Hotel expectations not reached
Posted Nov 29, 2016
Their is no control over who enters and exits the hotel. The female secretaries were very rude. I stayed there for 7 days. Out of those 7 days, my room was only cleaned 3 times. Upon my arrival, at 9pm, there was no toilet paper in my room. I had to wait for the next morning to request it. The first time my room was cleaned, I was left with not a single towel. My room had ants crawling on my bed.
Comment from Hotel Management
Dec 14, 2016 by Katrine, Hotel Management
Hey there and thank you! We appreciate you sharing your feedback! We're glad you loved our spacious rooms. It's a bummer to hear some aspects were not up to our standard, and the one you deserve. We hope you'll accept that an unsatisfied guest is not satisfactory to us and this is not our norm. We hope you will still choose us again in the future. Warmest regards,