Posted Dec 16, 2016
Terrible, dirty, there were bugs, tv didn't work, the toilet worked half of the time. The staff was rude, nightmare....
When we booked, they said they had free transfers to the port of Miami, when we checked in, they said they didn't. We had to pay $50 for an Uber.
Comment from Hotel Management
Jan 3, 2017 by LQ Customer Care, Hotel Management
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future.
Sincerely, LQ Customer Care