordered room service and it arrived within a short period, and it was nice to know it's offered 24 hours. The mall was fairly close by and the hotel shuttle has a scheduled time that they will drop you off and pick you up.
Comment from Hotel Management
Aug 2, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Terry Lyn, We are glad to hear you had a great stay with us and thank you for the elaborate feedback. We are sorry to hear you experienced some noise issue from the neighbors. We will work with our Engineering department to see if we can minimize this. Regards,
5 out of 5
by A verified traveler

Nice Hotel, very nice area and good services

Posted Jul 31, 2016
Everything was excellent since arrival. Check in was very quick and easy, the room was very good and confortable, the swingming pool is beautiful, breakfast was excellent Thanks
Comment from Hotel Management
Aug 2, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Mr Chourrot, We are glad to hear you had a great experience at our hotel. Please visit us again soon. Regards,
5 out of 5
by A verified traveler

Muy agradable y confortable

Posted Jul 28, 2016
Excelente hotel, muy buenas atenciones , buenas habitaciones , excelente trato, muy buen restaurant
Comment from Hotel Management
by InterContinental at Doral Miami, Hotel Management
Estimado Huesped, Nos da gusto oir que tuvo una buena estadia con nosotros y gracias por los complimentos. Visitenos pronto. Saludos,
5 out of 5
by A verified traveler from texas

Away from hustle and bustle

Posted Jul 24, 2016
Pros: Nice, comfortable, quiet, and beautiful landscaping!
Location: Not a lot!
Not close too much, but we used the hotel driver to get us to our excursion in Miami and the cruise ship. She was very nice and punctual. They provide a shuttle to the airport which we also used. Walking distance to several restaurants- across the street and a b-b-q place a bit to the left- across the street from some chain fast food.
Comment from Hotel Management
Jul 25, 2016 by InterContinental at Doral Miami, Hotel Management
Dear J and S, Thank you for taking the time to give us your feedback and we are glad to hear you enjoyed your stay with us. Hope you visit us again in the future. Regards,
5 out of 5
by A verified traveler from Chicago, IL

Nice hotel and close to downtown Miami.

Posted Jul 23, 2016
Our hotel experience was great. This hotel was nearby the airport and not too long of a drive to the beaches. The hotel staff was polite and friendly.
Comment from Hotel Management
Aug 2, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Tom, Thank you for taking the time to give us your feedback and we are glad you enjoyed your stay with us. We are lucky to have great staff that helps us take care of our guests.Thank you also for the pictures. Regards,
5 out of 5
by A verified traveler from miami fl

love my stay

Posted Jul 18, 2016
Got to the hotel a little early I was helped by great staff diva she helped me upgrade my room love the hotel great perks breakfast was amazing also they have happy hour 6-8 Linda attended us service was great will be coming back to location super clean. :)
Comment from Hotel Management
Jul 18, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Guest, We are glad to hear you enjoyed your stay with us, and thank you for the compliments on our staff, Diva and Lina. We will make sure to pass the word along. We are looking forward for your next visit. Regards,
1 out of 5
by A verified traveler from Suriname

They overcharge

Posted Jul 5, 2016
They charged me for two bottles of Evian water which I bought at the walgreens, which are the same size bottle they have in the room. Then When I checkout and saw the bill I tried to claim the money back, they say it has to go through the accounting which is not working due to 4th of July holiday. They wanted me to call in and waste my international phonecall bill for the 15.76 usd. The worse experience. And at the booking it said 2 breakfast included. I went up have to pay for them as well.
Comment from Hotel Management
by InterContinental at Doral Miami, Hotel Management
Dear David, First of all, we would like to apologize for this inconvenience you experienced during your stay with us. We will definitely look into this matter and correct this as soon as possible. Regards,
5 out of 5
by CRISTINE from São Paulo

Tudo perfeito!!!

Posted May 31, 2016 on Hotels
Tudo perfeito! Staff muito gentil e prestativo!
Comment from Hotel Management
by IC at Doral Miami, Hotel Management
Dear Cristine, Thank you for the positive feedback on hotel and staff. We will make sure to share this with all of them Regards,
4 out of 5
by Diana

This traveler left a rating score only Posted May 29, 2016 on Hotels
4 out of 5
by Gustavo from Santiago

Buen hotel

Posted May 29, 2016 on Hotels
Buena estadia y confortables instalaciones
Comment from Hotel Management
by IC at Doral Miami, Hotel Management
Estimado Gustavo, Muchas gracias por sus comentarios positivos de nuestro hotel. Saludos,