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Reviews of Quality Inn Miami South

3 out of 5
Quality Inn Miami South
Miami, FL

Reviews

7.6

Good

Rating 10 - Excellent. 271 out of 694 reviews" "
Rating 8 - Good. 192 out of 694 reviews" "
Rating 6 - Okay. 104 out of 694 reviews" "
Rating 4 - Poor. 66 out of 694 reviews" "
Rating 2 - Terrible. 61 out of 694 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

MUJDAT FATIH

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place ,breakfast is good and bathroom is clean
Stayed 3 nights in Apr 2024
Response from Management on Apr 15, 2024
Providing a very clean and safe room is our top priority, we are glad we met your expectations and appreciate your feedback. Thanks for being our guest.Sincerely,

4/10 Poor

Carey

Traveled with family
Liked: Staff & service
mostly the problem was the breakfast. eggs, waffles,pancakes, none of which I care for. the coffee was lukewarm, and the hot water wasn't hot.
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
At the Quality Inn Miami South, we strive to provide the best service. We apologize for failing to meet your expectations and we hope you will give us another opportunity to impress you.Regards,

2/10 Terrible

Yasmari

Disliked: Cleanliness, property conditions & facilities
Terrible
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
At the Quality Inn Miami South, we strive to provide the best experience. Guest feedback is the best tool we have to improve our services and operations Thank you for thoughts, we hope you give us another opportunity to impress you.Sincerely,

6/10 Okay

anselmo t

Traveled with partner
Liked: Cleanliness
Average hotel accommodations
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
At the Quality Inn Miami South, we strive to provide the best service. It seems like we fell short of your expectations. Thank you for your thoughts and hope you give us another opportunity to impress you.Sincerely,

8/10 Good

Samaritan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were clean and the pool area was beautiful. The breakfast could have a meat to go with the eggs, or a meat gravy. Grits or oatmeal would be nice. I am diabetic & a meat or oatmeal option would have been nice. Others at breakfast felt the same.
Stayed 3 nights in Mar 2024
Response from Management on Apr 12, 2024
Guest feedback is the best tool we have to improve our services and operations. Thank you for your thoughts and look forward to welcoming you back to our property next time.Sincerely,

10/10 Excellent

Kelly

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our hotel room smelled like weed and the tub drain didn’t drain. It’s not the staffs fault. They are kind and hardworking. The hotel owners need to support the staff and clean up the place. Hoping for a bit of a refund.
Stayed 1 night in Mar 2024
Response from FD on Apr 4, 2024
Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Miami South. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding having a smoke-free room and maintenance concerns to the bathroom on your recent visit. I have shared your feedback with the owners of the property and the general manager to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. To discuss refunds please reach out to Expedia or the third party booking agent of whom your reserved the reservation with. Kind regards,Quality Inn Miami South

8/10 Good

jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 2 nights in Mar 2024
Response from Management on Apr 1, 2024
Guest feedback is the best tool we have to improve our services and operation. Thanks for being our guest and we look forward to seeing you again soon.Regards,

10/10 Excellent

David

The room I initially had was a room with a connecting door. The people in the other room were smoking etc which came through the connecting doors. I went to the front desk to ask about another room and they found one and did not charge me extra for the room. Very efficient and understanding
Stayed 1 night in Mar 2024
Response from Management on Apr 9, 2024
Thank you very much for your feedback. we are glad to hear we met your expectations, and we look forward to hosting you again in the near future.Sincerely,

10/10 Excellent

David

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had to take a bus downtown. The front desk provided all the information and even the bus number made the day awesome !!!!
Stayed 1 night in Mar 2024
Response from Management on Mar 28, 2024
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guest is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 Excellent

Ada

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. I will recommend it to friends.
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Your feedback is appreciated. We continue to improve our property and your thoughts are a great tool for our team to make necessary corrections. We are glad you had a great experience and hope you select us as your preferred hotel next time.Best regards,

10/10 Excellent

Keith

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Management on Mar 25, 2024
Thank you for your feedback, we are delighted to hear you had a great experience and look forward to hosting you again soon.Sincerely,

