Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Posted Aug 24, 2015
Only negative was cost of room service although the food was excellent. placed $21 order.....came to $30 after service chg and taxes. but again..food was great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable and clean

Posted Aug 24, 2015
We were able to walk to wendys. Shuttle from the airport. However if you have an early morning flight you will have to take a cab. The shuttle starts running at 6am. The pool is clean and towels are available.
5 out of 5
Recommended
for Everyone
by A verified traveler from OH

Nice hotel with free shuttle to/from the airport

Posted Aug 20, 2015
Pros: the floors, the beds, the staff...
Cons: nothing I can think about right now.
Location: Several restaurants are near by (Red Lobster, Chilis, Olive Garden)
The hotel has been renovated recently, so everything is clean, nice and new. The staff is friendly and very helpful.
Comment from EPC
Aug 24, 2015 by InterContinental at Doral Miami , EPC
Dear Maritza, Thank you for your positive comment and for choosing InterContinental at Doral Miami. We hope to see you again soon! Sincerely, InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified traveler from stuttgart

Posted Aug 19, 2015
Sehr schön, einfach ein Traum, sehr empfehlenswert
2 out of 5
by A verified traveler

Never again

Posted Aug 19, 2015
There was no microwave in room. The iron in my room broke and most of the staff spoke Spanish
Comment from Hotel Management
Aug 22, 2015 by InterContinental at Doral Miami, Hotel Management
Dear Danny, Thank you for taking the time and sharing with us your experience in order for us to improve our service. Sincerely, InterContinental at Doral Miami.
4 out of 5
Recommended
for Everyone
by A verified traveler from Luxembourg

Amabilité du personnel

Posted Aug 7, 2015
Pros: Belle piscine très propre. Restaurant bon rapport qualité/prix . Parking gratuit. Bien situé à condition que vous disposiez d'une voiture
Cons: Pas d'eau mise à disposition à la piscine . Restaurant TROP sombre et triste .Pas de possibilité de manger sur terrasse ! Le bruit de la route.
Expérience positive. Adresse à conseiller pour personnes ne restant pas toute la journée au bord de la piscine mais qui au contraire aiment visiter. Le personnel est très accueillant. Vu sa proximité avec l'aéroport, et la clientèle composée d'homme d'affaires, il ne s'agit toutefois pas d'un hôtel ambiance "vacances-club" offrant des loisirs
3 out of 5
by A verified traveler from NC

Keep looking for a better hotel

Posted Aug 5, 2015
Pros: We were close enough to the airport, able to use the pool (when it wasn't raining)
Cons: From guest services, hospitality, and hotel maitenence
Location: Plenty of restaurants and stores nearby to get what you need
The hotel is going through construction. Heard loud banging late at night and early in the morning. Many hotel guests (families and kids) running up and down the halls at night, making a lot of noise. We called the front desk before logging into Wi-fi, the front desk agent said there was no surcharge for using the hotel Wi-fi. When we got the bill at the end of our stay there was a charge for using it. Some of the hotel staff was friendly and helpful, however a few of the front desk agents were extremely rude and could not provide information we needed.
Comment from EPC
Aug 19, 2015 by InterContinental at Doral Miami, EPC
Dear S, We appreciate and value our customers feedback. Thank you for taking the time to share you experience with us and hope you understand we are undergoing a makeover in order to improve our facilities. Customer service is our priority, always having in mind our customers needs. We hope to see you in a near future. Sincerely, InterContinental at Doral Miami
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel and great staff

Posted Aug 4, 2015
I went for a mini me vacation just to relax and unwind-it was perfect. The food at the Blue Matisse restaurant was great. Overall u had a great time
Comment from Hotel Management
Aug 11, 2015 by InterContinental at Doral Miami , Hotel Management
Dear Carmen, Thank you for choosing InterContinental at Doral Miami for your “mini me vacations” and we are pleased to know that you had a great time at your stay. We hope to see you again in the near future. Sincerely, InterContinental at Doral Miami
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Aug 4, 2015
Amazing experience. Great stay. I really recommend this hotel.
Comment from Hotel Management
Aug 11, 2015 by InterContinental at Doral Miami , Hotel Management
Dear Traveler, We are pleased to hear you had a great experience at our hotel. Hope to see you again! Sincerely, InterContinental at Doral Miami
4 out of 5
Recommended
for Families
by A verified traveler from berkshire

Good base to explore

Posted Aug 1, 2015
Pros: Clean comfortable rooms Staff very helpful
Location: Dolphin Mall - not just shops but restaurants and cinema Miami beach
20 mins outside Miami but good base to explore Miami and other areas of southern Florida. Very Clean comfortable rooms, hotel primarily used as a business hotel so although small pool area, not much else for families. Close to airport but very little noise. Must have a car to get around as surrounding area of Doral not overly geared to holiday makers apart from the Dolphin Mall and the occasional restaurant. Free hotel parking which is a bonus, also sign up for the rewards card to get free in room wifi
Comment from Hotel Management
Aug 11, 2015 by InterContinental at Doral Miami, Hotel Management
Dear Mark , Thank you for your positive comments. We look forward to assisting you again in a near future. Sincerely, InterContinental at Doral Miami