Ratings based on 1,309 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from W

Very friendly hotel

Posted Sep 20, 2016
Great staff, location and amenities. The only potential negative is the noise form the hotel next door.
Comment from Hotel Management
Sep 20, 2016 by Jim, Hotel Management
Hello Penlee, Thank you so much for your comments about your previous visit. I am so happy to hear that you had such a great time, and especially loved the location, and our awesome staff! I will be sure to thank our team for the incredible job they did taking care of you. Thank you again for you awesome comments, and we hope to see you back soon. Best, Jim
4 out of 5
by A verified traveler from St. John's, NL

Perfect location

Posted Sep 19, 2016
The beach is just steps away. Lincoln road mall is a short 2 blocks down. Restaurants are all in walking distance. We used the bicycles a few times and went to ocean ave and the boardwalk. Overall this was a nice stay, great location, and friendly staff. No complaints!
Comment from Hotel Management
Sep 20, 2016 by Jim, Hotel Management
Hi Amy, Thanks so much for taking the time to write us about your previous visit. I am so happy to hear that you had such a great time, and especially loved the location and all of the awesome amenities that we have to offer. I will be sure to thank our team for the incredible job they did taking care of you, and we all hope to see you back soon. Best,
5 out of 5
by A verified traveler from Whitley Bay

Great hotel in a great location

Posted Sep 16, 2016
Pros: Design, cleanliness and location
We found this to be a very good hotel and ideally situated to the main area's we wished to visit in its South Beach location. The rooms (ours being Courtyard view) were compact yet comfortable and very well maintained, there's a great pool and lounge area within a very short walk away from the beach and other places of interest. The hotel offers complimentary bicycles which you need to be quick to take advantage of, especially if there's a few in your party. Nice to dine in as well as experience that offered by the likes of Lincoln Road which is only 5 minute walk away, we definitely consider reusing this hotel in the future.
Comment from Hotel Management
Sep 20, 2016 by Jim, Hotel Management
Hi Alan, Thanks so much for the fantastic comments about your previous trip. It looks like you had a blast, and we hope you had fun cruising around the beach on our bikes! I will be sure to share you comments with our team and thank them for the awesome job they did. Thanks again and we hope to see you soon. Best,
3 out of 5
by A verified traveler

Decent hotel for a younger crowd

Posted Sep 8, 2016
The location is great right in the middle of the action. The rooms are on the small side with few rooms available with an ocean view. There was no upgrade available with a Gold+ status and the promised amenities were never delivered. The beach staff was the standout during my stay and staff in general was pleasant, but forgettable.
Comment from Hotel Management
Sep 9, 2016 by Jim , Hotel Management
Hello, Thank you so much for taking the time to write us about your previous visit. I am so happy to hear that for the most part everything was great during your stay, and the folks on the beach were especially spectacular! I will be sure to thank them for the fantastic job. I apologize for the unfortunate opportunities that you encountered, and we promise to do everything we can to address them in order to better our future guest experience. Thank you again, and I truly hope to see you back on the beach soon. Best,
5 out of 5
by A verified traveler from UK

Spot on location for Miami Beach.

Posted Sep 3, 2016
The staff were excellent and could not do enough for us. Having free bikes to use is a brilliant idea.
Comment from Hotel Management
Sep 5, 2016 by Jim, Hotel Management
Hi The Book Reader! Thank you so much for the awesome comments, and that is a fantastic pic that you posted! I hope you had fun cruising around SOBE, and I will be sure to thank our team for everything they did. Thanks again, see you soon!
5 out of 5
by A verified traveler from omaha

Next to the beach enjoyed our time best vacation

Posted Aug 28, 2016
The staff was very friendly . Prices were very high for alcohol and food but it's Miami what can you do
Comment from Hotel Management
Aug 30, 2016 by Jim, Hotel Management
Hi Manizha, Thanks so much for the fantastic comments, and the awesome pictures! It looks like you had an awesome time! I will be sure to thank our teams for the awesome job they did taking care of you. Thanks again and we hope to see you soon! Best,
4 out of 5
by A verified traveler

Hôtel très bien placé, sur Miami Beach

Posted Aug 19, 2016
Pros: Localisation
Cons: Bruit et calme
Bon moment passé dans cet hôtel, bien placé. Néanmoins, du bruit du à des voisins très bruyants nous a empêché de bien nous reposer
Comment from Hotel Management
Aug 23, 2016 by Jim, Hotel Management
Hello, Thank you so much for taking the time to write us. I am so happy to hear that you had such a great time, and we will do everything we can to ensure that all of our guests have as much fun as you. Thanks again! Best,
4 out of 5
by A verified traveler from Lyon

Très bien, plage + piscine

Posted Aug 12, 2016
Parasol payant en + des chaises longues: pas terrible. Tarifs bar et breakfast trop élevés.
Comment from Hotel Management
Aug 16, 2016 by Jim , Hotel Management
Hello Alex, Thank you so much for your comments. I promise that we will do everything we can to ensure that our future guests experiences are fantastic. Thank you again for your comments, Sincerely, Jim
4 out of 5
by A verified traveler from Luxemburg

Schönes Hotel am Strand und an der Lincoln Road.

Posted Aug 11, 2016
Pros: Ausstattung und Lage
Schönes Hotel, sauber, freundliches Personal. Die Zimmer sind etwas klein für 4 Personen und die Betten sind auch nicht sehr gross (keine Quing-Size Betten), kleine Doppelbetten.
Comment from Hotel Management
Aug 12, 2016 by Jim, Hotel Management
Hello Dania, Thank you so much for taking the time to write us about your previous visit. I am so happy to hear that you had such a great time, and loved our amazing staff! Thank you again and we hope to see you back soon! Best,
4 out of 5
by A verified traveler

Heel leuk Boutique hotel vlak bij strand

Posted Aug 10, 2016
Authentiek hotel met bijzonder goede sfeer en heel aardig personeel
Comment from Hotel Management
Aug 16, 2016 by Jim, Hotel Management
Hello, Thank you for the excellent comments! I am happy to hear that you enjoyed your time with us, and especially loved the staff! I will be sure to thank our team for the incredible job! Thank you again and we hope to see you back soon. Best,