2/10 Terrible

Sophia, Homestead

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I will be giving I thank to everyone that works there but the Manager I tried to work for because I don’t need a job I just needed them at the time but now, & her little front desk worker that told me out of her own mouth to looks for other places to go & everyone as a whole said/ warned me about these too. I might look young but I am well educated because of my mother! Wait till they found out who they f’d over! CEO great job workers(service) it looks perfect I recommend anyone!!! & everyone worker all I got to say it’s a lobby issues as far as that everybody as whole we’re perfect. Last time at quality at least there till new employees/mangement. Monday will be call hr too! Because I got kicked out for needing time to leave after putting wrong date, everyone helped but this one person. Same person to tell me to look else where. Main manger “in charge” is very disorganized & even the ppl working for her knows it. One lobby women I know that should be a manger & she has done nothing but help me mentally psychically!!! & she didn’t need to & she made sure I keep my head straight I will never not thank her personally! When need mangers are place I will forever have a home away from (homestead) Area when I want for my partner to get out of work 5 minutes away from the falls!! Thank you to those I spoke too-Phia Harris-Chambers
Stayed 6 nights in Mar 2024
Response from Management on Mar 18, 2024
Guest feedback is the best tool we have to improve our services and operations and it seems we fell short of your expectations. Thank you for your thoughts and being our guest.Sincerely,

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All thought the office looks clean. My room had roaches, and mold in the shower.
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
At the Quality Inn Miami South, we strive to provide the best service. It seems we fell short of your expectations and we hope you give us another opportunity to impress you. Thanks for being our guest.Sincerely,

10/10 Excellent

Kristina, saint cloud

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how the staff was friendly and that everything was close by!
Stayed 3 nights in Mar 2024
Response from Management on Mar 15, 2024
Thank you very much for your feedback, we are delighted to hear you had a great experience. We look forward to hosting you again soon.Sincerely,

10/10 Excellent

Keith

Traveled with family
Liked: Property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you very much for your feedback, we are happy to hear you had a great experience and look forward to hosting you again soon.Sincerely.

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Management on Mar 14, 2024
Guest feedback is the best tool we have to improve our services and operations. Thank you for being our guest and we look forward to hosting you again soon.Sincerely,

4/10 Poor

william

Liked: Staff & service
This property is in a good location and is affordable, cheap by south Florida standards. The room smelled like cigarette smoke, it nauseated me but I did not want to complain. Everyone was smoking cigarettes outside their rooms. I figured no point because I was staying there two nights and only to sleep. The bathtub had a few hairs so I did not like that. My main concern is this hotel is a motel. The guests looked like they belonged on a halfway house. I wanted to save money but I learned my lesson. I would not advise women or children to come to this hotel. Men, only if you can’t afford anything better. I barricaded myself in the room.
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
At the Quality Inn Miami South, we strive to provide the best service. We apologize for failing to meet your expectations and we hope you give us another opportunity to improve your perception of our hotel.Sincerely,

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness
Everything
Stayed 3 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for your feedback, we are delighted to hear you had a great experience and we look forward to hosting you again soon.Sincerely,

6/10 Okay

Dennis

Location. Far from where I needed to gr
Stayed 1 night in Feb 2024
Response from Management on Mar 11, 2024
At the Quality Inn Miami South it is our priority to provide quality service. Thank you for being our guest and look forward to seeing you soon.Sincerely,

10/10 Excellent

Jan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,excellent housekeeping,good breakfast
Stayed 4 nights in Mar 2024
Response from Management on Mar 8, 2024
Thank you very much for your feedback, we are delighted to hear you had a great experience and we look forward to hosting you again soon.Sincerely,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy entry affordable and convenient for business travel
Stayed 1 night in Mar 2024
Response from Management on Mar 7, 2024
Thank you very much for your feedback. We are delighted you enjoyed your stay with us and we look forward to hosting you again soon.Kind regards,

8/10 Good

Antila

Stayed 5 nights in Feb 2024
Response from Management on Mar 28, 2024
Thank you very much for your feedback, we are happy to hear you had a good experience and we look forward to welcoming you back to our property next time.Sincerely,

10/10 Excellent

Donna

Stayed 1 night in Mar 2024
Response from Management on Mar 28, 2024
Guest feedback is the best tool we have to improve our services and operations. Thanks for being our guest and we look forward to hosting you again in the near future.Sincerely,

