Ratings based on 874 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Miami, Florida

Beautiful hotel with an outstanding relaxing view

Posted Sep 26, 2016
Pros: the balcony view, the spaciousness of the room and entrance. Beautiful, clean, modern bathroom.
Cons: n/a
Location: Hotel is located close to Brickell and u can uber for a resonable fare amount to Midtown, Downtown
The room has a beautiful, relaxing view to the water. Balcony view is amazing and fits a few people. Atmosphere is quiet, Room was very clean and beds are comfortable to sleep in. Towels were changed at night. the room is spacious with a nice entrance to the room. Celebrated a bacholorette gathering in the room and everyone fit perfect and not croweded. THis hotel is a keeper!! Will be back!!
5 out of 5
by A verified traveler

clean and elegant

Posted Sep 20, 2016
this was by far the cleanest and most interesting hotel in brickell. friendly staff
5 out of 5
by A verified traveler

High end

Posted Sep 15, 2016
Wonderful. Mandarin Oriental is an experience of high end hospitality. The staff is very kind, the services are perfect.
5 out of 5
by A verified traveler

Magnífica ubicación. Excelente servicio

Posted Sep 14, 2016
Estupenda vista y magnífico servicio. Solo falta cafetera en la habitación. Disfrutar la vista y salir a correr a los alrededores no tiene comparación.
2 out of 5
by A verified traveler from Santo Domingo

Abandoned, outdated and dirty

Posted Sep 9, 2016
We arrived at night from Vegas quite tired and with high expectations, but to our surprise the hotel seems to be quite abandoned, needs remodeling, rugs were dirty, burned light bulbs, we complained and they changed the room to and upgraded one, even with this, everything looks old and abandoned, luggage took quite a while to be taken to the room, valet charge was US$39 per night, no breakfast included, there is no free wi-fi in any place in the hotel, there is an extra charge of US$12 per night if you choose to use it during the entire stay, room service menu very limited to just a few selections, there is construction nearby, some streets closed limiting access and increasing traffic, wouldn't recommend this hotel
5 out of 5
by A verified traveler

All people sooooooooooooooooooo nice

Posted Sep 7, 2016
I love the please Excelent customer service every where
5 out of 5
by A verified traveler from Glasgow, UK

Lovely hotel with very attentive staff

Posted Sep 3, 2016
Great hotel for a stay in Miami. Staff are very attentive. Only slight negative is distance to the South beach, however reasonably cheap taxi takes care of that. Recommend
5 out of 5
by A verified traveler from MILANO

il top a Miami

Posted Sep 1, 2016
spettacolare Hotel ,posizione ottimale personale molto cortese ,camera super eccellente vista oceano ,cucina ottima unica pecca il wifi a 15$ al giorno ,per un cinque stelle si perde un po per questa cosa consigliato
5 out of 5
by A verified traveler

Me sentí como en casa

Posted Aug 23, 2016
Estuvimos muy a gusto disfrutando de la maravillosa vista a la bahía. Además pudimos caminar alrededor de Brickle Key. Los Restaurantes de primerísima calidad
5 out of 5
by A verified traveler

Great views and location

Posted Aug 23, 2016
Staff made the experience most enjoyable. All other amenities were first rate. Finally a hotel that provides conveniences without extra charges. Simple things like free bottled water everywhere, clean, friendly and tranquil environment that truly allows you to escape the hustle of a city.