Ratings based on 1,576 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Panama
Awesome stay and staffPosted Nov 25, 2015
Great hotel + value. Hotel staff go out of their way to help you in anything you need. Right across Coco Walk
by A verified traveler from Virginia
Conveniently locatedPosted Nov 19, 2015
Pros: Convenient to the area.
Cons: Front desk service.
Location: Weather perfect and lots of local shops to peruse. One mall but with the usual mall offerings. Was pet-friendly, I loved that!
Right next to Cocowalk so conveniently located. I was less than impressed with both check in and check out tho. I did arrive early -- 2pm -- so room was not ready. They took my # and assured they would call when it was. At 4:15, I finally had to come back to the desk and ASK if room was ready. Likewise when I checked out, there was only one person working the desk. I had to wait over 20 minutes just to check out. I then asked if I could have them store my luggage till my ride to airport came. Was told -- just a minute -- and then she NEVER acknowledged me so I ended up sitting in the lobby over 2 hours with my luggage. Room itself was clean and in good shape. For a fee, you could choose from a variety of minibar options. For a fee, you could enjoy a hot tub on the balcony. Never found a soda or ice machine or gift shop. Again, conveniently located in Coconut Grove but otherwise not my cup of tea.
for Everyoneby A verified traveler from Hamburg
Großes Zimmer, leise KlimaanlagePosted Nov 16, 2015
Zimmer mit Balkon mit Jacusi, viele Sitzgelegenheiten, Dachterasse mit Pool
by A verified traveler
storico hotel con problemi strutturaliPosted Nov 13, 2015
da anni in visita all'hotel avevo smesso di frequentarlo perchè in visita per business, per i problemi con la rete internet. purtroppo tornato i problemi non sono stati risolti ed ancora di più peggiorati al terzo piano
for Everyoneby A verified traveler from Fort White Florida
Every thing was at a cost $$$$$$ like $7.00 for aPosted Nov 9, 2015
Pros: clean and good service
Cons: Parking Garage, but the valet handled it, we had a pick up !
Overall every thing was good unless you wanted a bottle of water, $7.00 ! The whole deal is way overpriced.
for Everyoneby A verified traveler from Bogota, Colombia
Pleasant hotel with great locationPosted Nov 5, 2015
Pros: The style and location
Cons: The cleanliness of the floors and they should air condition the elevators.
Location: Amidst wonderful Coconut Grove. Walking distance to restaurants and shopping. Location could not be better.
Nice ambience, good size rooms with a fantastic terrace. On the negative side, the floor of the room was sticky and the hi temperature in the elevators was unbearable. The staff was courteous and helpful.
by A verified traveler from Dom Rep
Old and dirtyPosted Nov 4, 2015
I had a "nice" room but as soon as I took of my shoes my feet got BLACK AND DIRTY. I felt the dirty in the floor and the mosquitoes started bitting me like crazy. Inmediately the manager Jose change and up grade the room and gave me a suite.... A little bit cleaner but the smell of a very old place was terrible.
for Everyoneby A verified traveler from virginia
Perfect for grove areaPosted Nov 3, 2015
Great hotel and location for coconut grove. We always stay here but lately seems there is always something broke in the room. Rooms are too clean for staff to not notice so many maintenance problems. Staff are always great about it. But really just maintain the rooms!
for Everyoneby A verified traveler from Mexico
Nice hotelPosted Oct 22, 2015
Although a bit old, it's a nice hotel in a very nice zone. Recommended.
by A verified traveler from New York
Good from far, far from greatPosted Oct 22, 2015
Great neighborhood but this place has seen better days. Furniture was worn and scratched. Hot tub looked green and molded.