Ratings based on 1,137 Verified Reviews

3.4 out of 5
60% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Venezuela

very nice for overnight I will come back

Posted Jun 23, 2017
Pros: All
Have to wait little long for the shuttle from the airport to the hotel
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to the Airport

Posted Jun 23, 2017
Pros: near to the airport
Cons: Air conditioner always was turn on. the carpet was dirty and water leak under wash hand
Location: Everything near to the hotel
This time was Second one, I choose because Incluided parking, breakfast, coffee 24hr. Overall the hotel is clean, near to whereever you want to do.
1 out of 5
by A verified traveler from Virginia

Too far from beach.

Posted May 28, 2017
Pros: nothing
Cons: Larger rooms.
Location: Terrible location. Hard to find.
Hard to find and too far from beach. Do not stay here!! Rooms are too small.
Comment from Hotel Management
May 30, 2017 by Quality Inn Miami, Hotel Management
Dear Sal, Thank you for taking the time to provide us with your feedback of your recent stay with us. We are about 9 miles from the beach, we are an airport property, located near Doral. We have many walking distance restaurants and recently the City of Doral Place open, which has many restaurants, bars, bowling area and theater. I hope you have the opportunity to visit us next time and enjoy the nice locations near our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Queenstown

Good location when in transit

Posted May 27, 2017
Pros: Location, price and airport transfers
Cons: Reception seemed to be short staffed
Hotel is handy to Miami airport so ideal when you have an early morning flight
3 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Not a bad hotel. Planes fly right over you.

Posted May 3, 2017
Our room was ok. Smelled a little moldy. Comfortable beds.
Comment from Hotel Management
May 3, 2017 by Jonathan V, Hotel Management
Thank you for choosing our Hotel for your accommodation. We are very sorry to hear you did not like the status of the room. I will be contacting the Housekeeping manager in order to deep clean these rooms. We are happy top hear you enjoyed a good night rest in our comfortable beds. Once again thank you for staying and providing us the feedback.
4 out of 5
by A verified traveler

decent stay

Posted Mar 23, 2017 on Hotels
Decent stay
Comment from Hotel Management
May 11, 2017
Thank you for choosing our Hotel for your accommodation. We take pride in making sure all of our guest leave satisfied with their stay. Your feedback is highly appreciated because we use the information to better our experience for our future guest. Once again, thank you for staying and for the feedback and we hope to see you on your next trip to Miami.
4 out of 5
by Dave

Overnight on a longer trip

Posted Mar 22, 2017 on Hotels
A somewhat older property where the staff are working harder. Perfectly adequate for a short stay.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
Dear Guest, thank you for your comments as they are important on our day to day operation. We appreciate your sincere words. Next time you are in the miami we hope you stay with us again.
5 out of 5
by Amy

Posted Mar 21, 2017 on Hotels
Very comfortable bed. Picked up promptly from the airport. Wish they ran their shuttle to the airport 24 hours, but our Lift was only $10 for their location.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
Dear Amy, thank you for your comments as they help our daily operation. Our shuttle run from 6 am to 12 midnight, as they are very little flights in the middle of night. Once again thank you for your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Nice and close to the airport.

Posted Mar 14, 2017
Pros: Close to the airport
Cons: If the shuttle service would be availabe for the late flights say up to 1 am.
Nice place for a stay over. We used this motel for nice stay over whilst on route to Florida Keys.
Comment from Hotel Management
Mar 15, 2017 by The Quality Inn Team, Hotel Management
Dear Guest, We would like to thank you for your feedback of your recent stay with us. We are happy that you enjoyed our location. I would also like to thank you for your suggestions, we would definitely take a further look on our shuttler hours. Sincerely,
1 out of 5
by Ana

Horrible experience at this hotel

Posted Mar 14, 2017 on Hotels
Worst hotel I have ever stayed I am grateful that Hotels . Com did an amazing job taking care of me in my opinion this hotel SHOULD NOT BE IN HOTELS.Com page the ac was not working correctly the entire front part of the unit was falling apart tried to go find someone at from desk no one was available at all to help me (have never experienced such a thing there should always be an attendant in a hotel counter) called the front desk several times NO ANSWER EITHER had to leave hotel at 3am and drive 3 1/2 hours back home attempted to call hotel days after to advice them of my situation NEVER ANSWERED THE PHONE!! Finally HOTELS.com took care of me very pleased with hotels.com NOT PLEASED AT ALL WITH THIS PARTICULAR HOTEL AND I DID PAY $114 per night so I expected more from the price WILL NEVER STAY HERE AGAIN
Comment from Hotel Management
Mar 15, 2017
Dear Ms. Ana, First I would like to thank you for providing us with your feedback of your stay with us. From the Quality Inn Staff we would like to apoligize for the inconvenience you encountered. I have spoken not only to our front desk staff but to our maintenance departement to ensure that AC in the room is replaced. Once again we would like to offer you an apology. Sincerely,