Ratings based on 644 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Boston, MA

My #1 hotel experience

Posted Sep 14, 2016
Pros: Everything from the Valet service to room maintenance was just awesome.
Cons: From the hotel room, our view was a bit tarnished by the construction going on. once this is finished though, everything will be that much better!
Location: The location felt busy and luxurious. There were a lot of stores seconds from the hotel.
If I could rate the JW Marriott more than 5 stars, I would. The stay was absolutely seamless - we could not have asked for a better experience for my first trip to Miami. On the 26th floor, the view was absolutely marvelous; the pictures on expedia truly do not serve justice. It felt like we had already stayed there plenty of times from the hospitality we were being treated to from the wonderful staff! Next trip around, it will be difficult to get us to stay anywhere else but the JW Marquis.
5 out of 5
by A verified traveler

Posted Sep 1, 2016
$45 to park over night, also $15 to use amenities oh and 12.95 a day for wifi. No vending machines , room service only. Great place if your wealthy. Not for the average joe.
5 out of 5
by A verified traveler

Posted Aug 29, 2016
Excellent Hotel. The beds are a dream!!! Staff was extremely helpful and respectful. Restaurants are great. I would stay there again without any doubts. Excellent downtown location. Pool and entertaining areas are wonderful.
5 out of 5
by A verified traveler

Posted Aug 22, 2016
Great hotel. Great vacation. My wife loved the Hotel.
3 out of 5
by A verified traveler

Not the standard of a Marriott Marquis

Posted Aug 20, 2016
I travelled wih my husband and 2 kids and after reserving 2 king beds and getting there, they told me those rooms did not come with 2 king beds. So I said, I am stuck here now and we don't fit in the beds... Can I get an extra bed? Great answer: no. Also the bathroom super small shower. The spa is another story... i almost got yelled at for being 5 min late ... It's a spa! How can this awful attitude be? I understand I was late but I also assume the consequences of 5 min ... Finally, valet parking ... Avg wait time after paying 45$ a night is 30 min but the worst was 45min and their answer when you ask is .... Its coming, its coming! Great with 2 small kids dying to go out and you take 45 min to bring the car. Totally disrespectful & frustrating. On a positive side, the bowling, pool table facilities where great. I have been in many hotels around the world that cost the same high price and this is clearly defficient with the worst combination of lack of customer service & lack of wanting to do something about it. They simply dont care ...
5 out of 5
by A verified traveler from orlando

Concierge nos proporcionou visita ao Nikki Beach.

Posted Aug 15, 2016
Tudo muito maravilhoso Restaurante DB muito bom Serviço concierge muito eficiente Serviço de parking um pouco demorado
5 out of 5
by A verified traveler from new york

Beautiful hotel i had an amazing time

Posted Aug 15, 2016
I had a great experience just perfect!!! The staff were just amazing very friendly and its close to bayside and have everything you need around there, the hotel its gorgeous and clean and the pool is very pretty, a little bit small but nice overall ill come back to stay i had a fantastic time see you soon miami.
4 out of 5
by A verified traveler from PR

Very elegant, although I would have expected more

Posted Aug 8, 2016
Pros: Elegant, good location, good service
Cons: Attention to detail. See my experience above.
Location: Very Central, next to Bayside and AA arena. WholeFoods next door was a big plus. Not near the beach if your are a beachgoer...
Attention to detail; like one day that we arrived at night and the room was still not done...also it took some time until our room was assigned when we arrived. We went to use the recreational facilities (for which they were charging $15 daily) and although most were empty, we couldn't use any because we have not reserved in advance...
4 out of 5
by A verified traveler from UK

Good Downtown hotel

Posted Aug 1, 2016
Good rooms. Pool can get shaded from sun by other tall buildings. Staff very helpful. Don't do what we did and initially went to the JW Marriott instead of the JW Marriott Marquis. Similar names with both hotels on the same road. would recommend for downtown. Can walk to Bayside for a lively evening
5 out of 5
by A verified traveler from Curacao

Excellent hotel with perfect location Miami

Posted Aug 1, 2016
Pros: Location, relaxing environment and spacious comfortable rooms.
Cons: Less expensive valet parking rate.
Location: Central location. Fine dining, cultural activities (musea), American Airlines arena and jogging/walking routes.
Very well situated hotel in Brickell neighbourhood with restaurants, musea within walking distance. In house db Bistro is a must. Also good accessibility to I95 and other highways. 20 minutes from airport. Relaxing hotel environment with spacious and comfortable rooms. Choose room with bay view for terrific views of Miami. Nice jogging and walking routes within the Brickell area. Ideal for R&R and a real taste of Miami living.