I travel for work 2 weeks each month. Stay all over the world but mostly US and Canada. I usually will only comment on conditions or service when it goes outside the norm either by exceeding expectations or not meeting expectations. The only exception to this is when Im asked by a hotel chain to stay at their location and critique it. I say this so it’s known I’m fairly well versed hotels/lodging in many different climates. The Provident is by appearances a great place! Great security, location is good and lay out is that of a nice condo/apartment complex. The actual room was spacious and ideal for long stays or to bring a family to. Nice large bathroom with shower and jetted tub. However the cleanliness is way beyond horrible. I wear socks or sanders in rooms and at the end of the first night, I removed my white socks to find they were literally black on the bottoms. Everyday this was the case, regardless of me asking that the room be cleaned. There was also regular “dust” on all the furniture, the kind you can run your finger on and leave a clean mark. The sheets initially had stains on one side and the room had several places that needed attention with basic “repair”. I visit warehouses or construction sites on a daily bases, so for me to say a place is dirty, trust me, it’s dirty. There was also a serious bug/insect issue everywhere, everyday…from in the fridge to the bathroom, to the living area. Again, complained and nothing. I could list more than I have space for.