Waste of money
Posted Jan 30, 2017
The hotel is not what we expected..the only good thing was the location. I have already complained to Expedia as we were charged 68 usd for room cleaning. Front desk said that room cleaning was not included in the reservation. I have been traveling many years an this is the first time I heard about a fee for room cleaning. It should be included, we should be advised prior to booking of this charged. We had 3 rooms in our group we felt ripped off,,,never again
Comment from Hotel Management
Feb 1, 2017 by Princess Ann Management team , Hotel Management
Thank you for taking the time to review us. We are sorry to hear that we did not meet your expectations. I will like to clarify that we do not charge a cleaning fee. However, we do charge a $15+tax per day resort fee. The resort fee includes your beach chairs, beach towels, WIFI and continental breakfast. This information is stated once you make a reservation.
We hope you would considered giving us another opportunity in the near future.
Princess Ann Management team