Ratings based on 1,803 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Memphis

Great Hotel!!!

Posted Dec 9, 2016
Very clean and modern with friendly staff. Top notch amenities and great Downtown location.
Comment from Hotel Management
Dec 10, 2016 by Zachary, Hotel Management
Brian: This is a great review! We love reading these great reviews. Hope to see you soon.
3 out of 5
by A verified traveler from NY

Not the Epic of few years ago

Posted Dec 6, 2016
Staff, particularly in the breakfast restaurant is poorly trained. The elevators do not recognize the keys. In the meantime you go up and down. The condition of the hotel has worsen badly
5 out of 5
by A verified traveler from US

Great hotel. Staff are who I will remember most.

Posted Nov 29, 2016
Staff were so on it.Great place to stay and eat. Restraunt on 16th floor was wonderful .Pool area very well run. Great trip thanks to your staffing choices. Will be my go to place in Miami from now on.
Comment from Hotel Management
Dec 3, 2016 by Zachary, Hotel Management
Nathan: It means so much to hear how wonderful our team was. We love taking care of our guests and hope that we will get to see you again soon.
5 out of 5
by A verified traveler from Montreal

Beautiful Kimpton Epic

Posted Nov 29, 2016
Pros: Loved the pools on the 16th floor!
Location: Bayside Market
What a great experience! From friendly and professional hotel staff, to wonderful hotel facilities. The hotel lobby is stunning, the rooms are spacious and modern. The location is fantastic, a few minutes of beautiful walk to the Bayside.
Comment from Hotel Management
Dec 3, 2016 by Zachary, Hotel Management
K Clifford: This is exactly what we love to hear. It's so flattering to learn how much you enjoyed our team. We hope that it won't be the last time you stay with us. Until next time!
5 out of 5
by A verified traveler from US

High Quality Hotel in Downtown

Posted Nov 29, 2016
Great hotel if you are looking for an urban experience in Downtown Miami.
Comment from Hotel Management
Dec 3, 2016 by Zachary, Hotel Management
Kristofer: That's fantastic, thanks so much! Looking forward to your next vacation with us.
5 out of 5
by A verified traveler from Chile

Great location

Posted Nov 28, 2016
Nice hotel one of the best view in downtown Miami. Nice restaurant arround, parking available. good breakfasta
Comment from Hotel Management
Dec 3, 2016 by Zachary, Hotel Management
Carlos: Thanks so much! We love our location and are delighted when our guests can enjoy it too. Hopefully we will be spending time together again soon.
5 out of 5
by A verified traveler from Chile

Great hotel Downtown Miami

Posted Nov 28, 2016
Nice hotel, cool area close to restaurant great view.. Hotel rooms cool restaurant and pool are ok
Comment from Hotel Management
Dec 3, 2016 by Zachary, Hotel Management
Carlos: This is wonderful, thanks so much for reaching out. We love our location and are glad that you did too. See you again soon!
5 out of 5
by A verified traveler from Louisville, KY

Super-nice staff & beautiful rooms!

Posted Nov 17, 2016
It's a bit hard to find, but so worth it! Rooms & bathrooms are beautiful. Downtown & convenient to many places. Staff is so nice & helpful!
Comment from Hotel Management
Nov 19, 2016 by Zachary, Hotel Management
Stacey: How wonderful! Love hearing all of this great feedback about the property and the area. It always makes us happy to know when our guests enjoy themselves. Hope to see you back at EPIC soon.
5 out of 5
by A verified traveler

Yes is a beautiful hotel.

Posted Nov 8, 2016
Pros: Perfect location , nice staff, beautiful rooms. Nice view.
Cons: Nothing at all,is a perfect place for stay. No compliens, you will love it. Excellent restaurants and amenities .
Location: Restaurants, shopping, near the cruise deck.
Comment from Hotel Management
Nov 13, 2016 by Zachary, Hotel Management
Thanks you so much. This means a lot. We love hearing about great stays like this. Hopefully we will get to see you around again soon!
5 out of 5
by A verified traveler from US

Friendly staff friendly facilities

Posted Nov 7, 2016
I could write a book or a whole page but i could sum up all those words with one .....PERFECTION. From staff, to facilities, to room to value for money to ease of access etc
Comment from Hotel Management
Nov 13, 2016 by Zachary, Hotel Management
John: WOW! You really know how to flatter us. We could not be happier. Thanks so much for sharing this.