评分基于 288 条真实点评

4.4 / 5
4.6 客房清洁度
4.3 服务和员工
4.5 客房舒适度
4.4 酒店条件
Expedia 真实点评
5/5
用户:真实旅客

发布日期:2023年9月17日
Great stay beautiful view disappointed that the pool was not available was lookin forward to it
酒店管理层的评论
2023年9月18日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Najee,We appreciate you taking the time to share your feedback about your stay at Miami Marriott Biscayne Bay. Your positive comments about our gorgeous view, beautifully decorated lobby, and large accommodations mean so much to us. However, we are redesigning our pool, and we regret any challenges or inconveniences this may have caused. Thank you for selecting us as your hotel, and we hope to have the opportunity to welcome you back for another unforgettable stay.Maria ScafuroSenior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月17日
The staff remembered my name every time, never looked upset about answering questions, and maintained eye contact when speaking. They were always sweet
酒店管理层的评论
2023年9月19日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Jaylen, Thank you for choosing Miami Marriott Biscayne Bay and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we thank you for acknowledging our efforts. We appreciate your business and look forward to serving you whenever your travels bring you to our city.Maria Scafuro,Senior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月14日
Would recommend
酒店管理层的评论
2023年9月15日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Ashley, We love your review and appreciate you choosing Miami Marriott Biscayne Bay, the Bridge to Everything Miami! We have even more good times planned for the next time you stop by, including some refreshing margaritas prepared poolside. We are grateful for your recommendation and look forward to seeing you soon.Maria ScafuroSenior Rooms Operation Manager
5/5
用户:真实旅客

Recommend

发布日期:2023年9月14日 发布在:Hotels
Lovely hotel, great location and friendly service
酒店管理层的评论
2023年9月15日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Emily, We are so happy our excellent location helped to make your time with us outstanding and that our associates took great care of you. We are not gonna lie; we love our location too. We wish you safe travels in the future, and we hope they bring you back to Miami Marriott Biscayne Bay soon. We are also grateful to you for recommending us to future guests.Maria ScafuroSenior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月14日
Wonderful
酒店管理层的评论
2023年9月15日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Leszlie, Short, sweet, and to the point - thanks for choosing Miami Marriott Biscayne Bay for your vacation. Come back soon.Maria ScafuroSenior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月9日
酒店管理层的评论
2023年9月30日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Hunter, Short, sweet, and to the point - thank you for choosing Miami Marriott Biscayne Bay for your vacation. Come back soon!Maria Scafuro,Senior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月9日
We had a beautiful view of the port where the cruise ships come in. The only complaint was the noisy gusts slamming their doors. You can’t control that as a hotel, I would say they are usual “ motel 6” customers.
酒店管理层的评论
2023年9月11日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Michael, Thank you for choosing Miami Marriott Biscayne Bay and for the wonderful review. We especially appreciate your vivid description of the view of Biscayne Bay from the balcony of your room which was the highlight of your stay. We appreciate you giving us a perfect rating, and we look forward to your next visit with us.Maria Scafuro,Senior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月8日 发布在:Hotels
酒店管理层的评论
2023年9月9日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Marcus,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Miami Marriott Biscayne Bay, and we look forward to welcoming you again soon.Maria ScafuroSenior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年9月5日 发布在:Hotels
酒店管理层的评论
2023年9月6日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Valued Guest, Thank you for taking the time to share that your stay at Miami Marriott Biscayne Bay was perfect in every way! We appreciate your fantastic rating and hope we will be your home whenever you are in the area.Maria Scafuro,Senior Rooms Operation Manager
5/5
用户:真实旅客

发布日期:2023年8月30日
酒店管理层的评论
2023年9月20日,回复:酒店管理层 Senior Rooms Operation Manager
Dear Harald, Thank you for choosing to stay with us at Miami Marriott Biscayne Bay and for taking the time to leave your wonderful rating. We are delighted to have exceeded your expectations. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Maria Scafuro,Senior Rooms Operation Manager