- Disliked: Cleanliness, staff & service, property conditions & facilities
Here’s the deal. Great price. Free parking. I called 9:45 saying i was going to renew my stay another night, spoke to a wonderful person over the phone, he said, “stop by before you leave the hotel.” I said, sure. Got in my shower and such get an knock at my Door from an older guy who didn’t speak English, I told him I had called and talked with someone and would be another night he didn’t understand me. He came before a second tim I was in the shower. I know very very little Spanish, his tone was off. Then another lady came to my door. Within a 15 min period. She was nice. I went downstairs, old man was still rude and refused to apologize to me. I manage a bank for a living, if one of my employees ever talked to my customer the way I was talked to, I’d fire him. Probably the worst experience of my life in Miami.