Ratings based on 1,093 Verified Reviews

3.8 out of 5
78% of guests recommend
4.2 Room cleanliness
3.7 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Perth, Western Australia

Posted May 19, 2018
Comment from Hotel Management
Jun 19, 2018 by Miccosukee Resort and Gaming , Hotel Management
Thank you for staying with us, we appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

it was OK stay

Posted May 18, 2018
everything was fine really the hotel was clean and the bed was nice, plenty of space, we didn't really get a nice view but that didn't bother us. we gambled a bit and spent the rest of the night relaxing. be careful to read the description of thing you order from room service. My biggest complaint is this is 2018, no wifi in the room at all I called the front desk and they gave me a 24 hour login but it can only connect 1 device.
Comment from Hotel Management
May 21, 2018 by Miccosukee Resort and Gaming, Hotel Management
Dear guest, Thank you for taking the time to provide feedback. It seems from your comments that you had a pleasant stay. Please let us know what we can do to make your next trip with us excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando FL

Great place to stay

Posted May 9, 2018
Great place to stay if u dont need to be near airport or downtown. Great for gamblers who need a distraction from life for a few hours.
Comment from Hotel Management
May 9, 2018 by Miccosukee Resort and Gaming. , Hotel Management
Dear guest, Thank you for taking time to submit a review. We are glad to read you enjoyed your stay here at Miccosukee Resort and Gaming. We hope to see you soon!
3 out of 5
by A verified traveler

Posted May 4, 2018
Casino and hotel in Miami. The casino was horrible, a ton of the machines were broken and staff was not attentive at all.
Comment from Hotel Management
May 7, 2018 by Miccosukee Resort and Gaming, Hotel Management
Dear guest, Thank you for taking the time to write a review. We are sorry to hear you did not enjoy your experience here with us. We welcome all feedback from guests, as it guides us in improving the service we provide with each and every stay. Thank you again for choosing Miccosukee, we hope you can give us a second opportunity to turn your experience around.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2018
Of all my travels, this Hotel is one of the best. I've told all my friends.
Comment from Hotel Management
May 2, 2018 by Miccosukee Resort and Gaming, Hotel Management
Dear Agnes, Thank you very much for your review of your recent stay at Miccosukee Resort and Gaming. We are so glad you found our Hotel to be the best choice for you. We look forward to having you and your friends stay with us in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Coast, Fl

Nice place language problem

Posted Apr 30, 2018
The desk clerk spoke passable English. The room was perfect. The players club clerk also spoke passable English. Had a problem with players card pushed attendant button on slot, no one came. Stopped a Security guard and waitress to ask they spoke no English. Waiters at restaurant spoke very bad English. The tv would not work, someone came right away( no English) fixed it. 2 hours later broke again gave up. Overall nice and clean. We won a little money but don’t like being in America and having problems with language.
3 out of 5
Recommended
for Everyone
by A verified traveler from Czech Republic

Great rooms, terrible lobby

Posted Apr 28, 2018
Really nice rooms, you do not hear anything. I slept really well. Spacious rooms, great cleanliness. I did not like the agents at the reception. They were slow, did not smile and it felt like I was bothering them with the check-in.
Comment from Hotel Management
Apr 28, 2018 by Miccosukee Resort and Gaming. , Hotel Management
Dear guest, Thank you for taking time to write a review of our property. I am glad to read you enjoyed our clean and spacious rooms. Our housekeeping staff strives for excellence daily when getting the rooms ready for our guests. I will relay your kind words back to them. I am concerned to read your comments regarding our front desk agents. It seems that you did not receive the best customer service, and for this I apologize. I assure you that our customers are priority, and never a bother. Thank for bringing this to my attention, I promise we will do better on your next visit. Thank you again for Choosing Miccosukee Resort and Gaming, we look forward to having you back with us in the future.
4 out of 5
Recommended
for Couples
by A verified traveler from Merritt Island, FL

Casino Get Away

Posted Apr 20, 2018
Pros: Staff were friendly
Cons: Gaming area
Location: Nothing much close to this loaction.
Rooms have recently been re-decorated. Comfortable & clean. Casino Gaming area could use some updating and video slots some better maintenance.
Comment from Hotel Management
Apr 27, 2018 by Brent Carter , Hotel Management
Dear guest, thank you for taking time to write a review from your recent stay at Miccosukee Resort and Gaming. Thank you for your comments about our friendly staff and comfortable rooms. We are glad you were able to enjoy your stay. I appreciate the comments on our gaming area, we take your feedback into consideration and I will share your comments with the appropriate department. In regards to our location, Miccosukee Resort and Gaming embodies the spirit of the Miccosukee Tribe of Indians . That is why our hotel is not located where everything else in Miami is located, because our hotel is unlike everything else in Miami. Our hotel also provides opportunities for our guests to experience other adventures, such as gator encounters, airboat rides, and the Miccosukee Indian Village. We encourage you to enjoy any of these activities on your next visit with us, which are one of their kind experiences. Thank you for choosing Miccosukee, we hope to be your choice again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parrish, FL

Posted Apr 20, 2018
Pros: I love the cleanliness of the room and the friendliness of the staff. I also liked how smooth the check in and check out process was.
The overall experience from checking in to checking out was fantastic!
Comment from Hotel Management
Apr 22, 2018 by Miccosukee Resort and Gaming. , Hotel Management
Dear Alicia, Thank you for your feedback regarding your recent stay with us at Miccosukee Resort and Gaming. I am delighted to read you had a fantastic experience throughout your entire stay, and that we were able to exceed your expectations. I will be sure to share your kind words with our staff. It's comments like yours that keep our team members motivated to provide excellent customer service each and every day. Thank you for choosing Miccosukee Resort and Gaming, we look forward to having you with us in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Get Leo to mix a mojito

Posted Apr 20, 2018
Went to visit friend. Leo is an amazing bartender. The buffet is ok, the pool is very over chlorinated. Staff are great. Decent coffee. Windows in rooms do not open and it can be stinky and is not suitable for chemically sensitive people. Blah blah blah blah blah blah that's all I have to say. Room service is efficient prices are fair I'm done writing
Comment from Hotel Management
Apr 27, 2018 by Brent Carter, Hotel Management
Thank you for taking time to write a review of your recent stay at Miccosukee Resort and Gaming. Leon is definitely a great bartender, I will be sure to share your comments with him regarding his mojito skills, I'm sure he'll appreciate it. I'm sorry for the deficiencies in your room, and I assure you it will not happen on your next visit. Our housekeeping staff does an excellent job at keeping the rooms clean for our guests, so your comments are concerning and I will definitely look into the issues you mentioned. With regards to our windows not opening; it is designed that way for safety reasons. Some of our rooms have balconies with great views. I am certain you will enjoy those balconies on your next visit. Thank you again for your feedback, we hope to be able to serve you next time you are visiting a friend in the area