Ratings based on 557 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Extra charges

Posted Jan 27, 2016
Vale parking is $45 a day, they also charge you $15 a day for resort fees. I called to get some silverware for the room and I was suprized with the answer, we will charge you $3 dollars to send you silverware...
Comment from Hotel Management
Jan 30, 2016 by Katy L. Guest Relations Manager, Hotel Management
Dear Valued Guest, We appreciate your feedback and thank you for staying at the JW Marriott Marquis Miami. We understand your concerns and hope that you were able to enjoy the amenities included in our Destination Amenity Fee. Please feel assured we have shared your comments with our management team and we hope to welcome you once again in the near future. Best regards, Katy L.
3 out of 5
by A verified traveler

Posted Jan 27, 2016
They didn't clean the room until we told them at 5pm. Nobody helped us with our luggage when we checked out, we waited 30 minutes for somebody to arrive and guess we are still waiting.
Comment from Hotel Management
Jan 31, 2016 by Katy L. Guest Relations Manager, Hotel Management
Dear Valued Guest, Thank you for your feedback and for staying at the JW Marriott Marquis Miami. We sincerely apologize for any inconvenience this may have caused as this is not the type of service we provide at our property. We thank you for bringing this to our attention so that we may look into your concerns further. Best regards, Katy L.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2016
Great location. Whole foods is right next door and a short walk to the bay front park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2016
Great location. Everything was great. Best hotel in the down town Miami
5 out of 5
Recommended
for Everyone
by A verified traveler from SB,CA

I really enjoy stay there! Everything is great!!!!

Posted Jan 8, 2016
Pros: EVERYTHING
Love Miami!!!!!!!!!!!!!!!!I I was there for Pitbull's NYE Revolution, great party!!!!!!!!!!!!!!11
5 out of 5
Recommended
for Everyone
by A verified traveler from MEXICO

Muy bien situado y las habitaciones excelentes

Posted Jan 6, 2016
Estuve con mi familia durante la semana de fin de año y fue una estancia muy satisfactoria, las instalaciones, servicio y ubicación son perfectas
5 out of 5
Recommended
for Everyone
by A verified traveler from Teresina/Brasil

Perfeito

Posted Jan 3, 2016
Pros: Atendimento e estrutura.
Cons: Aquecimento da piscina.
Location: Equidistante dos principais interesses dos turistas sem falarmos dos vários tipos de acesso.
Sem igual. Aferimos todos os detalhes e nos surpreendemos quanto a sensibilidade às nossas necessidades, a exemplo da oferta de segundo frigobar no quarto.
5 out of 5
Recommended
for Everyone
by A verified traveler from lille

idéal pour séjour en famille

Posted Jan 3, 2016
Pros: accueil de très grande qualité, confort et vue de la chambre, la piscine
Cons: RAS
Location: a proximité de la promenade portuaire et des lieux branchés pour se balader jour et nuit
personnel aux petits soins, très belle piscine, tout y est de l'accueil à la proximité ( près des lieux branchés)
5 out of 5
Recommended
for Everyone
by A verified traveler from caribbean

Excellent Miami hotel

Posted Jan 1, 2016
Pros: Location and facilities.
Cons: Attention for worn out room furniture to be timely replaced
Location: See above
One week miami for xmas and R&R. Perfect spot for being about geater Miami area. Relaxing locatin at Brickell for walking and jogging. Near cultural and museum center. American arena also nearby. Excellent accessability from airport and shopping centers. Reaxing hotel atmosphere with well equiped gym and pool. Neighbourhood offers good restaurant choices. Db Bistro is well recommended! Rooms are spacious and well appointed although some items seem bit worn out (eg office desk and bed) and should be replaced. Room corner offers spectacular view. Hotel staff very attentive and helpfull.
3 out of 5
by A verified traveler

Posted Dec 29, 2015
EVER DAY WE HAVE TO CALL FOR HAL HALF ,TISSUE SAGAR
Comment from Hotel Management
Jan 3, 2016 by Katy L., Hotel Management
Dear Valued Guest, We appreciate you bringing this matter to our attention and we will provide this particular feedback to our housekeeping management department in order to ensure that our staff is consistently replenishing items during each service. We sincerely apologize for any inconvenience this may have caused and hope to welcome you once again when your travels bring you back to the Miami area. Best regards, Katy L. Guest Relations Manager