The service was 5 star as soon as you pull up to valet. Everyone at this place was so nice and welcoming. My husband and I will definitely stay at this place again when we return to Miami. Check in time was not until 4 and we got there at 1pm just to leave our bags there. Turns out they put us in a room as soon as we got there. Then we walked over to the bar area where we were greeted by Carlos. This guy was here the whole weekend and treated us like royalty. Thumbs up for him. I can say we were very happy and very pleased and we will return.
Comment from Hotel Management
Mar 27, 2017 by Marenas Beach Resort, Hotel Management
Thank you so much for taking time to provide feedback about your stay at Marenas. We'll make sure Carlos hear your comments and appreciation. We strive to show genuine care to our guests and Carlos consistently sets the example.
Again, thank you for your kind words. We look forward to welcoming you back to Marenas in the future!
Marenas Beach Resort