Ratings based on 219 Verified Reviews

3.7 out of 5
81% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Business

Posted Jan 16, 2017
Pros: Near a shopping Mall
Cons: A computer in reception area for guest
Location: The location was great walking distance to important place that make my trip more easy.
Wonderful experience. Tony and Tonya was very, very helpful. If only for them I will stay at this hotel again. They both rock. Thanks Tony and Tonya.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Dear Helen, I would like to thank you for sharing your experience with us. We greatly appreciate your kind words and observation of our location. My team works extremely hard to assure that you and guest a like are optimistic about your stay. Rest assured that I will pass along your kind words to Tonia as she will be ecstatic to know that she made your stay memorable. Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from daytona,fl

Nice hotel close to mall

Posted Dec 13, 2016
Overall it was a good experience . They need better parking. The staff was great. I will be visiting again in the near future.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Dear Rene, Thank you for choosing LaQuinta Inn & Suites for your lodging needs. Your kind words and observation of our location is greatly appreciated. My team work extremely hard to create memorable experiences and a valuable Here For You Experience. We look forward to seeing you in the near future and welcoming you with open arms. Best,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2016
Most of the staff was great. Some maids were exceptional, then we had some not so great maids. Breakfast and coffee were not very good but free. We went elsewhere for that. Beds were comfortable. Parking wasn't very good.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for sharing your experience with us. I would like to apologize for the inconsistency with our Room Attendants, rest assured I have shared your feedback with my Head Houskeeper so that we can dissect and re-train where necessary. We offer a continental breakfast for our guest to get them started on the brite side. We are always looking for ways to enhance our guest experience in this area and are always open to guest feedback. Your feedback will be instrumental to our success and we look forward to showing you our improvements. Best,
5 out of 5
Recommended
for Everyone
by A verified traveler

Great General Manager

Posted Nov 22, 2016
Pros: The General Manager.
Cons: I understand maintenance issues were the reason for the overbooking the first night. So, I'd say improve these, but I didn't notice any.
Location: Close to the zoo and the turnpike.
I got walked for the first night of my stay. I actually was a general manager with Hilton, and then went on to work at a 5-star Resort on a private island in Australia (Hayman). I never mentioned this during my stay, because it shouldn't make a difference. It didn't. The General Manager, Tony, responded above and beyond to recover from walking me the first night. He was very professional and delivered 5-star service. I was there for a race at Zoo Miami, and the location was very convenient for that.
Comment from Hotel Management
Nov 25, 2016 by Tony G. , Hotel Management
Dear Valued Guest, Thank you for sharing your experience, being in a situation as such is difficult and I wanted to make your stay stress free. I greatly appreciate your kind words and this would have not been possible with out your excellent display of patience and understanding. It was an honor to assist you with your event. We look forward to welcoming you back next year. Warm Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2016
All the amenities for a good stay including microwave and frigobar.
4 out of 5
Recommended
for Everyone
by A verified traveler from key west, fl

Nicely located

Posted Sep 26, 2016
It was a great location for the weekend of shopping. Nicely located across the street from a mall and movie theater. Plenty if variety of place to eat out at.
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Convenient location and very clean

Posted Aug 27, 2016
Very nice stay , pleasant staff. Clean & comfortable
4 out of 5
Recommended
for Other
by A verified traveler from Orlando, Fl

Nice hotel

Posted Jul 26, 2016
Pros: Deciding factor was no extra fee for my dog
Cons: I like it, for the price it was well maintained and comfortable. Breakfast could be improved but was good enough. Maybe more fruit choices.
Location: Across the street from a nice mall with movie theater. Close to many restaurants, close to expressway. Not close to the beach.
Very comfortable and clean; close to the mall, restaurants, movie theater, expressway, etc. Staff was very friendly and helpful. Didn't have to pay more for my dog and that was a plus. Breakfast was ok. Didn't use the pool but it look small. I would recommend this hotel.
Comment from Hotel Management
Jul 28, 2016 by Tony G. , Hotel Management
Greetings Traveler, I am pleased to hear that you had a pleasant stay with us and you were able to take advantage of our friendly pet policy. We are always searching for new ways to reach our guest so they can feel assured that they are getting the best experience for their time and money. Your feedback has been well received and greatly appreciated. Warm Regards, Tony G. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

The staff was very pleasant polite and just nice.

Posted Apr 17, 2016
Try this place and see for yourself. I don't understand why the reviews are weak. I will easily come back.
3 out of 5
by A verified traveler from n

Overnight

Posted Apr 4, 2016
The first thing my twelve-year-old noticed was the smashed window in the back that look like either a gunshot or someone's head it hit the window. Our keys didn't work in our room which required me three trips to the lobby and R Floor smell terrible, like people are out smoking in the hallway