Ratings based on 730 Verified Reviews

3.9 out of 5
75% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Michighan

Marenas Hotel Resort

Posted May 11, 2017
Pros: Beach staff Jeffery. He is proactive.
Cons: Check in Time should match competitor such as Quality Inn.
Actually, I did not get the room with beach view. I tried to book the room with breakfast on Expedia website. When I checked in, I told to pay 28 dollars for breakfast. it's very expensive. it's better, if you includes it in hotel reservation cost like Quality Inn or other hotels. You do not serve non Alcoholic drinks such as juices and smoothies. I had to buy from out side. I came hotel at 2pm. I did not allow to check in before 4pm. one or two hour prior check in or check out do not affect you but it create dis respect for guest. I drove your resort from Orlando. I wait in lobby for 2 hours. on the other side, I check out before 11am on Monday morning. Many people do the same, please make check in time at 3pm like other hotels.
Comment from Hotel Management
May 16, 2017 by Marenas Beach Resort, Hotel Management
Dear Nayab, Thank you for sharing your comments with us. Guest feedback is very important for us and your comments have been addressed in detail with our management team. I´m glad you were able to spend a relaxing time on the beach. i will make Jeffrey aware of your comments. Thank you for choosing Marenas Beach Resort. Regards, Rikki Boparai Managing Director Marenas Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from i b

I have stay there before and love it

Posted Mar 20, 2017
I will come back again for sure like I stay before
Comment from Hotel Management
Mar 27, 2017 by Marenas Beach Resort, Hotel Management
Thank you Isaac! This is your second home! Regards, Rikki Boparai Managing Director Marenas Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, New York

Posted Mar 15, 2017
Beautiful, clean, curtious, right near everything.
Comment from Hotel Management
Mar 17, 2017 by Marenas Beach Resort, Hotel Management
Thank you! Hope you to come back soon! Regards, Rikki Boparai Managing Director Marenas Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Loved this place!!!

Posted Mar 13, 2017
Pros: Everything, staff is great, the view of the beach from the resort.
Cons: The only thing I noticed is that we passed up the entrance several times. The entrance was very tight. Other then that everything was great.
Location: Location is perfect right on the beach. Malls and stores very close by. Restaurants, pharmacies and corner stores are pretty much walking distance.
The service was 5 star as soon as you pull up to valet. Everyone at this place was so nice and welcoming. My husband and I will definitely stay at this place again when we return to Miami. Check in time was not until 4 and we got there at 1pm just to leave our bags there. Turns out they put us in a room as soon as we got there. Then we walked over to the bar area where we were greeted by Carlos. This guy was here the whole weekend and treated us like royalty. Thumbs up for him. I can say we were very happy and very pleased and we will return.
Comment from Hotel Management
Mar 27, 2017 by Marenas Beach Resort, Hotel Management
Dear Corrine, Thank you so much for taking time to provide feedback about your stay at Marenas. We'll make sure Carlos hear your comments and appreciation. We strive to show genuine care to our guests and Carlos consistently sets the example. Again, thank you for your kind words. We look forward to welcoming you back to Marenas in the future! Sincerely, Rikki Boparai Managing Director Marenas Beach Resort
1 out of 5
by A verified traveler

Over booked

Posted Feb 24, 2017 on Hotels
The hotel was overbooked and moved use to a place that was hostel like. It was very disappointing for us to be down graded on our holiday. It didnt meet the expectation. We booked our hotel 3 months prior.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear guest, I hope this message finds you well. We regret reading your message and would like to receive more information in regards to the property you were placed at. Yes, unfortunately we had a sold out situation due to the weather up north that limited us from checking in existing reservation. As a hotel, we proactively spoke to our business partner to contact our clients to relocate them without mayor inconvenience. Please share more information with us as we value your business and would love to have you stay with us on your next visit. Sincerely, Benjamin Caban Area Director of Sales & Marketing
3 out of 5
by Adrian B. from Florida

Marenas weekend stay

Posted Feb 19, 2017 on Hotels
it was ok, room was a little on the smaller side, bar closes early at 11pm.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Adrian B, Thank you for your feedback. You're right, our Classic Guestrooms are 200 square feet, but we make every attempt to be transparent about their size. As you mentioned our bar closes at 11 PM, but if you want our Concierge can offer you information about different places / bars nearby that stays open after 11 PM. Again, thank you very much for taking the time to review your stay. Regards, Rikki Boparai Managing Director Marenas Beach Resort
4 out of 5
by A verified traveler

Tremendous Beach Resort

Posted Feb 13, 2017 on Hotels
Great ocean view, city view and bay view from the balcony. Good location to nearby restaurants and shopping.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for sharing your experience with us! We are glad you have enjoyed the spacious balcony and beautiful views. Come back soon! Regards, Rikki Boparai Managing Director Marenas Beach Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore,MD

Great hotel literally on the beach!

Posted Feb 10, 2017 on Orbitz
We enjoyed a long weekend here to celebrate our anniversary. Everything at Marenas was wonderful, specially the hotel staff, every single one of them were extremely attentive, kind and eager to help and make us feel welcomed. We will come back!
5 out of 5
by judith

Will be back!

Posted Feb 6, 2017 on Hotels
Wonderful staff. Great location. Very pleasant stay!
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Dear Judith, Thank you so much for your kind words and positive review! Receiving feedback like this is one of the many reasons we work in the hospitality business and we are thrilled that our service exceeded your expectations! We look forward to seeing you again soon! Regards, Rikki Boparai Managing Director Marenas Beach Resort
2 out of 5
by A verified traveler from DFW

Needs Better Attention to Detail...

Posted Jan 30, 2017
Pros: Everyone we interacted with who worked at the hotel, bell hops, desk staff, bar staff, etc, were just delightful. The hotel gets an A+ for hiring.
Cons: Housekeeping needs work.
Location: There are a few restaurants within walking distance and the long stretch of beach is great.
We were disappointed when we saw the view from our room. While one could "see" the ocean off to the side, based on the image in Expedia, we'd expected less of a view of a giant building. Look at the image of the Ocean View room and compare it to the actual view from our room. Luckily, we were moved to a larger room with a less blocked view. There were housekeeping issues with the hotel, however. When we got to our room, the garbage was full from the previous guests, the soap and towels had been used, and the coffee pods were missing. The next day, housekeeping forgot to leave washcloths and hand towels. Note that there is a pre-added 18% gratuity on the buffet and all drinks and food with space for an additional gratuity. Front desk staff and restaurant staff were lovely.