Ratings based on 2,204 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Atlanta

Wonderful.....

Posted Jul 28, 2016
location, condition, pool system...everything is Wonderful.... Thank you....
5 out of 5
by A verified traveler from New York

Great Time

Posted Jul 28, 2016
My family and I had a great stay @ The Provident Doral! The check in was quick at the front desk; the staff was always on point with our much needed requests from towels, to blankets & the baby playpen. The gentleman that works the bar @ the pool was very sweet. The super suite was very spacious and clean. My family and I will definitely return!
3 out of 5
by A verified traveler

レセプションは豪華で清潔だが客室が不潔

Posted Jul 25, 2016
タイトルの通り、レセプションは豪華で清潔で、客室に対する期待が高まったが、実際の客室は最悪でした。床のタイルは割れ、ゴミとホコリがいたるところに。ドライヤーの壊れていました。値段は安かったですが、二度と行きません。
2 out of 5
by A verified traveler from St. Cloud

Disappointing

Posted Jul 25, 2016
Pros: the hotel staff at check in
Cons: You would have fans available for guests when the need arises.
Given the appearance of the facility and the positive experience I had when I checked in I had high hopes that this facility would exceed all expectations. Unfortunately however, after checking in we had to leave for a meeting and when we returned back to the hotel at midnight, our air conditioner had not cooled at all since we left earlier at 4 pm. I turned the unit down to 70 in hopes that it would kick in and cool off, however at approximately 1 am, the room still hadn't cooled any so I called the front desk to ask for a fan. I was told that there were no fans but that someone could come check it out. I explained that that was not acceptable as my friend was sleeping and I did not wish to wake her but that if they would just bring a fan we would deal with it seeing as we were checking out the following morning early. I was again advised that there were no other options but to have someone come and check out the unit. Seeing as this was not a desirable option, I dealt with the non working ac unit and did not sleep because i couldn't get comfortable. I will not return to this facility.
4 out of 5
by A verified traveler from v

Nice hotel

Posted Jul 25, 2016
A bit far removed from shops. Shops currently under construction in the area. Great service from staff. Had pool all to myself. Very spacious room
2 out of 5
by A verified traveler from Dallas

Not like the pictures

Posted Jul 23, 2016
Hotel does look nice from a distance and could have been nice but is very poorly cared for and dirty.
5 out of 5
by A verified traveler from grand cayman

covenant to golf course and shops

Posted Jul 19, 2016
Pros: close to all amenities
Cons: Change the music in the dining lounge,
Location: Golfing, Shopping, Cinema,
Very pleasing and great comfort in the room, staff great close to dining, great golfing.
Comment from Hotel Management
Jul 26, 2016 by Iliany Ramirez, Hotel Management
Dear Lez, Thank you for your feedback, hope you see you again soon. Regards, Iliany Ramirez Assistant Front Office Manager
4 out of 5
by A verified traveler from CT

Nice hotel but....

Posted Jul 18, 2016
Pros: rooms
Cons: bathrooms cleaning
Location: excellent
The facility is clean with beautiful rooms. It is a pity the the bathroom was not clean. Cintia (pool bar) was really nice and very professional.
Comment from Hotel Management
Jul 18, 2016 by Iliany Ramirez , Hotel Management
Thank you for taking a few minutes to share comments regarding your stay. We are so glad to hear that you were able to enjoy our property and had a lovely time with us. I will certainly share your comments about Cinthia. Thank you again! Sincerely, Iliany Ramirez Assistant Front Office Manager
5 out of 5
by A verified traveler from Amsterdam

super prijs/kwaliteit

Posted Jun 29, 2016
Zeer luxe suite op een toplocatie en voor een goede prijs. Hotelpersoneel was niet erg vriendelijk maar de luxe suite heeft dit weer goed gemaakt. Echt een aanrader voor de vakantieganger die erop uit wil maar ook van luxe houdt.
5 out of 5
by A verified traveler from Puerto Rico

Nice hotel,the personal security,clean.

Posted Jun 28, 2016
Pros: All the facilities
Cons: N/A
Location: Excellent location
Excellent experience,I will back soon,the pool clean and nice , we enjoy everything.
Comment from Hotel Management
Jun 30, 2016 by Iliany Ramirez , Hotel Management
Thank you so much for your review! I am happy to read that you enjoyed our resort and location! Please visit us soon again! Regards, Iliany Ramirez Assistant Front Office Manager