Ratings based on 73 Verified Reviews

4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
Small hotel tucked into a busy Miami street. Hard to find initially. But don't let the exterior and old elevator deter you away. It's a beautiful small hotel with a very modern and clean look. The staff was very friendly and helpful. I would definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler from cali

Different but nice

Posted Aug 15, 2016
It's different from what we see in California, but it was nice. Close to the beach. They provide towels and chairs if you like. Would definitely return.
Comment from Hotel Management
Nov 18, 2016 by Brian L, Hotel Management
Hello! Thank you very much for your feedback! We are so happy to know that you liked our hotel and that you were able to take advantage of our services. We work very hard to provide the best service! We hope to see you real soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Lovely boutique hotel

Posted Jul 21, 2016
A gem of a hotel in a very busy town. The extra facilities included beach umbrellas and chairs which will save you a lot of money as to hire them on the beach is very expensive. The cheese and wine is a lovely touch for hotel guests. I would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hidden gem

Posted Mar 8, 2016
Service was amazing from the time I entered the foyer! Staff made me feel as if I were at home.
Comment from Hotel Management
Mar 13, 2016 by Brian Lell - Front Desk Agent, Hotel Management
Hello! Thank you very much for your words. We are so happy to know that you enjoyed your stay with us. We definitely hope to see you real soon!
4 out of 5
Recommended
for Couples
by A verified traveler from Washington, DC

Fun hotel in funky neighborhood

Posted Jan 25, 2016
Check in was easy because Dionne was great. Loved the room.
Comment from Hotel Management
Feb 10, 2016 by Brian - Concierge, Hotel Management
Hello Dan! Thank you very much for your feedback! We are glad to know that you liked your stay with us. Dion feels pleased with your gentle words! Hope to see you soon!
2 out of 5
by A verified traveler from Michigan

Not Handicap Friendly

Posted Jan 19, 2016
Pros: The contemporary furnishings and closeness to beach
Cons: An elevator for guests and a bigger lobby.
Location: Beach, shopping and dining
The hotel was very difficult to find. No signs, so we circled the block several times and ended up calling to find that it was located on the second floor of a building with a convenience/souvenir shop on the street level. The hotel is accessed up a long steep flight of stairs and the only elevator is tiny and for luggage only. The lobby is the size of a bathroom and very cramped. There is no front desk, just a tiny office room off the lobby. The continental breakfast and evening reception are held in the tiny cramped !obby and there are only a couple of places to sit, so you are forced to stand in the hallway or take your food back to your room. Staff members are loading and unloading luggage from the little luggage elevator right in front of where the food is being served, which doesn't seem very sanitary. The room was very nice and the furnishings contemporary but I was not fond of the cowskin hide rug on the floor because I don't think it could be adequately cleaned between guests. The view from our room's 3 windows was of the alley and buildings next door, so it was very disappointing for a hotel that was so expensive. Nowhere in the description of the hotel when we booked it did it say that this was a boutique hotel, so it was not what we expected and we would not have booked it had we known this. The information in the booking also did not mention anything about the lack of an elevator for guests.
Comment from Hotel Management
Feb 11, 2016 by Brian - Concierge, Hotel Management
Hello Chris! Thank you very much for your feedback. We apologize for any inconvenience or misunderstanding you may have had with us during your visit. Our elevator can be used by people with disabilities tho. We also will take all your comments for future improvements! Hope to see you real soon!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Room was clean and the staff was nice. The concierge was very helpful and helped out in any way possible. Will definitely stay again and recommend Ithaca to others. Room looked just like the pictures, and was in great condition.
Comment from Hotel Management
Dec 17, 2015 by Hotel Manager , Hotel Management
It is great to hear you had a pleasant stay in Ithaca Hotel. Thank you so much as well for the kind words about our concierge Dion. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would go back

Posted Jul 1, 2015
Pros: Clean, cool, comfortable, and modern
Cons: Would add an iron and ironing board to each room. Would also suggest storing luggage behind the desk rather than in the hallway.
Location: Right on Collins, one black from the beach and near tons of restaurants
The hotel is clean and new with a great location. Our room was large and comfortable, although the bathroom was smaller than typical hotel bathrooms. There was little counter space, But the shower was big, clean, and modern. Our room was very close to thr front of the hotel but overall still was quiet. I felt like the front desk staff could probably hear every word that we said, though. The staff was friendly at arrival and checkout. If you need ice, you will need to request it from the desk. Irons also need to be requested, but hair dryers are available in the room. They also provide beach towels, bags, chairs, and umbrellas at no expense. They provide a light continental breakfast and also wine during evening happy hour.
Comment from Hotel Management
Oct 27, 2015 by Front Desk, Hotel Management
Thank you for choosing Ithaca as your lodging choice. We realize that our luggage storage is limited and we are working to improve it, and we are sincerely apologetic.
5 out of 5
Recommended
for Everyone
by A verified traveler

The best hotel I have ever stayed near Ocean Dr.

Posted May 26, 2015
Pros: Everything.
Cons: Nothing.
Location: It near Ocean Drive. What else could you ask for? And it is super quite.
This is the second time I stayed at this hotel. The staff are just so sweet and the services is great. Every day they would clean my room and leave everything organized for me. I will definatly stay there again when I come back. It is outstanding customer service.
Comment from Hotel Management
Oct 25, 2015 by Front Desk, Hotel Management
Thank you for taking the time to give a review. We are so ecstatic to have read this review. Now that you are a repeat guest, you are now part of our family.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

New modern hotel close to the beach and night life

Posted May 11, 2015
Pros: Hotel was very modern and updated.
Cons: The hallways were a little too dim and there was no elevator.
Location: Great location! Just one block from Ocean Ave. Near all restaurants and bars.
We had a great experience! The hotel was nice and updated. Deon was awesome! He gave us a warm welcome when we checked in and recommended places to eat and offered to make reservations for us. He gave suggestions on places to go that night and things to do.
Comment from Hotel Management
Oct 26, 2015 by Front Desk, Hotel Management
Dion is a great attribute to our hotel, and we are extremely happy that you had a chance to experience his expertise.