Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

The best experience ever!. Thank you!! :)

Posted Feb 6, 2016
Words are not enough to describe how enjoyable my stay was. I will definitely recommend and I'm already looking forward to coming back soon!. Everything from the ambiance to hotel stuff was amazing and very accommodating. Thank you for everything :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

It was amazing

Posted Feb 6, 2016
Best time ever can't wait too do it again. I will be back with friends and have a penthouse
4 out of 5
Recommended
for Everyone
by A verified traveler

Very noisy nights

Posted Feb 6, 2016
The hotel has an Amazing pool but at night it is impossible to sleep at night due to noisy drunk guests. The hotel security is asleep and does nothing to prevent or stop the excessive noise levels. Also in the mornings when you finally think it will be quiet the maids talk loudly in the halls. It is sad to see such a nice hotel ruined by slacking security and noisy maids
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful views

Posted Feb 1, 2016
Beautiful hotel convenient to everything in Miami Beach. Gorgeous views of miami and biscayne bay. The downsides are that security does nothing to regulate the noise on weekends. It is impossible to sleep at night due to noise and screaming off balconies. The hotel staff are friendly and nice except the daytime front desk manager she was rude and unhelpful but everyone else is amazing and make you feel at home. The hotel would be great if they would work harder to keep noise levels down after midnight unfortunately this damages the relaxing atmosphere to an extent one would consider staying elsewhere unless you like to party til 530 am
3 out of 5
by A verified traveler

Nice location, outdated facilities!

Posted Jan 22, 2016
We stayed 7 days at Mondrian and its was below average. Hotel seems to have super slow service, load housekeeping staff and bad maintenance. Pretty expensive and average food. Stefan bell guy and Sasha bartender were brightest points of this hotel. Will not stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, good hotel, excellent staff!

Posted Jan 20, 2016
Pros: the staff
Cons: room cleaniness
Best of the hotel is the staff, very friendly and helpful. Nathia and Armando are the best! really enjoyed our stay and will definitely return in my next trip to Miami Beach.
Comment from Hotel Management
Jan 20, 2016 by Ellis, Hotel Management
Thank you so much, for both your visit and your kind comments. Please join us again soon.
2 out of 5
by A verified traveler

Posted Jan 17, 2016
Tinny place to store luggages, parking fees are bad
Comment from Hotel Management
Jan 18, 2016 by Ellis, Hotel Management
Thank you for your visit. Our parking charges are in line with rates throughout South Beach. We hope the amazing service and fun decor would have made up for the storage space in your room. Our Suites tend to have more space for luggage.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Lovely stay at the Mondrian!

Posted Jan 13, 2016
Everything about our stay was fantastic - from the quick check in to the friendly staff to the amazing pool area. One of my favorite parts about staying here is the fact that the hotel is in South Beach but not on the main Collins Avenue strip. It is located on the quieter (and more beautiful in my opinion) bay side of town instead of the beach. That being said, the other side was only a 5 minute cab ride away so we had the best of both worlds. The room was lovely and much bigger than anticipated with a relatively large balcony and view of the bay. All in all we had a great stay - would recommend!
Comment from Hotel Management
Jan 16, 2016 by Ellis, Hotel Management
Thank you, Ashley for the kind review and lovely remarks about our staff and location. We are glad to have exceeded your expectations and hope you will join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2016
Great experience! Hotel staff was extremely friendly and the hotel itself was beautiful.
Comment from Hotel Management
Jan 9, 2016 by Ellis, Hotel Management
Thank you! Please come again soon.
3 out of 5
by A verified traveler

Good location but appears to lack management

Posted Dec 29, 2015
The hotel is in a good location and the view from the balcony is stunning! While the pool staff and reception were very good and helpful, I found the other hotel staff to be dissinterested and unhelpful. The drinks are expensive as you might expect in a hotel like this, annoyingly they add 18% service on to absolutely everything, even when you walk up to the bar yourself? It's a shame because this could be a great hotel.
Comment from Hotel Management
Dec 31, 2015 by Ellis, Hotel Management
Thank you for your visit. We apologize that you found an inconsistent level of service throughout our hotel. We will take your suggestions to heart as we move forward.