Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Philadelphia

Lovely boutique hotel

Posted Jul 21, 2016
A gem of a hotel in a very busy town. The extra facilities included beach umbrellas and chairs which will save you a lot of money as to hire them on the beach is very expensive. The cheese and wine is a lovely touch for hotel guests. I would highly recommend.
4 out of 5
by A verified traveler

Posted May 18, 2016
Tolles Hotel mit freundlichem Personal. Super Zimmer. Leider ist der Frühstücksraum sehr klein. Kann ich bedenkenlos weiterempfehlen
Comment from Hotel Management
Jun 3, 2016 by Brian Lell - Front Desk Agent, Hotel Management
Hallo! Vielen Dank für Ihr Feedback! Wir freuen uns, zu wissen, dass Sie unser Hotel und Dienstleistungen gefallen hat! Wir hoffen, Sie sehr bald zu sehen!
5 out of 5
by A verified traveler

Sehr gutes Hotel in der Nähe zum South Beach Miami

Posted Mar 22, 2016
Pros: Die Nähe zum Ocean Drive und zum Meer und die praktische Strandausstattung.
Location: Das Hotel liegt einen Häuserblock vom legendären Ocean Drive entfernt. Der Fußweg zum Strand ist keine 5 Minuten.
Das Hotel liegt im 1. Stock (Treppe, Aufzug nur für Gepäck). Überschaubare Anzahl von Zimmern mit sehr guter Einrichtung, große begehbare Dusche, TV, Klimaanlage, Safe, Kühlschrank. Üppiges Frühstück am Morgen (wenig Sitzplätze in der kleinen "Lobby", alternativ mit Tablett aufs Zimmer zu nehmen). Abends (5 - 7 Uhr) gibt es kostenlos Käse, Wein und Cracker. Das Hotel stellt eine Strandtasche mit Handtüchern und Klappstühle (extrem leicht mit Schultergurt zu transportieren) auf Wunsch für den Strandbesuch (in den Hotelgebühren enthalten). Das Hotel hat keinen eigenen Parkplatz, es gibt aber gegenüber ein öffentliches Parkhaus (20 $ / Tag). Von Autonutzung in South Beach ist aber abzuraten. Wer nicht alles zu Fuß laufen will kann sich ein Fahrrad leihen (fast an jeder Ecke gibt es Stationen von Citibike Miami), oder mit dem Bus fahren (2.25 $ pro Fahrt).
Comment from Hotel Management
Mar 28, 2016 by Brian Lell - Front Desk Agent, Hotel Management
Hallo! Vielen Dank für Ihr Feedback und Ihre zusätzliche Informationen für zukünftige Gäste! Wir sind so froh, zu wissen, dass Sie unser Hotel und Dienstleistungen likec, da der Kundendienst unsere größte Sorge ist! Wir schätzen die Tatsache, dass Sie Ihre Zeit verwendet, um uns Ihre Meinung mitzuteilen. Wir hoffen, dass Sie wirklich bald zu sehen!
5 out of 5
by Alexandre J F from Bauru-SP

Excelente Hotel

Posted Mar 14, 2016 on Hotels
Hotel muito bem localizado, quartos amplos e bem confortáveis. Café da manhã normal, com produtos de qualidade, estilo americano. O atendimento é excelente, inclusive tem um funcionário brasileiro, o Luiz, que ajuda muito!!! Recomendo bastante!!
Comment from Hotel Management
Mar 20, 2016 by Hotel Manager, Hotel Management
Olá. Muito obrigado pelo seu feedback! Nós estamos contentes de saber que você gostou da nossa localização e quartos. Luiz sente muito satisfeito com seus comentários. Nós definitivamente esperamos vê-lo novamente em breve!
4 out of 5
by A verified traveler

Fantastic hidden gem

Posted Mar 8, 2016
Service was amazing from the time I entered the foyer! Staff made me feel as if I were at home.
Comment from Hotel Management
Mar 13, 2016 by Brian Lell - Front Desk Agent, Hotel Management
Hello! Thank you very much for your words. We are so happy to know that you enjoyed your stay with us. We definitely hope to see you real soon!
5 out of 5
by Da Won from Seoul, South Korea

The best hotel in Miami beach!

