Ratings based on 1,397 Verified Reviews

4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from OH

Great location, amenities, staff, and value!

Posted Feb 22, 2017
Thanks so much to Katie at the front desk for being so professional and accommodative, "Foxy" at the pool for running a tight ship, and Gabrielle for her outstanding poolside service! What a staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Fabulous Hotel with Great Location and Beach

Posted Feb 22, 2017
Pros: Huge room, beach connected to hotel, warm pool, great food and drink, fabulous staff.
Cons: Turn off the lights outside the room or put up blackout curtains.
Location: Right in the middle of Sobe. Beach and restaurants are walking distance.
We were lucky enough to upgrade to the suite which was spacious and comfortable. The only negative was that it faced the front of the hotel and there were lights directly outside which stayed on all night, but this was a minor inconvenience. The location of the hotel was perfect. In the middle of everything. Walking distance to restaurants and easy pick up for tours and Uber. Day one was spent at the hotel's beautiful beach under an umbrella with a bucketful of drinks. When it got late, we moved to the pool. The staff was wonderful and went out of their way to make our stay great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guildford

Great, cool hotel on the beach

Posted Feb 20, 2017
Excellent pool area & beach access. Plus very close to good nightlife, shopping, restaurants, movies & theatre.
5 out of 5
Recommended
for Everyone
by A verified traveler from bermuda

Close to everything we needed

Posted Feb 19, 2017
Overnight visit. Lunch on Lincoln road. Shopping. Dinner at Yardbird. Breakfast at hotel in the morning. Couldn't have asked for anything more.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 12, 2017
The hotel facilities were great and really has everything you need. The staff were also very nice and attentive in every area of the hotel (front desk, bellmen, beach and pool). The one drawback I felt were the rooms. Decorated well and very comfortable bed, but felt it was little dirty (pillows especially had TONS of sweat marks from years of use by guests) and the carpet seemed dusty. Washrooms also very small. We visited as a young couple, but there were lots of kids and looked like a great spot for families to get away. Very chill vibe overall.
Comment from Hotel Management
Feb 13, 2017 by Elro Roche- Guest Service Manager, Hotel Management
Thank you so much for sending us your feedback! Not everyone does, and we always want to hear how things went. It seems that we still have some room for improvement, but I am glad you noticed how great our team is! We've taken your notes in regards to the rooms, and passed them to the team to better improve! We hope to welcome you back at the Surfcomber soon :)
5 out of 5
Recommended
for Everyone
by A verified traveler from phila pa

Nice place to enjoy South Beach

Posted Feb 10, 2017
Really like location, easy to reach all south beach. Great trail system behind hotel along the beach. South Beach and hotel was very friendly and clean. Great staff who cares about their guests.
Comment from Hotel Management
Feb 13, 2017 by Elro Roche- Guest Service Manager, Hotel Management
Location! Location! Location! While that is a big plus, we are glad to see you noticed how much we care for our guests :) We hope to see you back at Surfcomber soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Location: The location was fine. The hotel is on the Ocean with an easy walk to many fine restaurants.
The hotel is very well kept and managed. All staff were eager to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great location & incredible staff

Posted Feb 3, 2017
Perfectly located for beach access, this property was a good value in a beautiful location! The staff was incredible and sincerely helpful at every turn. Would return anytime~
Comment from Hotel Management
Feb 4, 2017 by Vanessa, Hotel Management
Glad you had a great time!
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto ontario

excellent location, wonderful staff

Posted Jan 31, 2017
Pros: location, pool, beach access, free bicycles useful for travelling the beach walkway
Cons: dark hallways, incidental extra costs....you get 2 chairs on the beach but no umbrella!
Location: everything you need is within walking distance, we had a rental car and never used it
staff very helpful at front desk or at the pool generous with their time, hotel is perfectly situated for an assortment of activities
Comment from Hotel Management
Feb 4, 2017 by vanessa, Hotel Management
Thank you for your feedback! Glad to hear you enjoyed your over all stay and happy to see the staff took care of you.
2 out of 5
by A verified traveler

Close to Lincoln Road

Posted Jan 25, 2017
Pros: Nothing much
Cons: Better rooms
Location: Close to Lincoln Road
Disappointing room and location in hotel. Garden view was of path. Room small. Bathroom tiny
Comment from Hotel Management
Feb 12, 2017 by vanessa, Hotel Management
Thank you so much for sending us your feedback. Not everyone does and we read every survey. However, we're always looking for 100% success and it seems like we could have spruced up the infrastructure to make you a little happier.