Ratings based on 2,393 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Would stay again, but does require some TLC

Posted Oct 31, 2016
This is my second time staying at the Provident Doral at the Blue. Managed to even get the same room, but compared to the previous year the room was looking a bit tired and needed freshen up!! But I still appreciated the luxury of have two bathrooms, full size kitchen, large bedroom with en suite. There were a couple noticeable cosmetic repairs, which could been done a bit better but overall I did enjoy my stay and I would definitely go back again. Cannot really comment of the gym, restaurant this time around as I didn't get a chance to use on this occasion.
Comment from Hotel Management
Nov 5, 2016 by Marilaura Maldonado - Front Office Supervisor , Hotel Management
English, Thank you for your review and recent visit at Provident Doral. Thank you for both the highlights and areas of opportunity. I will definitely communicate this with the staff in order to address all the issues you mentioned. We hope that you will stay with us again soon and see all of the continued improvements we are making.
5 out of 5
by A verified traveler

Posted Oct 27, 2016 on Hotels
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Thank you for your perfect review your recent stay here at Provident! Hope you stay with us again soon!
5 out of 5
by A verified traveler

Great Staycation!

Posted Oct 24, 2016 on Hotels
Amazing deal for the price. Beautiful room, relaxing atmosphere, friendly service. Will definitely be back!
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for your comments. We are happy to hear that you had a great stay. Hope top see you back soon. Regards, Antonio Avendano Front Office Manager
5 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Simply amazing, beautiful and relaxing very clean. Staff was very friendly! Rooms are very updated and contemporary with lots of space.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Marilaura Maldonado Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent for a quick visit

Posted Oct 10, 2016
Very nice hotel. Great food and staff. Pull out couch was not comfortable enough. Hotel is noisy outside due to being off a main road. Not much of a view or scenery at all in front or back. overall fine for a 2 day stay.
Comment from Hotel Management
Oct 12, 2016 by Marilaura Maldonado - Front Office Supervisor , Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I am happy to inform you that we are currently updating our sofa bed mattresses. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Regards, Marilaura Maldonado Front Office Supervisor
5 out of 5
by A verified traveler

Best Hotel for price and luxury

Posted Oct 10, 2016 on Hotels
I've always enjoyed this place. I've been coming here since 2009 when my mother was not well land they have been very accommodating. I would (and do) recommend this place to anyone coming into the Miami area.
Comment from Hotel Management
Oct 12, 2016 by General Manager, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

It was a short but awesome stay!

Posted Sep 27, 2016 on CheapTickets
Pros: The area were it is at and the room itself.
Cons: Nothing!
Location: There are lots to see and do around the area. As well as next to all highways to go to the beach, museums, etc. Very centralized.
We were in Miami for a very short time but the hotel was awesome! Beautiful, clean, close to everything. We were not able to use the amenities since we did not have time. Was very impressed with the hotel and the room. Thank you for making our very short visit so wonderful.
Comment from Hotel Management
Oct 5, 2016 by Ily, Hotel Management
Thank you for sharing your comments regarding your recent stay. We are so happy to read that you enjoyed your time with us. I myself am a big fan of our guestrooms and our suites. They are truly unique and spacious! Looking forward to your return, Warm regards, Iliany Ramirez Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet & peaceful

Posted Sep 22, 2016
Great as usual.......Will always come back. No resort fee & No charge for parking.
Comment from Hotel Management
Oct 2, 2016 by Marilaura Maldonado - Front Office Supervisor , Hotel Management
Thank you for taking the time to view our hotel. We look forward to welcoming you back to our hotel in the future. Marilaura Maldonado Front Office Supervisor mmaldonado@providentblue.com
1 out of 5
by A verified traveler

Inconsiderate and not client friendly

Posted Sep 18, 2016 on Hotels
I have never before left a review but I need to do this now. I am a diplomat and extensively travel around the world. The experience in provident was unexpectedly bad. When stayed in a suite and our airco broke down. We noticed this when we arrived late at night when we came back from a dinner. They offered us another room but forced us to pack our many bags, even though they were claiming that our original room would not be used for the coming days. I begged them to let us just go to rest and we could pack the next day. There was no way I could convince them and fingers were pointed at upper management. So just before midnight we moved, having packed in a very hot room and having to repack everything again the next day. Total lack of respect and understanding for guests.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to view our hotel. Staff and management are disappointed to read you review. I will be sure to communicate this with the executive committee meeting with all department heads to share your concerns thus preventing any future guest complaints. Your business is very important to us. Please come back and visit seeing all of the improvements we have made. Thank you for writing! Regards, Marilaura Maldonado
5 out of 5
by A verified traveler

Posted Sep 15, 2016 on Hotels
Comment from Hotel Management
Oct 2, 2016 by General Manager, Hotel Management
Thank you for choosing our hotel and taking the time to leave a review! We look forward to welcoming you back to our hotel in the future. Best, Marilaura Maldonado Front Office Supervisor