They put me up in the old hotel next door. Lowest floor corner up against Collins Ave. Surely their worst room , despite many others empty on the property.
Can't tell you about the Loews hotel...,
And what a terrible lobby they have.
Except for the awesome crystal artwork behind the front desk.
Comment from Hotel Management
Feb 3, 2017 by Alex Tonarelli GM , Hotel Management
We want nothing more than to hear positive experiences from our guests and we're just as disappointed as you are to know your stay was short of exceptional. We completely understand your frustrations during our transformation and we truly appreciate your feedback. Every day we strive to deliver a better experience and it is your comments that allows us to do so. We hope we'll have another opportunity to welcome you back so you can experience all of our stunning updates including our new lobby experience, upgraded guestrooms, enticing food and beverage options and more.