Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Un hôtel vieillissant

Posted Sep 28, 2016
Je suis allé dans cet Hotel il y a 8 ans j'ai adore et maintenant je reviens et les installations ont vieilli et n'ont pas été renouvelée
4 out of 5
by A verified traveler from London

Posted Sep 25, 2016
Roof top pool is great, staff are super-friendly - great location if you want to explore downtown restaurants, Little Havana and the art district and it's only 5 mins in an uber to Miami beach.
Comment from Hotel Management
Oct 1, 2016 by Zachary, Hotel Management
Sharon: What a great way to describe the area. We love being here and being able to always explore somewhere new. Looking forward to your next time in Miami.
5 out of 5
by A verified traveler

Posted Sep 23, 2016
EPIC. HANDS DOWN!!!!!!! The best hotel views from the rooms. FRIKN AMAZIIIING
Comment from Hotel Management
Sep 24, 2016 by Zachary, Hotel Management
Fantastic! Thanks so much.
5 out of 5
by A verified traveler

Honeymoon suit was amazing with an amazing view.

Posted Sep 11, 2016
Hotel was nice and clean..everyone was so friendly and helpful. They send my husband and I a free bottle of champagne to.our room the firdt night we got there. Has an amazing view of the city.
Comment from Hotel Management
Sep 18, 2016 by Zachary, Hotel Management
This is fantastic! Thanks so much for staying with us for your honeymoon. This really means a lot to us. We hope that we will get to see you for your anniversary now too!
5 out of 5
by A verified traveler

Posted Sep 3, 2016
Amaizing place good service just bad valet parking
Comment from Hotel Management
Sep 4, 2016 by Zachary, Hotel Management
So glad you loved the hotel! Sounds like we need some work on the valet though. Thanks for the feedback!
3 out of 5
by A verified traveler

Posted Aug 26, 2016
Very expensive for what you get. Parking is terrible and a lot of hidden fees
Comment from Hotel Management
Aug 28, 2016 by Zachary, Hotel Management
Uh oh, this doesn't sound right at all. We never have hidden fees and would love to help make this right.
5 out of 5
by A verified traveler from Scotland

Quality hotel, Great Views

Posted Aug 21, 2016
Pros: Water view with balcony, great view in an evening.
Cons: Prior notice (i.e. before booking) of the annual pool party. Not our style and prevented us using the pool for 1.5 days.
Location: Bayside shops and restaurants, Miami beach.
Fantastic, stylish hotel with great water views. Walking distance of Bayside, where there are various places to shop and eat.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Martin: The location really is fantastic, it's so easy to access all of Miami from here. The views are also pretty wonderful. Hope to spend some time together again soon.
2 out of 5
by A verified traveler from New York, NY

Nice hotel but noisy

Posted Aug 21, 2016
The hotel is nice but noisy and the ambience is more like a nightclub than a hotel. Although the room where I stayed was clean, it was noisy. I could hear all the noise from outside and the room next to it. I was tired after a flight from New York, I could not sleep because of the sound of the TV from the room next to mine. I tried going to get food at the restaurant in the 16th floor, which I regretted, very limited selection of food and very expensive, more expensive than in New York! The 16th floor was crowded with people dressed on nightclub and beach wear clothes. The crowd of people and inappropriate attire, makes the hotel look cheap. If you are looking for a place to rest and have a quiet and decent environment, this hotel is not for you.
Comment from Hotel Management
Aug 24, 2016 by Zachary, Hotel Management
I am a RN: I am so sorry to hear that this was your experience. We never want that type of ambience and certainly would never want a guest uncomfortable. We will certainly be reviewing what happened to prevent it from happening again.
4 out of 5
by A verified traveler from UNU

Lovely place

Posted Aug 20, 2016
The hotel is very modern and classy. Was a good experience.. Very lovely hotel
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
udoka: This is just fantastic, we are so happy you enjoyed yourself. Hope it won't be the last time we spend time together.
5 out of 5
by A verified traveler

Amazing

Posted Aug 19, 2016
My husband & I stay @ Epic to celebrate our 20th wedding Anniversary. We enjoyed everything about the Hotel.
Comment from Hotel Management
Aug 22, 2016 by Zachary, Hotel Management
Very Happy: This makes us very happy! Cannot wait to welcome you back.