Good Day, Celeste,It's good to hear you enjoyed your stay at The Gabriel Miami Downtown, Curio Collection by Hilton. We look forward to welcoming you back for another fantastic time.Sincerely,Danielle GilliganGeneral Manager

Thank you for your feedback, we appreciate it!

Thank you for your feedback, we appreciate it. We advertise all taxes and fees. Please check your confirmation email for these details.

Thank you for your feedback, we appreciate it!

Thank you for your feedback we do greatly appreciate it. The hotel is fairly centrally located in the city which makes it easy enough to be 10/15 minutes ride share service/taxi to most popular locations within the city such as South Beach, Brickell, Design District & Wynwood. Bayside Marketplace, Kaseya Center, Adrienne Arsht, Frost Science, Art Perez are within 10 minutes walking distance which offer some great attractions, restaurants & shopping.

Thank you so much for your 5 out 5 rating, Ashley! We are thrilled to know you are enjoying your stay and we hope we can welcome you back in the future!

Thank you so much for your 5 out 5 rating, Janice! We are thrilled to know you are enjoyed your stay and we hope we can welcome you back in the future! We will inform Rick of your kind compliments!

We're truly sorry to hear that your stay with us didn't meet your expectations. Your feedback means a lot, and we're committed to making improvements based on your comments. Please accept our sincerest apologies for any inconvenience, and we hope for the chance to exceed your expectations in the future.

We're absolutely delighted to hear that you had such a wonderful experience during your stay at our hotel. Your glowing review truly made our day! It's always our goal to provide exceptional service and a memorable stay for our guests, and we're thrilled that we hit the mark with you. We can't wait to welcome you back for another fantastic stay in the near future.

Good Day Yuxue,Thank you for choosing The Gabriel Miami Downtown, Curio Collection by Hilton for your stay! Our prime location right in the heart of Miami allows guests to have the most lively experiences, and we're thrilled you had the chance to take advantage of all the city has to offer. It was a pleasure to welcome you, and we look forward to hosting you again for another great stay.Sincerely,Danielle GilliganGeneral Manager

Good Day Jeffery,We appreciate your feedback, and we're happy to see your overall stay was pleasant. However, we apologize for any maintenance issues you encountered, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Sincerely,Danielle GilliganGeneral Manager

Good Day Paula,It was an honor to host you at The Gabriel Miami Downtown, Curio Collection by Hilton. Thank you for letting us know you had a great stay at our hotel. Please join us again soon!Sincerely,Danielle GilliganGeneral Manager

Good Day Nicole,It was a privilege to host you at The Gabriel Miami Downtown, Curio Collection by Hilton. Suggestions are always appreciated, and rest assured, we've noted your thoughts. We value you as our guest and hope you return soon.Sincerely,Danielle GilliganGeneral Manager

Good Day Danelle,Thank you for taking a moment to leave a review. We value your feedback and the time you've taken to share. While we're excited that our excellent location and the service you received from Stephen were highlights of your stay, we are distressed that the same cannot be said about our accommodations and service overall. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.Sincerely,Johnson MenezesInterim General Manager

We're absolutely delighted to hear that you had such a wonderful experience during your stay at our hotel. Your glowing review truly made our day! It's always our goal to provide exceptional service and a memorable stay for our guests, and we're thrilled that we hit the mark with you. We can't wait to welcome you back for another fantastic stay in the near future.

Good Day Sara,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our location was ideal for exploring the area and that you enjoyed the views. However, we apologize for any disappointment with the service and hot water. We'll look into your comments further, and we hope to see you again should you be back in the area.Sincerely,Johnson MenezesInterim General Manager

Good Day, Gina,Thank you for your positive feedback! We're delighted to hear you had a pleasant experience at The Gabriel Miami Downtown, Curio Collection by Hilton, and we look forward to welcoming you back soon for another enjoyable stay.Sincerely,Johnson MenezesInterim General Manager

Good Day Verenice,It was an honor to host you at The Gabriel Miami Downtown, Curio Collection by Hilton. We appreciate you taking a moment to compliment our dedicated team members, and we trust you had a wonderful stay. Thank you for being our guest, and please come back soon.Sincerely,Johnson MenezesInterim General Manager

Good day, Kevin,It was truly a pleasure to welcome you to The Gabriel Miami Downtown, Curio Collection by Hilton during your recent stay. We're delighted to hear we were able to deliver an enjoyable experience and that you appreciated the friendly hospitality our team provided and the opportunity to try the welcome cocktails upon arrival. Thank you for sharing your positive rating, and we hope to welcome you back the next time you're in the area.Sincerely,Johnson MenezesInterim General Manager