10/10 Excellent

Yolexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 27, 2024
Thank you very much for your feedback. We are happy to hear you had a good experience, we look forward to hosting you again in the near future.Sincerely,

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Feb 26, 2024
Thank you very much for your feedback. We are happy you had a good experience and looking forward to hosting you again soon.Sincerely,

6/10 Okay

Mitchell

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The room was fine, they staff was great with everything I needed and asked for. My only concerns were the surrounding area which seemed kind of sketchy and the cleanliness which disappointed me. The toilet had a few poop stains on the upper part, almost hidden beneath the seat and the sheets had noticible stains on them even though they were washed. The smell of mint they used to clean the room is a bit too strong and the pillows aren't that comfortable and the mini fridge wasn't cold enough to keep my ice cream frozen. The breakfast was very good though and their waffles are incredible, if not for the cleanliness issues I would definitely go back.
Stayed 2 nights in Feb 2024
Response from Management on Feb 20, 2024
At the Quality Inn Miami South, we strive to provide the best experience. We apologize for failing to meet your expectations, and we hope you give us another opportunity to impress you. Thanks for being our guest.Sincerely,

10/10 Excellent

Antonio

Liked: Cleanliness, amenities
Close by
Stayed 4 nights in Feb 2024
Response from Management on Feb 12, 2024
Thank you very much for your feedback, we are happy to hear you had a great experience and look forward to hosting you again in the near future.Sincerely,

6/10 Okay

marion, West Palm Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Peruvian restaurant on premises
Stayed 2 nights in Feb 2024
Response from Management on Feb 12, 2024
Guest feedback is the best tool we have to improve our services and operations. Thanks for being our guest and look forward to hosting you again in the future.Sincerely,

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price. Not as quiet as I would of liked, but otherwise not bad.
Stayed 1 night in Feb 2024
Response from Management on Feb 9, 2024
Thank you very much for your feedback, we are happy you had a good experience and look forward to hosting you again in the future.Sincerely

8/10 Good

Walter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for the price
Stayed 1 night in Feb 2024
Response from Management on Feb 8, 2024
We are happy to hear you had a great experience. We appreciate your feedback and look forward to hosting you again in the near future.Sincerely,

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy early checkin Clean quiet would stay again
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at the Quality Inn Miami South. Your feedback about your stay is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,

4/10 Poor

Todd

Traveled with partner
Disliked: Property conditions & facilities
Lots of road noise.
Stayed 1 night in Feb 2024
Response from Management on Feb 6, 2024
Guest feedback is the best tool we have to improve our services and operations. Thank you for being our guest.Sincerely,

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 3 nights in Feb 2024
Response from Management on Feb 6, 2024
Thank you very much for your feedback, we are glad we met your expectations, and look forward to hosting you again in the future.Sincerely,

10/10 Excellent

Ann, Port Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, a few noisy guests here and there, but that is not a reflection on the facility.
Stayed 10 nights in Jan 2024
Response from Management on Jan 30, 2024
Thank you very much for your feedback, we are happy to hear you had a good experience, and we look forward to hosting you again in the near future.Sincerely,

10/10 Excellent

Peter, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 22, 2024
We would like to thank you for taking the time to complete our online survey about your stay. Feedback from our guests is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

6/10 Okay

Sharlene

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Management on Jan 19, 2024
Guest feedback is the best tool we have to improve our services and operations. Thank you for being our guest and look forward to hosting you again in the near future.Sincerely,

6/10 Okay

Jalen

Stayed 2 nights in Jan 2024
Response from Management on Jan 9, 2024
Guest feedback is the best tool we have to improve our services and operations. Thank for being our guest and look forward to hosting you again in the near future.Best regards,

2/10 Terrible

Joy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare!!!!!!
Staff was very nice, however that is where nice stops. Room was not clean, floors were dirty, and bathroom was worse. When showering, water did not drain from tub, but collected around ankles. A/C did not work. Strange people were hanging around parking lot at all hours of the day/night.
Stayed 2 nights in Dec 2023
Response from Management on Jan 8, 2024
At the Quality Inn Miami South, we strive to provide the best experience. It seems we fell short of your expectations. Thank you for your thoughts, we hope you give us another opportunity to impress you.Best regards,

