Ratings based on 3,543 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from houston

Great location, just needs some touching up

Posted Jul 29, 2016
Great hotel, nice facilities. Overall it's a good choice if traveling to Miami and looking to be central. It needs some touching up. It needs updating in their bathrooms/ carpets and overall atmosphere. It is also a great hotel if not looking to pay hefty resort fees and parking. Hotel is safe! Great overall experience
4 out of 5
by A verified traveler from South Lake Tahoe CA

Hotel in safe area near Miami events

Posted Jul 28, 2016
Pros: Beds/ comfort
Cons: More people assisting at the check in counters when it becomes busy
We stay at this hotel for a meeting several times a year. The beds are comfortable and the staff is helpful. It is close to the freeway and to the airport.
Comment from Hotel Management
Jul 29, 2016 by Carlos Estrada, Hotel Management
Thank you for the comments in regards to your recent stay at the Pullman Miami Airport hotel. It is wonderful to receive your compliments in regards to the comfortable beds in our guest rooms. I am glad that our hotel staff were able to provide you with a memorable experience. We look forward to ahving you back next time you are in Miami for your next meeting. Sincerely, Carlos Estrada General Manager
5 out of 5
by A verified traveler

Awesome over night before we got on our cruise

Posted Jul 28, 2016
It was just an overnight for us, but awesome experience. Shuttle from airport was quick and very clean. Room was awesome. -and top notch concierge!! He was very helpful!! Loved it!!!
Comment from Hotel Management
Jul 29, 2016 by Carlos Estrada, Hotel Management
Thank you for your kind words in regards to your recent stay at the Pullman Miami Airport. I am so glad that you thoroughly enjoyed your room and that our top notch concierge and staff were able to provide you with such a memorable experience. We hope that you will be back soon for a little bit of a longer stay. Best regards, Carlos Estrada General Manager
5 out of 5
by A verified traveler from Antigua, West Indies

Great hotel near to the airport and shopping.

Posted Jul 25, 2016
Pros: The front desk and concierge staff were extremely helpful. The concierge offered a power port for a phoen cahrge and a room was found ahead of 3pm.
Cons: There are some areas above the lobby that needed to be cleaened but the room was really nice.
Location: The hotel provides transportation to the nearby malls, though I did not utilise this service.
This was a quick day stay passing through Miami. Pickup was easy atthe airport by the complimentary shuttle, I arrived way early on an overnight flight so did not expect to check in before 3PM but the staff accomodated me by a very early check in fior which I was really grateful.
Comment from Hotel Management
Jul 26, 2016 by Carlos Estrada, Hotel Management
Thank you for your comments in regards to your recent stay at the Pullman Miami Airport. I am delighted that you had such a wonderful experience during your time with us. It is great that our staff were able to assist you with an early and seamless check-in. We pride ourselves in providing excellent service so it is nice that our front desk agents and concierge were able to demonstrate their passion for excellence and friendliness to your during your stay. We hope that you will be back for another wonderful stay. Sincerely, Carlos Estrada General Manager
3 out of 5
by A verified traveler

Bien situado

Posted Jul 17, 2016
Buena experiencia. Bien situado. Cerca centro comercial y gasolinera. Hotel un poco viejo pero arreglado.
Comment from Hotel Management
Jul 21, 2016 by Carlos Estrada, Hotel Management
Agradecemos se haya tomando el tiempo de compartir sus comentarios de su estancia en el Pullman Miami Airport. Para nosotros es un placer recibir todo tipo de comentarios de nuestros huéspedes. He compartido su opinión con nuestro equipo y nos sentimos orgullosos de saber que usted tiene buenos recuerdos de nuestro hotel. Fue un verdadero placer haberle tenido en Pullman Miami Airport y nos gustaría tener el gusto de volverle otra vez. Cordialmente, Carlos Estrada Directeur Général
4 out of 5
by A verified traveler from Little Rock, AR

Convenient to Miami Int'l Airport.

Posted Jul 3, 2016
Pros: Near Miami Airport
Location: We checked in in evening and out early next morning, so did not explore things to do near by.
Reserved through Expedia and no issues on check in/check out. Courtesy van to/from airport was timely and convenient.
Comment from Hotel Management
Jul 5, 2016 by Carlos Estrada, Hotel Management
Thank you for sharing your review of your stay at the Pullman Miami Airport. I am glad to know that you enjoyed our central location to Miami Airport as well as our complimentary airport shuttle. We hope that you will be back soon to enjoy the hotel and explore more of our amazing city. Best Regards, Carlos Estrada General Manager
4 out of 5
by A verified traveler

close to airport, easy access

Posted Jun 27, 2016
Location: lots of nice restaurants in the aera
nice stay, we spent one night there quiet place, nice staff comfy bed and coffee machine in the room, fast wireless internet
Comment from Hotel Management
Jun 27, 2016 by Carlos Estrada, Hotel Management
Thank you for your comments in regards to your recent stay at Pullman Miami Airport. We are delighted to know that you had a wonderful stay. I am glad to know that you enjoyed the comfortable beds and were able to get a great nights sleep. We hope that on your next trip to Miami you will choose Pullman Miami Airport for another wonderful stay. Best Regards, Carlos Estrada General Manager
5 out of 5
by A verified traveler

great for business

Posted Jun 24, 2016
Pros: Quality hotel
Cons: repairs could be completed
Location: close to miami and its attractions
significantly better than other hotels near airport
Comment from Hotel Management
Jun 27, 2016 by Carlos Estrada, Hotel Management
Thank you for the kind words in regards to your recent stay at Pullman Miami Airport. I am glad that you had a great experience during your recent stay. We offer a wide variety of services in anticipation of our guests needs, whether staying for business or leisure. We look forward to having you back to our hotel after our hotel updates so that you can experience our new look and feel. Sincerely, Carlos Estrada General Manager
5 out of 5
by A verified traveler from Miami

Exceptional hotel close to MIA

Posted Jun 6, 2016
Hotel staff were always ready to help, including arraganging an amazing tour of Miami. Clean, comfortable rooms. And, great food in the restaurant.
Comment from Hotel Management
Jun 9, 2016 by Carlos Estrada, Hotel Management
Thank you very much for your excellent review of your stay at the Pullman Miami Airport. I am delighted to hear that our wonderful staff were able to exceed your expectations and provide excellent service. I hope that you enjoyed your tour of Miami. The La Riviera Restaurant strives to provide the freshest food using only the best locally grown ingredients. It is great that you were able to experience the delicious dishes created by Chef Gray. We hope that you will be back soon for another great experience. Sincerely, Carlos Estrada General Manager
4 out of 5
by A verified traveler from Miami

Very nice hotel

Posted May 31, 2016
only problem is that there is nowhere to eat except in hotel and I did not like any of their high priced food, so I just did not eat that evening. The amenities were very good, the bed was great, and the free internet was very fast.
Comment from Hotel Management
Jun 6, 2016 by Carlos Estrada, Hotel Management
Thank you for your comments in regards to your recent trip to the Pullman Miami Airport. There are a couple of restaurants close by that I would recommend for you to try on your next trip to our hotel. My personal favorite in Casa Juan, a local Cuban restaurant. Our concierge is also available for more suggestions. I am glad that you enjoyed the soft beds at our hotel. We look forward to having you back to Pullman Miami Airport. Sincerely, Carlos Estrada General Manager