Renovation and noise
Posted Dec 3, 2016
Stayed 7 days with my family, very disappointed. Pool area is always in renovation , view is very bad. There is no lobby, so if you wearing swim suit or evening gown u have to walk through same little entrance. Noisy, one day elevator did not work so we were waiting 40 min just to go up. Rooms are pretty clean , that's only one plus. Noisy, dusty, non attractive place. Ruined my vacation. They shouldn't take hotel fees if they renovating the place. BIG NO!!!!!
Comment from Hotel Management
Dec 8, 2016 by Alex Tonarelli GM, Hotel Management
Anonymous, Nothing is more upsetting to us than knowing you did not have the experience anticipated. Your disappointment is our disappointment and we completely understand the frustrations you had during this unique situation. We're delighted to share our redesign is almost complete and we hope we have another opportunity to welcome you back so we can showcase the service we are known for.