Ratings based on 1,221 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Memphis, TN

Great Hotel, Nice Location

Posted Apr 25, 2016
From arrival, the staff was very accommodating. We were allowed an early check in, arriving from a cruise the day of check in, we were very early. My husband requested something special for me, like rose petals in the room, because we were celebrating our anniversary and my birthday. Although, they couldn't do rose petals, we were given access to the club room, one level up, during our stay. Very nice! We would definitely go back. We love that it's away from the hustle and bustle of Miami, yet still near great restaurants and shopping.
Comment from Hotel Management
Apr 27, 2016 by InterContinental at Doral Miami , Hotel Management
Dear Sheila, Congratulations on your anniversary and birthday. We are glad to know our staff were able to make your stay special. We hope to see you again. Sincerely. InterContinental at Doral Miami
5 out of 5
by A verified traveler

서비스가 너무 좋아요

Posted Apr 24, 2016
깨끗하고 서비스가 넘 좋습니다. 오전 6시부터 한시간 단위로 운행되는 공항행 무료셔틀까지...
4 out of 5
by A verified traveler

Located in doral

Posted Apr 24, 2016
There was drilling next to my room every morning for 3 out of the 5 days i stayed there. It woke me uo each time and kept me up. Complaints to the hotel led to then waiving the minibar charges ($100 approx) which was a nice touch.
Comment from Hotel Management
Apr 29, 2016 by InterContinental at Doral Miami , Hotel Management
Dear sal87, We apologize for the noise but are glad our staff were able to accommodate you. Thank you for choosing to stay with us. Sincerely, InterContinental at Doral Miami
4 out of 5
by A verified traveler

Great hotel

Posted Apr 20, 2016
Great hotel. Awesome bed and room. Food was good staff was very friendly. My only complaint would be that there was not a hot tub on property.
Comment from Hotel Management
Apr 22, 2016 by InterContinental at Doral Miami , Hotel Management
Dear Traveler, We are thrilled to know that you found our hotel great and enjoyed your stay. We apologize about the hot tub but hope to see you again soon. Sincerely, InterContinental at Doral Miami
4 out of 5
by A verified traveler

Nice hotel in an uninspired location

Posted Apr 20, 2016
Pros: Clean, comfortable, modern furnishings.
Cons: Size of room and sound insulation between rooms.
Location: Unimpressive.
Commercial location without much visual appeal or attraction, but otherwise very comfortable accommodations. Room is a bit on the smaller size but not cramped. Professional, courteous and unobtrusive staff. Fairly close to the airport, but rooms are sufficiently insulated from external noise that it did not matter to us during our stay. Interestingly, less attention seems to have been given to the sound insulation between rooms as we were occasionally able to hear our neighbors' conversations.
Comment from Hotel Management
Apr 20, 2016 by IC Doral Miami, Hotel Management
Dear DSF, We aim to provide each of our guests with the best experience possible so we thank you for sharing your feedback with us. Thank you for choosing to stay with us, we are glad you had a comfortable visit and found our staff courteous. Sincerely, InterContinental at Doral Miami
4 out of 5
by A verified traveler

close to airport with special feel

Posted Apr 18, 2016
Pros: pool, rooms, bathrooms, beds, staff, parking
Cons: nothing comes to mind
Location: near aiport.
easy check in, super helpful staff. While this is very close to the airport, we were super relaxed and the property did not have the "airport" frenzy/functional feel. This was a great property; much better than where we also stayed in the city!
Comment from Hotel Management
Apr 20, 2016 by IC Doral Miami, Hotel Management
Dear Traveler, We are very glad that you had a relaxing stay and that you found our staff were helpful. We hope to see you again soon. Sincerely, InterContinental at Doral Miami
5 out of 5
by A verified traveler

Posted Apr 15, 2016
Arrived many hours before check in, and hotel was able to accommodate us. The atrium, pool area are very relaxing and beautiful. Staff was extremely kind and helpful. Would recommend this hotel.
Comment from Hotel Management
Apr 20, 2016 by IC Doral Miami, Hotel Management
Dear Traveler, Thank you for recommending the InterContinental at Doral Miami. We are very happy that our staff were able to accommodate you. We hope to see you soon for another relaxing stay. Sincerely, InterContinental at Doral Miami
5 out of 5
by A verified traveler

Posted Apr 12, 2016
Nice and clean hotel close to the airport, mall and more. I really like the room was very clean. My girl is a housekeeper, so I'm very pick when I visit a hotel, but this one was very good. Good job girls.
Comment from Hotel Management
Apr 15, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Traveler, Thank you for choosing to stay with us. We are glad we were able to meet your expectations and hope to see you again soon. Sincerely, InterContinental at Doral Miami
5 out of 5
by A verified traveler from New Jersey

Met our expectations. Cleanliness is a must for us

Posted Apr 11, 2016
We stayed for one night after our cruise and we hope we could have stayed longer . The hotel is very convenient . This hotel is very clean and bed is very comfortable. There is a very nice restaurant in the hotel. The pool area is impressive I'm not really expecting it . Also Conrad is very helpful he helped us to maximize our stay in Miami . He took care of us like family his vibrant personality made us feel really welcome. Also Roderick who was our shuttle driver is very polite and personable . The only thing though that I wish they stated it clear while booking a room is the $50 incedentals ? Is that $50 a day? You will get it back when you check out but if you are staying for 3 days will that be $150 on hold in our account?
Comment from Hotel Management
Apr 16, 2016 by InterContinental at Doral Miami, Hotel Management
Dear The Guintos, We are glad you had a very nice stay. We will be sure to let Conrad and Roderick know about your nice words. In regards to the $50 incidentals, it is just a hold and it is per day. When guests check out, the hotel releases this amount the same day. Normally it can take between 3 to 5 business days for it to show on your account. Thank you for choosing to stay with us and we hope to see you again soon. Sincerely, InterContinental at Doral Miami
5 out of 5
by A verified traveler

Mi experiencia..

Posted Apr 1, 2016
Ubicacion en una zona muy tranquila cerca del aeropuerto! Muy cerca de dolphin mall~ es comodo! Para los que quieran descansar!
Comment from Hotel Management
Apr 6, 2016 by InterContinental at Doral Miami , Hotel Management
Estimado Traveler, Sus comentarios son importantes para nosotros. Gracias por hacer InterContinental at Doral Miami su hotel en Miami. Nuestro objetivo es hacer de su estadía el lugar perfecto para descansar. Sinceramente, InterContinental at Doral Miami