8/10 Good

Ravishankar, saginaw

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2023
Response from Management on Jan 5, 2024
Thank you for taking the time to complete our survey regarding your recent stay at Quality Inn Miami South. As a guest you are truly valued. We look forward to seeing you again in the future.Sincerely,

6/10 Okay

Frédéric

Traveled with family
Questionable Value for the price
My recent stay at Quality Inn was a mixed experience, resulting in an overall rating of 3 stars. While the hotel provided basic amenities and a satisfactory level of comfort, it fell short of justifying its price. The room was clean and adequately furnished, meeting the minimum standards for a comfortable stay. The staff was generally courteous, and the check-in process was smooth. However, certain aspects, such as the quality of in-room amenities and the limited breakfast options, left room for improvement. The main drawback was the perceived lack of value for the price paid. Comparable accommodations at lower rates are available, making it challenging to justify the expense for the services provided. If Quality Inn adjusts its pricing to align more closely with the overall experience offered, it could become a more competitive option in the market. For now, it falls short of delivering a truly satisfying value for the cost.
Stayed 1 night in Dec 2023
Response from Management on Jan 5, 2024
Your feedback about your stay is very important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you for being our guest. Sincerely,

10/10 Excellent

Pedro

Stayed 2 nights in Dec 2023
Response from Management on Jan 1, 2024
Thank you very much for your feedback, we are delighted to hear you had a great experience and look forward to hosting you again in the near future.Sincerely,

6/10 Okay

Raymer

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
At the Quality Inn Miami South, we strive to provide the best experience. Guest feedback is the best tool we have to improve our services and operations. Thank you for being our guest.Sincerely,

4/10 Poor

Igor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing interesting
Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
At the Quality Inn Miami South, we strive to provide the best experience. It seems we fell short of your expectations. We hope you give us another opportunity to impress you. Thanks for being our guest.Regards,

6/10 Okay

Rodney

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The shower was difficult to turn on. The floors in the rooms were FILTHY. I mean, if you were bare foot and got into the shower the bottom on the shower would be black. No exaggeration. Room smelled musky and mildew like. Staff were very professional and friendly
Stayed 1 night in Dec 2023
Response from Management on Dec 18, 2023
Guest feedback is the best tool we have to improve our services and operations. Thank you for your thoughts, we hope you give us another opportunity to impress you.Sincerely,

2/10 Terrible

Christopher

Stayed 1 night in Dec 2023
Response from Management on Dec 12, 2023
At the Quality Inn Miami South, we strive to provide the best experience. It seems like we fell short of your expectations. We hope you give us another opportunity to impress you. Thank you for being our guest.Sincerely,

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Visit Went Well
Was a good stay at motel. All was good except we had a problem with the shower faucet at first and thought it was broken. It was very stiff and unusually hard to pull on. Once we figured this out it was ok. Also, typical motel, some people with loud car engines or motorcycles started very early in the morning. Room and bed were good. Location was great for out purposes. We will stay there again when visiting family.
Stayed 2 nights in Dec 2023
Response from Management on Dec 11, 2023
Your feedback is appreciated. We continue to improve our property and your thoughts are a great tool for our team to make necessary corrections. Thank you for being our guest.Kind regards,

4/10 Poor

Angela

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was awesome and very nice. Two days my TV was not working, one night my door key did not work, so the front desk had to go and get the master key and lastly the room was not clean. Really needed a good cleaning.
Stayed 2 nights in Dec 2023
Response from Management on Dec 6, 2023
At the Quality Inn Miami South, we strive to provide the best service. We apologize for failing to meet you expectations and we hope you give us another opportunity to impress you. Thank you for being our guest.Regards,

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Management on Dec 1, 2023
Thank you very much for your feedback. We are glad we met your expectations and look forward to hosting you again in the near future.Sincerely,

2/10 Terrible

bernadette

Stayed 2 nights in Nov 2023
Response from Management on Dec 18, 2023
At the Quality Inn Miami South, we strive to provide the best service. It seems we fell short of your expectations. We hope you give us another opportunity to impress you. Thank you for being our guest.Regards,

10/10 Excellent

Anquinette

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great . The staff was wonderful. The breakfast was amazing
Stayed 2 nights in Nov 2023
Response from Management on Dec 1, 2023
We are glad we met your expectations and appreciate your feedback. Thank you for being our guest.Best regards,