Posted Mar 6, 2016 on Hotels
허니문으로 갔는데 정말 좋았어요 ^^ 처음에 도착했을 때 무료 샴페인 두잔도 주시구요 ㅋㅋ 아침도 푸짐하고 여느 체인 호텔 못지 않았어요! 엘리베이터는 짐만 탈 수 있습니당 ㅋㅋ 침대는 베개가 두세개 겹쳐 있어서 그런지 우리가 키가 커서 그런지 발이 조금 나온 ㅋㅋ 베개하나 치우고 자면 될듯해요 사장님이 엄청 친절하시고 해변 간다고 하면 비치타올이랑 비치백도 무료로 빌려주십니다! (방에있는거랑은 다른 무지개색이에요) 위치도 다른 호텔들은 해변가에 줄지어있고 1층에 바가 있어서 밤에는 엄청 시끄럽고 다소 지저분할것같았는데 여기는 딱 한두블럭 뒤에 있어서 해변가는 가깝고 환경은 조용해서 넘 좋았어용 (큰 호텔들은 해변가에서 너무 멀구요) 담에 또 온다면 또 묵을것같아요! 기분좋게 휴가를 즐길 수 있어 감사했습니다~!
Comment from Hotel Management
Mar 14, 2016 by Hotel Manager, Hotel Management
안녕하세요! 어떤 기쁨하면에서 다시들을 수있다! 우리는 당신이 우리와 함께 당신이 돌아오고 싶은 신혼 여행을 즐길 것을 알고 너무 행복하다! 우리는 확실히 진짜 곧 당신을 볼 수 있도록 노력하겠습니다!
5 out of 5
by Julie from Melbourne

Posted Mar 5, 2016 on Hotels
If you stay in a nice hotel like Ithaca this is one thing, if on top of that you have very good staff, that makes your stay even better. A big thank to Brian, Luis and Agatha who were very good with us. They made our stay a very good stay.
Comment from Hotel Management
Mar 14, 2016 by Hotel Manager, Hotel Management
Hello Julie! Thank you very much for your feedback! We are so glad to know that you spent great time with us! We are all very grateful for your comments, you are very very welcome! We hope to see you real soon!!
4 out of 5
by Mathias

Posted Feb 24, 2016 on Hotels
Comment from Hotel Management
Mar 15, 2016 by Hotel Manager, Hotel Management
Tack så mycket för din feedback, hoppas vi ses snart !!
4 out of 5
by A verified traveler from Washington, DC

Fun hotel in funky neighborhood

Posted Jan 25, 2016
Check in was easy because Dionne was great. Loved the room.
Comment from Hotel Management
Feb 10, 2016 by Brian - Concierge, Hotel Management
Hello Dan! Thank you very much for your feedback! We are glad to know that you liked your stay with us. Dion feels pleased with your gentle words! Hope to see you soon!
2 out of 5
by A verified traveler from Michigan

Not Handicap Friendly

Posted Jan 19, 2016
Pros: The contemporary furnishings and closeness to beach
Cons: An elevator for guests and a bigger lobby.
Location: Beach, shopping and dining
The hotel was very difficult to find. No signs, so we circled the block several times and ended up calling to find that it was located on the second floor of a building with a convenience/souvenir shop on the street level. The hotel is accessed up a long steep flight of stairs and the only elevator is tiny and for luggage only. The lobby is the size of a bathroom and very cramped. There is no front desk, just a tiny office room off the lobby. The continental breakfast and evening reception are held in the tiny cramped !obby and there are only a couple of places to sit, so you are forced to stand in the hallway or take your food back to your room. Staff members are loading and unloading luggage from the little luggage elevator right in front of where the food is being served, which doesn't seem very sanitary. The room was very nice and the furnishings contemporary but I was not fond of the cowskin hide rug on the floor because I don't think it could be adequately cleaned between guests. The view from our room's 3 windows was of the alley and buildings next door, so it was very disappointing for a hotel that was so expensive. Nowhere in the description of the hotel when we booked it did it say that this was a boutique hotel, so it was not what we expected and we would not have booked it had we known this. The information in the booking also did not mention anything about the lack of an elevator for guests.
Comment from Hotel Management
Feb 11, 2016 by Brian - Concierge, Hotel Management
Hello Chris! Thank you very much for your feedback. We apologize for any inconvenience or misunderstanding you may have had with us during your visit. Our elevator can be used by people with disabilities tho. We also will take all your comments for future improvements! Hope to see you real soon!!