Ratings based on 825 Verified Reviews

2.8 out of 5
55% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Other
by A verified traveler from Brazil

LOVED IT!

Posted May 11, 2017
Pros: Location was perfect! Staff and room were great!
Cons: Maybe update some of the room furnishings, but all in all they weren't bad, just dated.
Location: The beach is right across the street and most everything you could want is a short walk.
At first was not sure about this trip because there is a restaurant in the front entrance which is not something I am not used to, but the front desk girl Jasmine gave us an early check-in and passes for one of the local clubs (we didn't use them, but appreciate it anyway). We had a decent room, a little small, but we later learned that alot of the buildings on the strip were historical and the rooms were typical of the time period. We didn't spend much time in the rooms so it was just a place to crash. We didn't try the restaurant because there were so many options within walking distance, but they had huge boozy drinks.......
4 out of 5
Recommended
for Students
by A verified traveler from Miami

Close to Everything!

Posted May 11, 2017
Pros: Everything!
Cons: Nothing!
Location: Mango's is close by and the front desk gave free VIP passes.
Everything is close! The beach, the clubs, the awesome nightlife! Friendly people at the front desk and maids. The restaurant at the hotel is good, but they are separate from the hotel. Only problem was the trip was so short.
1 out of 5
by A verified traveler

Posted May 10, 2017
Terrible housekeeping! I confronted front desk with my problems nobody seemed to care much. I received confused faces as of what to do about it. It was a hassle just for them to give me clean sheets.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hartford, CT

Posted Apr 14, 2017
Excellent place to stay. The staff was very friendly, very courteous & helpful. No cons :)
Comment from Hotel Management
Apr 17, 2017 by HOTEL MANAGER, Hotel Management
Thanks for your wonderful review of our staff and location. We are happy to see that you enjoyed your stay. We hope you will be visiting again, we are looking forward to your return. Best wishes from The Majestic Hotel South Beach.
3 out of 5
Recommended
for Everyone
by A verified traveler from upper east side

Location, Location, Location

Posted Apr 12, 2017
Pros: Staff
Cons: The beds were horrible. one was ok but in that same room the other felt like a brick. My son and I had to sleep on the same bed, that's how hard it
Location: Equinox gym if your a member. across from beach and bars on the strip
I knew I was taking a chance but stayed for the location. won't stay hear again. The room is really tight your only paying for location so keep that in mind. It would have been doable if they at least had a fridge in the room. there was a better place but this was close to my equinox gym.
Comment from Hotel Management
Apr 17, 2017 by HOTEL MANAGER, Hotel Management
Thanks for sharing your feedback from your stay. We are sorry to read your comments regarding your room and apologize for not meeting your expectations. We do have an amazing location. Mini-fridges are available by request. Best regards from The Majestic Hotel South Beach.
2 out of 5
by A verified traveler from south beach, MIA

Great location for the money. Rooms need work!

Posted Apr 8, 2017
While staying at the Majestic hotel I found out the location was really what you were paying for. The inside of the hotel is much outdated. There were fire alarms that went off early in the morning due to people smoking in their rooms. We also had multiple moths in our bathroom that kept appearing & a hole in the wall behind the toilet. One of the pillows was still dirty from previous people staying in the room. If you're not picky about interior & are visiting for limited time & to enjoy the beach then I would recommend. Otherwise, find somewhere with attentive hotel staff & clean rooms!
Comment from Hotel Management
Apr 17, 2017 by FRONT DESK, Hotel Management
Thanks for staying with us! We appreciate your feedback and will use it to make improvements! Best wishes from The Majestic Hotel South Beach.
3 out of 5
by A verified traveler from Houston TX

Posted Apr 4, 2017
Rate is very high for this kind of c level hotel Room comfort is terrible all steet sounds come into the room
Comment from Hotel Management
Apr 17, 2017 by FRONT DESK, Hotel Management
Thanks for sharing your feedback from your stay. We are sorry to read your comments regarding your stay and apologize for not meeting your expectations. Unfortunately, during Spring Break, South Beach can be very noisy with the hustle and bustle of spring breakers. It is something that simply is out of our control. It is the price you pay when you are in the best location. Best regards from The Majestic Hotel South Beach.
2 out of 5
by A verified traveler from n

Nice hotel staff, not so great hotel

Posted Mar 30, 2017
The hotel was ok. It had a nice restaurant, and moderately clean. The staff was extremely friendly. The only thing is noise travels throughout the hotel. Any noise you can vividly. People banged on the door at 1 am with no reprimand. The wifi barely worked. I just think it was the people who were there that weekend that ruined it. People were screaming at 3 am and no one stopped them.
Comment from Hotel Management
Apr 2, 2017 by Hotel Manager, Hotel Management
Thanks for sharing your feedback from your stay. We are sorry to read your comments regarding noise. We apologize on behalf of those who made the noise. We do ask guests to be respectful of other guests, and when they get out of hand, the local authorities can be called. Our records indicate that there were no calls from guest rooms to the front desk regarding noise complaints. Best regards from The Majestic Hotel South Beach.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny

On the beach , great food , friendly staff

Posted Mar 25, 2017
I stayed for three nights my staff was very friendly and the food was excellent the beds were in as comfortable as they could be but I still enjoyed my stay the hot water heater wasn't quite hot enough but other than that it was good
Comment from Hotel Management
Apr 2, 2017 by Hotel Manager, Hotel Management
Thanks for your wonderful review of our staff and location. We are happy to see that you enjoyed your stay and everything our hotel has to offer. We hope you will be visiting again, we are looking forward to your return. Best wishes from The Majestic Hotel South Beach.
1 out of 5
by A verified traveler

terrible

Posted Mar 24, 2017
Would never book this place again cable was out for a whole day,no refrigerator beds hard noise from the street was very loud rap music in your window at 5:30am
Comment from Hotel Management
May 6, 2017 by Hotel Manager, Hotel Management
Thanks for sharing your feedback from your stay. We are sorry to read your comments regarding your stay. We apologize for not meeting your expectations. Unfortunately, the local cable company experienced a massive outage due to a severed fiber optic cable and the repairs took them longer than anticipated. South Beach, is as you experienced, is a busy place, even at 5 a.m. I am truly sorry and am apologizing on behalf of those few who sometimes party too hard. Best regards from The Majestic Hotel South Beach.