Ratings based on 4,251 Verified Reviews

4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

I love the location as it is close to the airport

Posted Jul 3, 2017
Pros: The location, the ambiance and the staff
Cons: The WIFI coverage
Location: The location is great because it is close to the airport shopping in Doral at Dolphin and International Malls, Starbucks and a Publix supermarket
The staff was warm and friendly and I got a lovely room on the 10th floor with an amazing view overlooking the lagoon
Comment from Hotel Management
Jul 5, 2017 by Diana A., Hotel Management
Thank you for staying with us. We are glad you enjoyed your visit. Please come back and visit us during your next Miami adventure.
5 out of 5
Recommended
for Everyone
by A verified traveler from paraguay

Excellent choice

Posted Jul 3, 2017
Such a nice hotel, very well located. Room is very clean, staff is nice. Beautiful pool and a view to the lake (if you get that side of the building). Parking and breakfast is not included. I would really recommend this hotel to anyone who wants a comfortable bed, clean room, and excellent atmosphere!
4 out of 5
Recommended
for Everyone
by A verified traveler from Philly, Pa

Convenient location from the airport

Posted Jul 2, 2017
We flew in late Friday and needed a place for the night to head out early to the Keys. The hotel was clean, easy to find and modern. We had a few drinks at the bar and sat outside by the pool to look at the night sky. The wait staff was very friendly. I would definitely stay again and recommend to everyone.
Comment from Hotel Management
Jul 5, 2017 by Diana A., Hotel Management
Thank you for choosing Pullman Miami for your stay in Miami. We appreciate your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 2, 2017
Really awesome experience!! I love that they have complimentary airport transfer.
Comment from Hotel Management
Jul 6, 2017 by Diana A., Hotel Management
Thank you very much for sharing your experience with others. Please come back and visit us soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Airport hotel with shuttle service

Posted Jul 1, 2017
Stayed here for 4 nights for a meeting. Hotel serving staff were great, one of the reception staff was rather unmotivated. Rooms are clean and a good size. Pool area is well looked after.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and Accommodating with Excellent Staff

Posted Jun 28, 2017
We stayed here overnight on a layover flying back from our honeymoon. After staying here we wish this was the hotel we had staying here the entire time! The staff sweetly upgraded us and gave us a couple of drink coupons. The room was gorgeous, clean and comfortable. The bar was fantastic as well and the restaurant looked very inviting. If we ever make it back to Miami we will go out of our way to stay here.
Comment from Hotel Management
Jun 28, 2017 by Diana A., Hotel Management
Thank you very much for taking the time to share your Pullman experience. Please come back and visit us soon.
2 out of 5
by A verified traveler from mccloud

Not worth the money

Posted Jun 27, 2017
The AC was not working very well which is not good when you have a 90 degree day. I asked one of the female attendants of she could switch out my towels to which she said no. I asked again later on to a different attendant and he said yes... So I'm not sure if the lady just didn't understand me. Didn't really feel like a 4 star hotel maybe a 3 star.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Jun 27, 2017
The staff at the Pullman were friendly and very helpful.
Comment from Hotel Management
Jun 28, 2017 by Diana A., Hotel Management
Thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Posted Jun 22, 2017
excellence I will stay there next time I go to miami
5 out of 5
Recommended
for Everyone
by A verified traveler from gt new jersey

Posted Jun 12, 2017
Hotel was excellent but food in the high side st restaurant
Comment from Hotel Management
Jun 15, 2017 by Diana A., Hotel Management
Thank you for your score! We greatly appreciate it.