Ratings based on 1,333 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Miami, FL

Very Nice Hotel Just What You Want a Few Nights

Posted Dec 5, 2016
Location: Nearby all different places to eat, nearby the airport
Not much to say about the Intercontinental Hotel in Doral, very clean rooms and bathroom. The only complain and it's a small one, the bed was not too confortable for me, but that's my personal view. The other great thing about the hotel is nearby lots a places to eat within walking distance if you wanted to walk.
Comment from Hotel Management
Dec 5, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Luis, Thank you for taking the time to give us your feedback and we hope you visit us soon again. Regards,
4 out of 5
by A verified traveler from rocklin ca

nice hotel for a night

Posted Dec 4, 2016
Close to the airport. Great bed. No microwave in room or anywhere on the property. No frig in room. Large spacious room.
Comment from Hotel Management
Dec 5, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Carol, Thank you for the feedback on your recent stay with us. We do have a small fridge beside our minibar, but it is not a complete fridge. We hope to see you again in the future. Regards,
4 out of 5
by A verified traveler from Trinidad

Nice experience

Posted Dec 3, 2016
Pros: Close to shopping and restaurants
Cons: Not much to mention
Location: Shopping and eating
It was our anniversary trip and we did a Club room. I expected it to be bigger but it was comfortable and breakfast was great.
Comment from Hotel Management
Dec 5, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Asante, We are glad you enjoyed our location, close to two major shopping malls and several restaurants. Happy anniversary and hope you visit us soon in the future. Regards,
5 out of 5
by A verified traveler from US

Wonderful

Posted Nov 30, 2016
We only stayed one night but the hotel was great. It was quiet, clean, and comfortable!
Comment from Hotel Management
Dec 5, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Mykel, We are glad that you enjoyed your short stay with us, and now we are looking forward for a longer visit from you. Regards,
5 out of 5
by A verified traveler from Washington, USA

Wonderful Hotel Near MIA, An Oasis

Posted Nov 25, 2016
Easy to find, beautiful and well maintained grounds and lobby, great pool and patio area, clean and well furnished/condition room, comfortable bed, amazing breakfast included in room cost, unexpectedly amazing in hotel restaurant, pleasant and overworked staff (need another person at check-in), great amenities.
Comment from Hotel Management
Dec 5, 2016 by InterContinental at Doral Miami, Hotel Management
Dear James, We are glad to hear you enjoyed your stay with us and thank you for the nice compliments on all the areas of our hotel. We hope you visit us every time your travels brings you to Miami. Regards,
4 out of 5
by A verified traveler from Temecula, CA

Beautiful facility and great staff

Posted Oct 30, 2016
Pros: After a long wait at the airport for pickup, the warm, friendly staff did all they could to correct the situation and ensure a good stay.
Cons: Limited airport shuttle schedule and some confusion left us on the curb at the airport for a full hour.
Comment from Hotel Management
Nov 8, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Doug, First we apologize for the long wait at the airport. Since we are not an airport hotel, we only have pick up at the airport every hour on the hour. We are glad to hear that our staff made up for the wait, and we hope you visit us again in the future. Regards,
4 out of 5
by A verified traveler from Boston

I had a great stay and the staff was wonderful.

Posted Oct 24, 2016
Pros: Room Comfort and friendly staff throughout the hotel, except for my check in. no smile, no info shared. Housekeeping, transportation staff, bell staff and restaurant staff were wonderful. I attended a wedding and the room décor and catering staff was also wonderful.
Cons: my check in experience, front desk agent did not smile, did not welcome us to your property, nor did he share any info about the hotel and amenities.
Location: Great location
Comment from Hotel Management
Oct 26, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Guest, Thank you for taking the time to give us your feedback, and we apologize for the experience at the check in. We already addressed this issue with the front office management and this will be corrected. It is great to hear that the rest of staff were helpful and wonderful. We hope you visit us soon again. Regards,
4 out of 5
by A verified traveler from Central America

Good Hotel in Doral,Fl.

Posted Oct 8, 2016
Pros: Everything, restaurants, pool, parking, closeness to banks, nice staff.
Cons: THey charged me for local calls!!
Location: Near to shopping areas, banks, 15 min. to airport.
Well placed Hotel, with pool, good restaurant, parking wifi, good food. near to good shopping.
Comment from Hotel Management
Oct 18, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Ed, We are glad to hear you enjoyed your stay with us and that our location suites your needs. We do charge $1.00 for local call for the first hour. We hope to see you soon again. Regards,
4 out of 5
by A verified traveler from Boston

Posted Sep 29, 2016
I was very pleased with the Hotel itself, I was not pleased with Expedia. The rooms were not represented as they actually were at the hotel. All the pictures on Expedia show balconies off the room and these rooms are more expensive ,which Expedia doesn't tell you. However because I have a problem with claustrophobia, and had told the management my situation ,they moved me to a room with a balcony at no extra charge. They made sure to accommodate me and the restaurant and bar that is in the hotel was wonderful. The pool was equally as nice and so was the food.
Comment from Hotel Management
Oct 2, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Pam, We are glad to hear that management was able to help out and accommodate you during your recent stay with us. We will make sure to address this with the Expedia team to have this corrected. Thank you for the great compliment on our restaurant, bar and pool. Hope to see you soon again. Regards,
5 out of 5
by A verified traveler from São Paulo

Excelente localização

Posted Sep 26, 2016
Pros: Tudo
Cons: Somente o chuveiro tinha pouca pressão na água
Location: Excelente localização - perto do aerporto
Hotel em excelentes condições, perto do aeroporto, com excelente atendimento. Limpo, agradável.
Comment from Hotel Management
Oct 2, 2016 by InterContinental at Doral Miami, Hotel Management
Dear Paula. Thank you for the great compliments on our hotel condition, location and service. We hope you visit us soon again. Regards,