Good Day Marlene,Thank you so much for choosing to stay with us at The Gabriel Miami Downtown, Curio Collection by Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. The pleasure was truly ours, and we hope to welcome you back soon.Sincerely,Johnson MenezesInterim General Manager

Good Day Emily,Thank you for choosing The Gabriel Miami Downtown, Curio Collection by Hilton and for taking the time to share your kind review. We are delighted you enjoyed the great views from the balcony, as well as our wonderful location. It would be an honor to welcome you back for another memorable visit.Sincerely,The Gabriel General Manager

Good Day, James,We're glad you found our team excellent and enjoyed our amenities, such as the fitness center and pool. Your enjoyment of our hot tub and cold plunge is especially pleasing. We also appreciate your feedback on your room and will address your concerns to ensure all aspects of your stay meet expectations. Thank you for your insights; we hope to welcome you back soon for an even more satisfying experience.Sincerely,The Gabriel General Manager

Good Day Stuart,Thank you for sharing your experience with us. While we cannot control the downtown noise, we are always willing to accommodate our guests and ask that they let us know right away if something about their experience is subpar. Your feedback is appreciated, and we look forward to improving your perceptions in the future.Sincerely,The Gabriel General Manager

Good Day Carlos, Thank you for choosing The Gabriel Miami Downtown. We're pleased to hear you had a very good experience. If there are specific aspects you enjoyed or any suggestions you'd like to share, feel free to let us know. We look forward to hosting you again!Sincerely,The Gabriel General Manager

Good Day, Thomasina,Thank you for choosing The Gabriel Miami Downtown, Curio Collection by Hilton to host your recent stay. We're happy to hear you had an enjoyable visit and that you appreciated our beautiful views. However, please accept our apologies for any delays you encountered with the delivery of your towels, and if there was an insufficient amount left; we will certainly address your feedback internally and work to ensure this is improved going forward. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.Sincerely,The Gabriel General Manager

Good Day Ronal,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had an amazing experience during your stay, especially enjoying the heated pool and its nearby bar. We appreciate your recommendations concerning the bed comfort and room service hours, and we'll certainly consider these for the convenience of our future guests. Your insights are valuable, and we look forward to the opportunity to welcome you back for another memorable experience with us.Sincerely,The Gabriel General Manager

Good Day Piero,We're saddened to learn you did not enjoy your visit. If there are any specific concerns we can address, please let us know. The next time you're in town, we'd appreciate the chance to provide you with a more positive experience.Sincerely,The Gabriel General Manager

Good Day Glenn,We appreciate you taking the time to share your feedback. Exceptional service is always our goal, so we're disappointed to read about your experience. Rest assured, your comments will be discussed internally, and we'll strive to make immediate improvements. Although we can't change the past, we can do better going forward, and we hope you'll give us another chance. Sincerely,The Gabriel General Manager

Good Day Dominique,It was a delight to host you during your recent visit! We appreciate you taking the time to provide us with a review and are thrilled to hear you enjoyed your time at our hotel and had a nice stay. Thank you for trusting The Gabriel Miami Downtown, Curio Collection by Hilton for your lodging needs. We hope to see you again soon! Sincerely,The Gabriel General Manager

Good Day Patricia,It's good that our prime location and friendly front desk team pleased you; however, we apologize for the issues you encountered while with us. While we are glad you received points for your poor experience, please know we will use your comments to help us improve the quality of our accommodations. Thank you for allowing us to host you, and we hope you'll give us another opportunity to provide you with the stay you expect and deserve. Sincerely,The Gabriel General Manager

Thank you for your feedback, we do appreciate it!

Good afternoon Lisa, thank you for your feedback we do appreciate it. I see that the Guest Service Manager did assist you with the water bottles posted to your account there may have been a mistake there, but I can see he fully refunded you for this. We will look into the other issues you mentioned in your review. We do always recommend addressing these issues while you are at the hotel so that we can make it right for you. We are here to assist you and make sure you are satisfied with your stay.

Good day Itay,Thank you for sharing your concerns with us. Please accept our sincere apology for accommodations that were in need of attention. Your feedback will aid us as we continue making improvements. We value your input and hope to have a chance to deliver a better experience in the future.Sincerely,The Gabriel General Manager